Business Details
About
Cell Phone Store
Verizon Authorized Retailer – Your Wireless provides the best Verizon store experience and customer service. Shop smartphones, iPhone, iPad, tablets, Apple Watch, Fios, unlimited wireless plans, monthly discounts and more at our Monticello, IN location.
Details
- DeliveryNot available
- Cash onlyNot available
- Curbside pickupAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.8
606 reviews
5 stars
541
4 stars
38
3 stars9
2 stars2
1 star
16
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and professional.
Knowledgeable Staff
Many reviews highlighted the staff's expertise and ability to answer questions effectively.
Efficiency
Customers appreciated the quick service and efficient handling of their needs.
Positive Experiences
Overall, customers reported great experiences, often mentioning specific employees who provided exceptional service.
Problem Resolution
The staff was noted for their ability to resolve issues promptly, including technical problems with devices.
- BWBJ WILBOURNENov 11, 20255.0Joseph was very helpful and knowledgeable. He explained our offers and got us the best deal, on phones, watch and plan to save us money.
- SRSonja RussellNov 11, 20255.0Keenan is great to work with! Super helpful and definitely knowledgeable about Verizon and its products.
- BMBrad MooreNov 4, 20255.0Had an amazing customer service experience from Keenan.
- THTim HebbleNov 3, 20255.0It was very quick and easy. The Customer Service rep was very knowledgeable . Thank you Tim
- MWMelissa WaltersNov 1, 20255.0They are very nice people and we had great service thank you so much
Frequently Asked Questions About Verizon
What are the operating hours for the Verizon store at 901 North Main Street, Monticello?
The Verizon store is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 11:00 AM to 4:00 PM.
Does the Verizon store at Monticello offer in-store pickup for orders?
Yes, the store offers in-store pickup service for customer convenience.
Can I get my device serviced or repaired at Verizon in Monticello?
Yes, Verizon provides service and repair options at this location.
Is the Verizon store at 901 North Main Street accessible for customers with disabilities?
Yes, the store has a wheelchair accessible entrance to accommodate customers with disabilities.
Does Verizon in Monticello welcome LGBTQ customers?
Yes, the store welcomes LGBTQ customers and fosters an inclusive environment.
What types of products and plans does the Verizon store offer?
The store offers smartphones, iPhones, iPads, tablets, Apple Watches, Fios services, unlimited wireless plans, and monthly discounts.
Who can I contact for inquiries or support at the Verizon Monticello store?
You can reach the store by phone at +1 574-583-5117 or email at stores@yourwirelessinc.com.
Are there other mobile phone stores near the Verizon Monticello location?
Yes, nearby mobile phone stores include Venture Wireless and T-Mobile, which can provide additional options and services.
What nearby places can I visit before or after shopping at Verizon in Monticello?
You can visit local spots such as Arby's for a meal, Skipper's Frozen Yogurt and Dessert Shop for a treat, or stop by Dollar General for discounts on various items.
Is there a convenient place near Verizon for shipping or postal services?
Yes, the UPS Access Point location nearby offers courier and shipping services, making it convenient to handle mail or packages during your visit.