Geek Squad

3.4
37 reviews

About

Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support ServiceGeek Squad
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.

Location

Geek Squad
2490 E 79th Ave, Merrillville, IN
46410, United States

Hours

Reviews

3.4
37 reviews
5 stars
20
4 stars
1
3 stars
2
2 stars
2
1 star
12
  • AN
    Ashley negrete
    2 days ago
    1.0
    WORST SERVICE!!!!!!! I bought a washer went thru geek squad for warranty an had the worst service. Our washer went out 4 months after we bought it so I called geek squad to have them come fix it since it’s still under warranty and i called them two weeks straight an everytime I asked them if they could come fix it they said we don’t have anyone who works in ur area to come fix it just call back tomorrow and see if we have found anyone so I called back the next three days first they said wait 24 hrs then it went to 74-78 hours. They thing I don’t understand is they want you to take there warranty but yet don’t have anyone to come out and fix the problem so now we’ve been without a washer until they ever come out. Now it’s been a whole two weeks calling them everyday still with the same answer over and over
  • PM
    Princess McGee
    Jul 4, 2023
    1.0
    Not knowledgeable at all. Very uninformative. Wasted my time.
  • AA
    ak
    Dec 6, 2021
    1.0
    Horrible experience! Guy named Jeff who works there is extremely rude and unprofessional. Dont waste your time at this location!!
  • LS
    L Smith
    Aug 27, 2020
    1.0
    Went to this Best Buy geek squad Merrillville to get a replacement phone through my Apple care. The geek squad guy had such a bad attitude and lied to my face. Said he couldn’t replace my phone because they didn’t have the same color. Said that’s what Apple policy is. I told him to call AppleCare so I could hear it for myself he refused. So I left the store called Apple care on my own and they said “ a different color is fine, I don’t know why he said that”. I know it’s fine, I’ve done it before at the Highland store. No problems. But the Merrillville store is horrific!! Terrible service and lots of attitude. Don’t come to work if you don’t want to be there.
  • KK
    Karen
    Dec 22, 2018
    1.0
    Very rude man worked at counter today. Was rolling his eyes and huffing and puffing as we explained a problem with my phone. This job was too difficult for him .

Frequently Asked Questions About Geek Squad

What services does Geek Squad at Best Buy in Merrillville offer?

Geek Squad provides tech repair, setup, and support services including cell phone, computer, appliance, and television repairs as well as data recovery and computer support.

Where is Geek Squad located in Merrillville?

Geek Squad is located at 2490 E 79th Ave, Crossings At Hobart, Merrillville, IN 46410, US.