Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, New Albany, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 4317 Charlestown Rd.
Details
- Curbside pickupNot available
Location
Hours
Reviews
4.9
1,049 reviews
5 stars
1,027
4 stars7
3 stars5
2 stars1
1 star9
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff, particularly Shawn and Daivyon, for their exceptional, friendly, and helpful service.
Knowledgeable Staff
Many reviews highlighted the staff's expertise and ability to explain products and services clearly, making the customer experience smoother.
Positive Experience
Overall, customers reported pleasant experiences, often mentioning the staff's willingness to go above and beyond to assist with their needs.
Store Environment
The store was described as welcoming and friendly, contributing to a positive atmosphere for customers.
- SFScott Ferland1 day ago5.0Very very helpful in every way... They won't let you down...
- ESErin SteckerDec 27, 20255.0Shawn was so so helpful and helped my family with getting new phones. He walked us through step by step what the changes were going to look like and was very patient and considerate throughout the entire process. Overall, he made this a very streamlined and smooth process with his knowledge and ability to educate his customers.
- KSKate SteckerDec 27, 20255.0Shawn was very helpful and personable.
- WCWes CunninghamDec 26, 20255.0Shawn Bell & Davyn were super helpful! They sat down and worked through all of my new plan updates and helped me get up my new phone.
- ZRZachary ReiterDec 23, 20255.0Patient staff and management
Frequently Asked Questions About Verizon
What services does Verizon Wireless Zone in New Albany offer?
Verizon Wireless Zone offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, bill payments, new lines, upgrades, device activation, financing, wet phone recovery, and more.
What are the store hours for the Verizon Wireless Zone in New Albany?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 12:00 PM to 5:00 PM.
Where is the Verizon Wireless Zone located in New Albany?
The store is located at 4317 Charlestown Rd, Ste 3, New Albany, IN 47150, USA.
Does Verizon Wireless Zone offer in-store and curbside pickup?
Verizon Wireless Zone offers in-store pickup but does not have curbside pickup available.
Can I schedule an appointment or service through an app for Verizon Wireless Zone?
Yes, you can schedule services using the My Verizon app or by visiting their online appointments page at https://wirelesszone.com/appointments/.
What brands of devices and accessories are available at Verizon Wireless Zone?
Brands include Verizon, Apple, Samsung, Google, Motorola, LG, Otterbox, Lifeproof, Nimbus9, JBL, and more.
What makes Verizon Wireless Zone in New Albany stand out in customer service?
They provide award-winning customer service with wireless experts helping with Verizon products and services, including wet phone recovery.
What are some nearby places where I can eat before or after visiting Verizon Wireless Zone?
Nearby dining options include Penn Station East Coast Subs, Tomo Japanese Restaurant, and Jimmy John's sandwich shop.
Are there convenient nearby services for personal care around Verizon Wireless Zone?
Yes, nearby personal care services include Make the Cut hair salon, Nail Concepts beauty salon, Sun Tan City tanning salon, and Tangled Salon and Spa.
What nearby locations can help customers find Verizon Wireless Zone easily?
Nearby landmarks include Kentuckiana Realty, Gilmore Homes, and Starbucks which can help you orient yourself to find the Verizon Wireless Zone on Charlestown Rd.