Business Details
About
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderTelephone CompanyTCC
TCC Michigan City, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 5230 S. Franklin Street.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.8
980 reviews
5 stars
901
4 stars
37
3 stars11
2 stars5
1 star
26
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff, particularly Ryan and Derek, for their exceptional service, patience, and helpfulness.
Knowledgeable Staff
Many reviews highlighted the staff's expertise and ability to explain technical details clearly, making the process easier for customers.
Positive Experiences
Overall, customers reported positive experiences during their visits, often mentioning smooth transactions and satisfaction with the assistance received.
Store Environment
The store atmosphere was described as friendly and welcoming, contributing to a pleasant shopping experience.
- BHBill Hackney5 days ago5.0Ryan did a fantastic job, excellent assistant in getting a new phone.
- TGTiff G6 days ago5.0Derek was wonderful...stayed late . .helped us when verzion online couldn't.
- CBChenette BurksDec 31, 20255.0Ryan at the store in Michigan City made a scenario that could have been very stressful, a breeze. He was knowledgeable, patient, and gave us all of our options. He exceeded all expectations, even on a New Years Eve morning. I also witnessed his interaction with another elderly customer who was having an issue with her phone and he was equally patient and kind to her. Thank you, Ryan!
- MMMitch mrozinskiDec 27, 20255.0Rick was great to work with easy to work with made everything as easy as it could be transferring our service to Verizon definitely killed it
- IGIan GonsorekDec 27, 20255.0Thank you to Ryan so much for streamlining the upgrade from my iPhone XR to the iPhone 16. Super simple process and great people!
Frequently Asked Questions About Verizon
What types of products and services does Verizon at 5230 S. Franklin Street offer?
Verizon at 5230 S. Franklin Street offers smartphones, tablets, wireless devices, accessories, Verizon home internet, Verizon Wireless plans, device activation, device financing, and more, including 5G service.
What are the store hours for Verizon in Michigan City?
The store is open Monday through Saturday from 9:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
Does Verizon Michigan City offer in-store and curbside pickup options?
Yes, Verizon Michigan City offers both in-store pickup and curbside pickup services for customer convenience.
How can I schedule an appointment or service at Verizon Michigan City?
You can schedule an appointment by visiting https://www.tccrocks.com/appointments/.
Which phone brands are available at Verizon Michigan City?
Verizon Michigan City carries major brands including Apple, Samsung, Motorola, LG, and HTC.
Does Verizon Michigan City provide business accounts and services?
Yes, Verizon Michigan City offers business accounts and services along with consumer wireless options.
Is Verizon Michigan City active on social media for updates and customer service?
Yes, they are active on Facebook as 'TCC, Verizon Authorized Retailer' and on Instagram and Twitter with the handle 'tcctalk'.
Are there any dining options nearby Verizon Michigan City where customers can eat before or after their visit?
Yes, nearby dining options include Popeyes Louisiana Kitchen, Five Guys, Chipotle Mexican Grill, Olive Garden Italian Restaurant, Baskin-Robbins, Dunkin', Wingstop, Hardee's, and Panda Express, all within walking or short driving distance.
Can customers combine a visit to Verizon Michigan City with shopping at nearby retail stores?
Yes, customers can conveniently shop at nearby stores including Lowe's Home Improvement, Mattress Firm, and American Mattress when visiting Verizon Michigan City.
What nearby services can help customers access Verizon Michigan City more easily or meet additional needs?
Nearby services include gas stations like Amoco, Marathon Gas, Citgo Gas Station, and BP to refuel vehicles, as well as other telecommunications providers such as T-Mobile and US Cellular, and health services like Aspen Dental and ATI Physical Therapy.