VCA Paw Prints Animal Hospital

Reviews

• LS

  Laura Stout

  Apr 10, 2026
  1.0
  Horrible, triggering visit this morning due to a vet tech problem. Will not go back. Had morning appt. for allergy shot injection for my dog. Arrived early. Upon walking dog and his brother dog inside (a rescue with separation anxiety who always comes along so as not to wake my neighbors), there was an aggressive acting pit bull in the car next to us. The owner stepped out, leaving her dog in the car to check in, apologizing about him. I said it was ok. I check my dog in and sit in the dog area with adaptil diffuser, our custom. Then I overheard the pit owner say upon check-in that she wished to keep her dog separate from others. I immediately breathed a sigh of relief. A staff member then takes us to our waiting room. The vet tech enters the room and closes the door. She asks if we got a weight on my dog at check-in and I said no but that I did NOT want my dog to come into contact with the pit. VT opened the door to said animal entering to check out my dog, owner at the other end of his leash. I then said please shut the door. I don't want this. VT continues to ignore my wishes and refuses to simply shut the door (pit restrained and shutting door would be easy). I then more insistently said I don't want this PLEASE shut the door. VT still refused, though I was clearly distressed. She even pushed to facilitate a meet-n-greet, though neither I nor the pit mama wanted this. FINALLY, the door is shut and in an effort to explain--yes after all of that I tried to explain MY actions, my experience in Indy with actual killer pit bulls--VT inexplicably turned to me and says that I need to take a deep breath and calm down. I said what I NEED is to leave. She said, ok! And that was the FIRST time she respected ANY of my wishes or boundaries to ensure physical and emotional safety for myself and my furkids There is absolutely no way I am letting her take my animal into a back room where I cannot watch her. If she has zero compassion, empathy, or respect for a paying, clearly speaking, human client, then how is she going to care for a nervous animal in distress. I am extremely disappointed that VCA, that Dr. Chad Colborn, would on his staff have someone with such blatant disregard--even contempt--for the clients and wonderful animals who keep the lights on. BE VERY CAREFUL HERE.
• TH

  Teresa Heise

  Mar 31, 2026
  5.0
  This place is so good. I get my cat shaved here once in a while and they say the sweetest things about him. They also are knowledgeable like they helped my cat with his diarrhea issue and his dandruff issue super well. I would highly recommend.
• OB

  olivia boesche

  Mar 18, 2026
  5.0
  They we very sweet and very attentive. Gave us all the information we could need. Very helpful! Thank you!!
• AC

  aylaeh cline

  Feb 5, 2026
  5.0
  I adopted my pet recently from the Humane Society here in lafayette. As a part of doing that I was given a voucher worth $250 for this location. And I did set up my appointment and took my kitty over there. The doctor that I saw was very professional he was really informative. My new pet does have a medical issue it's it's minor but it's a medical issue and so he made sure I didn't have any questions about that and gave me additional information regarding it before I left. The only thing that this voucher did not cover was additional flea and tick medication that I purchased for an additional 3 months
• AH

  Alexandria Hiddle

  Jan 14, 2026
  5.0
  the people who work here genuinely care.