Business Details
About
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderTelephone Company
TCC Michigan City, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 5230 S. Franklin Street.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.8
959 reviews
5 stars
880
4 stars
37
3 stars11
2 stars5
1 star
26
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being helpful, patient, and knowledgeable.
Staff Performance
Derek and Ryan received numerous commendations for their exceptional service and ability to explain technical details clearly.
Problem Resolution
Many reviews highlighted the staff's effectiveness in resolving issues and providing solutions, particularly with phone upgrades and troubleshooting.
Professionalism
The representatives were noted for their professionalism and courteous demeanor, making customers feel valued.
Recommendations
Several customers expressed a strong willingness to recommend the store and its staff to others.
- JMJulie Manley4 days ago5.0Derek was the absolute best. We’ve never had better customer service anywhere. Knowledgeable and personable. Appreciate his service!
- CBCrow BlaACk4 days ago5.0Amazing service.Couldnt get no better than this.Best I done had than at any other brand.
- RMRenee Madaus5 days ago5.0Derek in the Michigan City store was very informative!! He took a lot of time with my husband and myself to get the best deal! Was such a pleasure to work with!!
- JBJohn BurkeNov 14, 20255.0Ryan was great! He patiently helped me port my Lin rover from Att.
- LBLoretta BannwartNov 11, 20255.0Ryan was great and very helpful.
Frequently Asked Questions About Verizon
What types of products and services does Verizon at 5230 S. Franklin Street offer?
Verizon at 5230 S. Franklin Street offers smartphones, tablets, wireless devices, accessories, Verizon home internet, Verizon Wireless plans, device activation, device financing, and more, including 5G service.
What are the store hours for Verizon in Michigan City?
The store is open Monday through Saturday from 9:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
Does Verizon Michigan City offer in-store and curbside pickup options?
Yes, Verizon Michigan City offers both in-store pickup and curbside pickup services for customer convenience.
How can I schedule an appointment or service at Verizon Michigan City?
You can schedule an appointment by visiting https://www.tccrocks.com/appointments/.
Which phone brands are available at Verizon Michigan City?
Verizon Michigan City carries major brands including Apple, Samsung, Motorola, LG, and HTC.
Does Verizon Michigan City provide business accounts and services?
Yes, Verizon Michigan City offers business accounts and services along with consumer wireless options.
Is Verizon Michigan City active on social media for updates and customer service?
Yes, they are active on Facebook as 'TCC, Verizon Authorized Retailer' and on Instagram and Twitter with the handle 'tcctalk'.
Are there any dining options nearby Verizon Michigan City where customers can eat before or after their visit?
Yes, nearby dining options include Popeyes Louisiana Kitchen, Five Guys, Chipotle Mexican Grill, Olive Garden Italian Restaurant, Baskin-Robbins, Dunkin', Wingstop, Hardee's, and Panda Express, all within walking or short driving distance.
Can customers combine a visit to Verizon Michigan City with shopping at nearby retail stores?
Yes, customers can conveniently shop at nearby stores including Lowe's Home Improvement, Mattress Firm, and American Mattress when visiting Verizon Michigan City.
What nearby services can help customers access Verizon Michigan City more easily or meet additional needs?
Nearby services include gas stations like Amoco, Marathon Gas, Citgo Gas Station, and BP to refuel vehicles, as well as other telecommunications providers such as T-Mobile and US Cellular, and health services like Aspen Dental and ATI Physical Therapy.