Best Buy

Reviews

• EK

  Ellie Ketcham

  Nov 15, 2025
  5.0
  Tyler saved my mental sanity today. I was so frustrated going store to store trying to find the correct HDMI cable, and he came to help me here with a smile without me even asking. Big success!
• PE

  precious easto

  Nov 14, 2025
  3.0
  Went in for a tv,we ended up buying one but the salesman tried his HARDEST to upset everything and talk us into buying attachments and a bunch of unnecessary add ons. He was just doing his job and he was good at it but also super annoying.
• SK

  Scott Kleyla

  Nov 11, 2025
  5.0
  Geek Squads available with a reservation time appointed,The waiting as a walk in may take more than your lunch breaks 2 and 1/2 hour regular business lunch allotment unless your the boss and make your own schedule for casual affairs on the GO GO GO
• PG

  Paul Griswold

  Nov 4, 2025
  1.0
  I bought a stereo receiver from best buy. The batteries on the remote went dead. The batteries in the remote are shorter than a standard AA battery. They are lithium R6 AA batteries. I have Energizer AA batteries and they won't fit they are to long. I drove ten miles to talk to someone in audio department. This kid in audio did nothing to help me. He said they don't carry the Yamaha stereo receiver anymore. I started to walk over to the receivers and he got in front of me. I saw the Yamaha I bought on the shelf. I asked to talk to the manager. It was a kid and he was taller and wider than me and he got in my face like he wanted to fight me. I walked out without any resolution to a problem that's important to me. They didn't take my problem seriously and I don't like being bullied by employees.
• DB

  David Beachey

  Oct 28, 2025
  1.0
  I went online to Best Buy’s website to purchase a Digital Xbox Game Pass Core 12 Month Membership which was listed as being purchasable. When I got the code and went to redeem it, I was informed the Core Membership is no longer available and therefore it wanted to automatically convert to a 3 month Game Pass Ultimate membership. I specifically wanted the 12 months of Core membership because of the cheaper price, not the 3 months of Ultimate. I was also informed in the store that such a return could be made since I hadn’t completed redeeming the code. They told me that Best Buy customer service could help. Well I spoke to the manager Charity and was informed that since the item was listed “non returnable” when purchased that it was not possible to give me a refund. This is false advertising on Best Buy’s part and I should be able to get a refund. An item that no longer exists in reality should not be available for purchase on Best Buy’s website. I’m thinking a lawsuit is next on my list.

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