Best Buy

4.1
2141 reviews
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Business Details

3301 N Marleon Dr, Muncie, IN
47304, United States
(765) 254-9720
https://stores.bestbuy.com/in/muncie/3301-n-marleon-dr-491.html/?ref=NS&loc=ns100
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About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
3301 N Marleon Dr, Muncie, IN
47304, United States

Hours

Reviews

4.1
2,141 reviews
5 stars
1,142
4 stars
500
3 stars
250
2 stars
89
1 star
160

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many customers praised the helpfulness and friendliness of staff, others reported poor service and long wait times.

Product Availability

Customers noted limited product selection at the store, with some expressing disappointment in the availability of specific items.

Geek Squad Issues

Several reviews highlighted problems with Geek Squad, including poor communication and unsatisfactory repair services.

Staff Knowledge

Many customers appreciated the knowledge and professionalism of the staff, particularly in assisting with product inquiries and technical issues.

Delivery and Installation Problems

There were multiple complaints regarding delivery and installation services, with customers experiencing delays and issues with product condition upon arrival.
  • TT
    Taylor
    3 days ago
    2.0
    I went in to go and buy a new iPhone. Mine broke last night and I needed one pretty soon. As I went to go and do a payment plan with the Best Buy credit card, I was asking her questions on how to answer for payment on housing if I am a college student. She looked at me and shrugged and said "well, you can't put 0 dollars". I do not have a house payment. While I am grateful for that, she could have directed me on what to put instead of shrugging. I suppose my number was too high and it rejected me. She told me I was denied and that I could come back in 30 days and try again. I think I was most frustrated because she didn't seem like she could help me. Anytime I asked her a question she would say she doesn't know and shrugged. Very unprofessional. If you do not know how to help someone, ask a coworker. It isn't hard. The other staff members were very kind and very helpful. I will consider coming back.
  • RR
    richie rindal
    Oct 28, 2025
    4.0
    Nice people
  • AM
    Amy Mansfield
    Oct 19, 2025
    5.0
    They was very helpful in finding a computer at a good price for me,.. the rep even went above and beyond to order it for me and have it delivered to my house..thank you for your help and service making me a proud customer..
  • SS
    SacredWo1f04
    Sep 30, 2025
    1.0
    Me: makes online order pays right then and there. goes to Muncie to pick it up. picks it up money gets withdrawn from my account because I paid them. Best Buy: adds an additional hold on my account after receiving my money overdrafting my account.
  • MM
    Morgan Murray
    Sep 30, 2025
    5.0
    Joey, the supervisor gets a 5 star review! We are from out of town and having trouble with Geek Squad and he helped make sure we were taken care of! Thank you Joey 👏🏼
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Frequently Asked Questions About Best Buy

What products can I find at Best Buy in Muncie?

You can shop for TVs, computers, appliances, cameras, and more at Best Buy Muncie.

What are the store hours for Best Buy in Muncie?

Best Buy is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.