WORST SERVICE!!!!!!! I bought a washer went thru geek squad for warranty an had the worst service. Our washer went out 4 months after we bought it so I called geek squad to have them come fix it since it’s still under warranty and i called them two weeks straight an everytime I asked them if they could come fix it they said we don’t have anyone who works in ur area to come fix it just call back tomorrow and see if we have found anyone so I called back the next three days first they said wait 24 hrs then it went to 74-78 hours. They thing I don’t understand is they want you to take there warranty but yet don’t have anyone to come out and fix the problem so now we’ve been without a washer until they ever come out. Now it’s been a whole two weeks calling them everyday still with the same answer over and over
PM
Princess McGee
Jul 4, 2023
1.0
Not knowledgeable at all. Very uninformative. Wasted my time.
AA
ak
Dec 6, 2021
1.0
Horrible experience!
Guy named Jeff who works there is extremely rude and unprofessional.
Dont waste your time at this location!!
LS
L Smith
Aug 27, 2020
1.0
Went to this Best Buy geek squad Merrillville to get a replacement phone through my Apple care. The geek squad guy had such a bad attitude and lied to my face. Said he couldn’t replace my phone because they didn’t have the same color. Said that’s what Apple policy is. I told him to call AppleCare so I could hear it for myself he refused. So I left the store called Apple care on my own and they said “ a different color is fine, I don’t know why he said that”. I know it’s fine, I’ve done it before at the Highland store. No problems. But the Merrillville store is horrific!! Terrible service and lots of attitude. Don’t come to work if you don’t want to be there.
KK
Karen
Dec 22, 2018
1.0
Very rude man worked at counter today. Was rolling his eyes and huffing and puffing as we explained a problem with my phone. This job was too difficult for him .
What services does Geek Squad at Best Buy in Merrillville offer?
Geek Squad provides tech repair, setup, and support services including cell phone, computer, appliance, and television repairs as well as data recovery and computer support.
Where is Geek Squad located in Merrillville?
Geek Squad is located at 2490 E 79th Ave, Crossings At Hobart, Merrillville, IN 46410, US.
What are the operating hours of Geek Squad at this location?
Geek Squad is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.
Can I schedule Geek Squad services online or only in store?
You can schedule Geek Squad services either in store or online through their website.
What is the best way to contact Geek Squad in Merrillville?
You can reach Geek Squad at Merrillville by calling +1 219-947-9447.
What special offers are available at Geek Squad now?
Geek Squad is featuring Black Friday Deals, accessible through their Best Buy store page.
Is Geek Squad at Merrillville currently open?
Geek Squad is currently open based on their provided business status.
What nearby stores can I visit along with Geek Squad at Best Buy?
Near Geek Squad at Merrillville you can visit Best Buy for electronics, Boot Barn for clothing and shoes, and Bed Bath & Beyond for home goods.
Are there nearby food and drink options near Geek Squad?
Yes, you can find Starbucks for coffee, TGI Fridays for American food and bar service, and Hibachi Grill & Buffet for Japanese cuisine nearby.
Which nearby places can help with beauty and personal care around Geek Squad?
Nearby you can visit StyledbyBritt hair salon, Benefit Cosmetics BrowBar, Charlotte Tilbury beauty salon, Ulta Beauty, and La Nails for various beauty and spa services.