Apple University Park Mall

4.0
1006 reviews

About

Electronics StoreComputer Repair ServiceCell Phone Repair Shop
Visit the Apple Store to shop for iPhone, Mac, Apple Watch, iPad and more. Our Specialists will answer your questions and get you set up. Or get technical support at the Genius Bar.

Details

  • DeliveryAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • [Free/Paid] wi-fiNot available

Location

Apple University Park Mall
6501 North Grape Road, Mishawaka, IN
46545, United States

Hours

Reviews

4.0
1,006 reviews
5 stars
552
4 stars
174
3 stars
102
2 stars
34
1 star
144

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and helpful, although some reported negative experiences with specific employees.

Product Knowledge

Several reviews highlighted the expertise of employees, particularly at the Genius Bar, who provided effective solutions and assistance.

Repair Issues

Customers expressed frustration with repair processes, including denied warranty claims and issues with device setups.

Store Environment

The store was described as clean and well-maintained, but some customers noted unpleasant odors.

Wait Times

Customers frequently mentioned long wait times, both for service and in-store visits, which affected their overall experience.
  • SB
    South Bender
    Nov 7, 2025
    5.0
    The staff here is much better than anywhere in Chicago.
  • LG
    Lourdes Garcia
    Nov 5, 2025
    5.0
    Fun entertainment
  • ED
    Ella Duke
    Oct 25, 2025
    5.0
    Jeremy in the Apple store 😀
  • MB
    Miss Molly Brasseur
    Oct 22, 2025
    5.0
    Love this store. Excellent service. Knowledgeable reps. Perfect customer service experience.
  • CC
    Chris Cripe
    Sep 27, 2025
    1.0
    Why are devices bringing $0 trade in value for unauthorized repairs? Brian takes his job too seriously and tried telling me I repaired the devices which i didnt appricate because he is basically saying i would lie. Every other manager has been helpful would get the repair tech and hed look them over say they havent been repaired and over ride it. You know not take my word but atleast give me a chance to prove i was telling the truth. I would seriously spend 3-10k at apple a week before apple made it harder and harder to do business with them. I get it im just a small guy in the grand scheme of things to apple. But apple is trying to phase out 3rd part repair theres lawsuits in other countries for their practices that actually care about their citizens. Anyways im done doing business with them till they fix that. Unfortunately have 6k on a account I need to spend with them and then im done. Wasted a hour and half round trip out there today and just returned over 3k worth of iphones in one trip because they wont override something thats clearly a error in their system.

Frequently Asked Questions About Apple University Park Mall

What products can I find at the Apple University Park Mall store?

You can shop for iPhone, Mac, Apple Watch, iPad and more at the Apple University Park Mall store.

What services does the Apple University Park Mall provide?

The store offers technical support at the Genius Bar and assistance from Specialists to answer your questions and help you set up your devices.