Feedback on customer service is mixed; while some employees received praise for their helpfulness and knowledge, others were reported as unhelpful or rude.
Delivery Issues
Multiple customers expressed frustration with delivery problems, including delays and poor handling of appliances.
Product Quality
Concerns were raised about the quality of certain products, particularly appliances, with reports of malfunctioning items shortly after purchase.
Pricing and Sales
Customers noted competitive pricing and good deals, but some expressed dissatisfaction with pricing practices and the clarity of sales.
Store Experience
The shopping experience varied, with some customers enjoying the selection and assistance, while others felt ignored or overwhelmed by staff.
KP
Kaley ann Peterson
4 days ago
1.0
I bought something online and then it was wrong so I returned it as I was doing my curbside pickup and instead of giving me a return and giving me my money back they charged me a second time for both of the things that I bought and won't refund me, plus management is rude and cant answer simple questions, or give any type of directions on returns because apparently their systems changed in my local store says they can no longer deal with those issues in the store and gave me several resources to how I can handle it but all of the resources he gave let me know where it's been a month and I still haven't got my money back for two items that I don't even have because they were returned. Aweful.
FF
fantasma98 futuro
6 days ago
5.0
I buy a sound bar and a apple air pods they match the price from Amazon. 2 days later I returned the sound bar super fast process....... tanks best buy I recommend 😀😀
JI
James Smith II
Dec 29, 2025
1.0
Was suppose to deliver a Fridge today for us. A 1/2 inch of snow, they can't deliver it???? What, we need to wait till spring??? Its Northern Indiana!!! There will be snow!
AW
Alan Wagner
Dec 27, 2025
1.0
Checkout is ludicrously confusing. Signs all over the store that say "Checkout" but you'll be turned away if you go there. You have to go to the area that says "Customer Service" but there's a hard-to-find small sign that says "Checkout". This pains me to say but just shop on Amazon, it's so much easier and cheaper
JE
Jojo Eep
Dec 24, 2025
5.0
Eleanor (aka Ellie (I hope I spelled her name correctly)) was AMAZING!!!! 🫶
She helped me with everything I needed and as quickly as she could too! Her customer service was not only great but also she made sure that I understood everything clearly when I asked about the details.
She definitely deserves a raise and makes me want to come back to this best buy! Thank you so much! 🫶💛
Best Buy Mishawaka offers TVs, computers, appliances, home electronics, cameras, and more.
What are the store hours for Best Buy Mishawaka?
The store is open Monday through Saturday from 10:00 AM to 9:00 PM and Sunday from 10:00 AM to 8:00 PM.
Does Best Buy Mishawaka offer in-store and curbside pickup?
Best Buy Mishawaka offers in-store pickup but does not currently offer curbside pickup.
Is there wheelchair accessible entrance at Best Buy Mishawaka?
Yes, Best Buy Mishawaka has a wheelchair accessible entrance.
Can I get repair services for my electronics at this Best Buy location?
Yes, Best Buy Mishawaka provides service repair and Geek Squad support.
What payment methods are accepted at Best Buy Mishawaka?
The store accepts payment by check and debit card and does not require cash only.
Where is Best Buy Mishawaka located?
Best Buy Mishawaka is located at 6502 Grape Rd, Ste 900, Mishawaka, IN 46545, USA.
What nearby places can customers visit when shopping at Best Buy Mishawaka?
Customers can visit University Park Mall for additional shopping, Olive Garden for Italian dining, and Cinemark Movies 6 for entertainment, all nearby Best Buy Mishawaka.
How can visitors use nearby locations to get to Best Buy Mishawaka?
Visitors can use the UPS Access Point locations nearby for convenient shipping services while shopping at Best Buy Mishawaka.
Are there any nearby specialized stores related to technology near Best Buy Mishawaka?
Yes, the XFINITY Store by Comcast and Geek Squad IT service and computer repair are located near Best Buy Mishawaka, providing complementary technology services.