Business Details
About
Cell Phone StoreYour Wireless
Verizon Authorized Retailer – Your Wireless provides the best Verizon store experience and customer service. Shop smartphones, iPhone, iPad, tablets, Apple Watch, Fios, unlimited wireless plans, monthly discounts and more at our Monticello, IN location.
Details
- DeliveryNot available
- Cash onlyNot available
- Curbside pickupAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.8
622 reviews
5 stars
557
4 stars
38
3 stars9
2 stars2
1 star
16
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being helpful, knowledgeable, and professional, with specific mentions of employees like Keenan, Chris, and Phil.
Efficiency
Many reviews highlighted the quick and efficient service provided, with customers noting that their issues were resolved in a timely manner.
Knowledgeability
Staff members were frequently described as knowledgeable about products and services, helping customers make informed decisions.
Positive Atmosphere
The store was noted for its friendly and respectful environment, contributing to a pleasant customer experience.
- JHJoe Hargett3 days ago5.0Staff was very friendly and knowledgeable. They were a great help!
- BRBrenda Rudd3 days ago5.0Someone helped right away, Joseph was very friendly and helpful. Answered all of my questions.
- GWGary WhiteJan 5, 20265.0Best Verizon store I’ve been to. Courteous, honest and helpful
- AAAndrew Kliene (Alturk8tion)Dec 30, 20255.0The staff were attentive and understanding. They were also professional yet personable. Being the only Verizon store in Monticello, it's nice to know I can trust them with my wireless issues and know I'm in good hands. The staff, especially Ernie are extremely helpful.
- JJJerrica JonesDec 19, 20255.0Keenan was super helpful and patient with me and even helped me set everything up and made sure my CaPlay worked before I left.
Frequently Asked Questions About Verizon
What are the operating hours for the Verizon store at 901 North Main Street, Monticello?
The Verizon store is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 11:00 AM to 4:00 PM.
Does the Verizon store at Monticello offer in-store pickup for orders?
Yes, the store offers in-store pickup service for customer convenience.
Can I get my device serviced or repaired at Verizon in Monticello?
Yes, Verizon provides service and repair options at this location.
Is the Verizon store at 901 North Main Street accessible for customers with disabilities?
Yes, the store has a wheelchair accessible entrance to accommodate customers with disabilities.
Does Verizon in Monticello welcome LGBTQ customers?
Yes, the store welcomes LGBTQ customers and fosters an inclusive environment.
What types of products and plans does the Verizon store offer?
The store offers smartphones, iPhones, iPads, tablets, Apple Watches, Fios services, unlimited wireless plans, and monthly discounts.
Who can I contact for inquiries or support at the Verizon Monticello store?
You can reach the store by phone at +1 574-583-5117 or email at stores@yourwirelessinc.com.
Are there other mobile phone stores near the Verizon Monticello location?
Yes, nearby mobile phone stores include Venture Wireless and T-Mobile, which can provide additional options and services.
What nearby places can I visit before or after shopping at Verizon in Monticello?
You can visit local spots such as Arby's for a meal, Skipper's Frozen Yogurt and Dessert Shop for a treat, or stop by Dollar General for discounts on various items.
Is there a convenient place near Verizon for shipping or postal services?
Yes, the UPS Access Point location nearby offers courier and shipping services, making it convenient to handle mail or packages during your visit.