Brand Certified
Verizon
4.8(997 reviews)
Certified by Verizon • Feb 22, 2026
Business Details
5230 S. Franklin Street, Michigan City, IN
46360, United States
Certified by Verizon • Feb 22, 2026
(219) 874-7999
Certified by Verizon • Feb 22, 2026
https://locations.tccrocks.com/in/michigan-city/5230-s--franklin-street.html
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderTelephone CompanyTCC
TCC Michigan City, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 5230 S. Franklin Street.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.8
997 reviews
5 stars
917
4 stars
37
3 stars11
2 stars5
1 star
27
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being helpful, knowledgeable, and patient, with many specific mentions of Ryan, Derek, and Cody.
Problem Resolution
Multiple reviews highlighted the staff's effectiveness in quickly resolving issues and providing solutions, leading to high customer satisfaction.
Professionalism
The representatives were frequently described as professional and courteous, contributing to a positive overall experience.
Store Experience
Customers reported a smooth and enjoyable experience during their visits, with many recommending the store to others.
- ZYZane Young6 days ago5.0Ryan was very helpful with who to call the cancel a line and getting my phone's new screen protector and case on! 10/10
- SUSarah UryckiFeb 17, 20265.0Ryan and the TCC are wonderful. They always calmly and With courtesy help everyone highly recommend them to all.
- CACesar AguayoFeb 16, 20265.0Great experience with Derek! Thank you for your business
- LALaura AndersonFeb 10, 20265.0RYAN HELPED ME WITH ALL ISSUES I HAD WITH MY NEW LAP TOP AND CONNECTIONS TO THE INTERNET AND MY EMAIL.
- NSNancy SandersFeb 6, 20265.0Derek was great. Fixed my phone quickly and told me what was happening with my phone. I appreciate his time. He was professional and explained everything to me.
Frequently Asked Questions About Verizon
What types of products and services does Verizon at 5230 S. Franklin Street offer?
Verizon at 5230 S. Franklin Street offers smartphones, tablets, wireless devices, accessories, Verizon home internet, Verizon Wireless plans, device activation, device financing, and more, including 5G service.
What are the store hours for Verizon in Michigan City?
The store is open Monday through Saturday from 9:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
Does Verizon Michigan City offer in-store and curbside pickup options?
Yes, Verizon Michigan City offers both in-store pickup and curbside pickup services for customer convenience.
How can I schedule an appointment or service at Verizon Michigan City?
You can schedule an appointment by visiting https://www.tccrocks.com/appointments/.
Which phone brands are available at Verizon Michigan City?
Verizon Michigan City carries major brands including Apple, Samsung, Motorola, LG, and HTC.
Does Verizon Michigan City provide business accounts and services?
Yes, Verizon Michigan City offers business accounts and services along with consumer wireless options.
Is Verizon Michigan City active on social media for updates and customer service?
Yes, they are active on Facebook as 'TCC, Verizon Authorized Retailer' and on Instagram and Twitter with the handle 'tcctalk'.
Are there any dining options nearby Verizon Michigan City where customers can eat before or after their visit?
Yes, nearby dining options include Popeyes Louisiana Kitchen, Five Guys, Chipotle Mexican Grill, Olive Garden Italian Restaurant, Baskin-Robbins, Dunkin', Wingstop, Hardee's, and Panda Express, all within walking or short driving distance.
Can customers combine a visit to Verizon Michigan City with shopping at nearby retail stores?
Yes, customers can conveniently shop at nearby stores including Lowe's Home Improvement, Mattress Firm, and American Mattress when visiting Verizon Michigan City.
What nearby services can help customers access Verizon Michigan City more easily or meet additional needs?
Nearby services include gas stations like Amoco, Marathon Gas, Citgo Gas Station, and BP to refuel vehicles, as well as other telecommunications providers such as T-Mobile and US Cellular, and health services like Aspen Dental and ATI Physical Therapy.
Brand Certified Facts from Verizon
Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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