Many customers praised the staff for their kindness, patience, and genuine care for pets, often highlighting individual veterinarians for their exceptional bedside manner.
High Prices
Several reviews noted that the clinic is perceived as expensive, with some customers expressing concerns about the cost of services and treatments.
Professionalism
Customers frequently mentioned the professionalism of the staff, including thorough explanations of procedures and treatment options.
Mixed Experiences
While many reviews were positive, some customers reported negative experiences, particularly regarding communication and the handling of their pets.
Friendly Staff
The staff was consistently described as friendly and welcoming, contributing to a positive atmosphere for both pets and their owners.
TW
Tim Wilson
Oct 10, 2025
1.0
I would go to vca on south street much much better
DC
Danielle Cucuzella
Oct 10, 2025
5.0
The entire team deserves 5 stars! First, Jenny helped accomodate my schedule to get my old boy seen and diagnostics performed at times that worked for me. Next, Kat was so kind and handled him with knowledge and care (and many cookies). Finally Dr. Bunton spent so much time getting to know me and my dog, making sure all of my concerns were addressed and helped form a plan for him going forward. I am so happy I was referred here and will continue to bring my pup and recommend VCA Paw Prints to anyone else seeking individualized care for their critters.
TT
TheBubster27 (The_Bubster_27)
Sep 11, 2025
1.0
Decent service good vet staff but the most overpriced clinic I’ve ever been to
SB
Samantha Bogunovich
Sep 11, 2025
5.0
I take all 3 of my dogs to VCA paw prints. They are so kind and will make room for my one dog who has a fear of vets to put her in a room right when we walk in so she can be as chill as she can. I just got a puppy and they have been so nice walking me through all the questions I have from crate training to when I can trim her nails. Every person I have spoke to or had at VCA paw prints have been so nice and understanding when I ask a billion questions. I also love Dr. Chevez she is very understanding and make sure my pets are comfortable before examining them and even offering to prescribe some calming meds for one of my dogs that I transfer over to VCA for his first visit with them since I noticed he was a little timid at his older vet office.
MT
Mary Tashkenbaev
Aug 5, 2025
5.0
Had my puppy neutered elsewhere last week and that other place did a very poor job, caused a scrotal hematoma, and only gave him two days of pain meds.5 days later he was miserable and couldn’t walk or urinate. Today I took him in to VCA Paw Prints Animal Hospital. VCA staff were super patient and helpful and treated him so sweetly. We left with pain killers for 5 more days (enough to take morning AND night!), sedatives to help him rest, and antibiotics to make sure he doesn’t have/get a bladder infection. Two hours after we got home he already can walk and seems so much happier.
Frequently Asked Questions About VCA Paw Prints Animal Hospital
What are the operating hours of VCA Paw Prints Animal Hospital?
VCA Paw Prints Animal Hospital is open Monday through Friday from 7:00 AM to 6:00 PM, Saturday from 8:00 AM to 12:00 PM, and is closed on Sundays.
What types of pets does VCA Paw Prints Animal Hospital provide care for?
The hospital cares for dogs, cats, hamsters, gerbils, mice, rats, guinea pigs, sugar gliders, hedgehogs, and ferrets.
What veterinary services are offered at VCA Paw Prints Animal Hospital?
Services include advanced care, dental care, allergy treatment, diabetes care, diagnostics, diet and nutrition advice, surgery, immunizations, microchipping, pet boarding and grooming, physical exams, preventive care, vaccinations, and more.
Does VCA Paw Prints Animal Hospital accept credit cards and other payment methods?
Yes, they accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Is VCA Paw Prints Animal Hospital accredited or associated with any veterinary organizations?
Yes, it is associated with the American Animal Hospital Association (AAHA).
Are there health and safety protocols in place at VCA Paw Prints Animal Hospital?
Yes, each VCA hospital follows health and safety protocols based on best practices and local regulations.
What is the address and contact number for VCA Paw Prints Animal Hospital?
The hospital is located at 2917 Old US 231, Lafayette, IN 47909. You can reach them at +1 765-474-2454 or the main phone at +1 765-767-7982.
How can I find VCA Paw Prints Animal Hospital online or on social media?
Their website is https://vcahospitals.com/paw-prints. They also have a Facebook page at https://www.facebook.com/110817432267132 and a Twitter handle @VCAPetHealth.
Are there nearby dining options where customers can eat before or after visiting the hospital?
Yes, nearby restaurants include Dairy Queen Grill and Chill, Papa John's Pizza, and Subway, offering convenient food options.
What are some nearby services that could complement a visit to VCA Paw Prints Animal Hospital?
Nearby services include First Merchants Bank for banking needs, Payless Gas Station for fuel, and Payless Super Market for groceries, which can be helpful for customers in the area.
Are there any educational or recreational places nearby for families visiting the area?
Yes, nearby you can find SDI Camps, STEM Education Works, and STEAM Academy, which provide educational and active life opportunities suitable for families.