Business Details
About
Cell Phone Store
TCC Lebanon, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 2442 N Lebanon St.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.9
768 reviews
5 stars
734
4 stars
14
3 stars6
2 stars2
1 star
12
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Evan and Alex received numerous positive mentions for their exceptional service, with many customers highlighting their helpfulness and knowledge.
Customer Service
Overall, customers reported great experiences with staff who were friendly, patient, and willing to go above and beyond to assist.
Wait Times
Several reviews noted long wait times due to understaffing, leading to frustration among customers.
Knowledgeability
Staff members were frequently praised for their knowledge and ability to explain options clearly to customers.
Mixed Experiences
While many customers had positive interactions, a few reported negative experiences, particularly regarding service efficiency and communication.
- VVVickieNov 1, 20255.0Evan was very helpful
- SMSally MorganOct 25, 20255.0Good service as usual especially from Evan always a big help
- RGRick GregoryOct 21, 20255.0Evan was great
- CTcliff tylerOct 16, 20255.0Evan was great
- DBDave BairdSep 22, 20255.0Alex gave us excellent service. He was very kind and helpful.
Frequently Asked Questions About Verizon
What types of products can I find at TCC Lebanon, the Verizon authorized retailer?
TCC Lebanon offers smartphones, tablets, wireless devices, phone cases, charging cables, Bluetooth headphones, smartwatches, mobile hotspots, and more from brands like Apple, Samsung, Motorola, LG, HTC, and Google.
Where is the TCC Verizon store located in Lebanon, IN?
It is located at 2442 N Lebanon St, Lebanon, IN 46052, USA.
What are the store hours for TCC Lebanon?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 12:00 PM to 5:00 PM.
Does TCC Lebanon offer any in-store pickup or delivery services?
Yes, TCC Lebanon offers in-store pickup services.
What customer services does TCC Lebanon provide?
They provide prepaid plans, bill payments, business accounts, free bill analysis, new lines, upgrades, device financing, activation, Verizon Unlimited plans, total mobile protection, and more.
Is there a way to schedule an appointment with TCC Lebanon?
Yes, appointments can be scheduled online at https://www.tccrocks.com/appointments/.
What should I know about TCC Lebanon’s community involvement?
Proceeds from every purchase at TCC Lebanon go directly toward doing good in the local community.
What nearby places can I visit before or after shopping at TCC Lebanon?
Nearby you can visit Gordmans, a department store; Goody's, a women's clothing store; and local restaurants like Buffalo Wild Wings and Buffet King of Lebanon for dining options.
Are there other mobile phone stores near TCC Lebanon?
Yes, Metro by T-Mobile and another Verizon mobile phone store are nearby.
What nearby services might be helpful for customers visiting TCC Lebanon?
Customers might find nearby service providers such as Advance America for financial services, Dr. Tavel for optometry, and KeyMe Locksmiths for locksmith needs convenient when visiting TCC Lebanon.