Business Details
About
Cell Phone StoreTCC
TCC Kokomo, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 2020 Markland Ave.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.7
400 reviews
5 stars
356
4 stars
15
3 stars4
2 stars3
1 star
22
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being helpful, friendly, and knowledgeable, with many specific mentions of employees like Sergio, MaKaiya, and Heather.
Efficiency
Many reviews highlighted the quick service provided by staff, with several customers noting they were in and out in a short amount of time.
Problem Solving
Numerous customers appreciated the staff's ability to resolve issues effectively, with several mentions of employees going above and beyond to assist with technical problems.
Overall Experience
The majority of reviews reflected a high level of satisfaction with the overall experience at the store, with many customers expressing their intent to return.
- EBEwan Brothers1 day ago5.0I love the experience there and the employees were great. Chris went to the other store and got me my new phone from there when they did not have it in stock. Darren provided wonderful customer service. Hannah helped myself get a good phone case. Overall 10 out of 10 absolute wonderful experience would go their again
- JFJackie Foster5 days ago5.0Koti was great got got my Google fixed and my perks added thank you
- MMMorris MyersJan 5, 20264.0My phone wasn't charging and I took it in there. The employees were courteous and explained that I needed a new charger block.
- JBJohn BrothersJan 3, 20265.0We went to this store last month, Chris was the embodiment of professional. We had had issues with employees at the other store and were exasperated. Chris went above and beyond to help us. Then my sons phone broke and he had to get a new one today. Chris DROVE to the other store to get us the phone since they were out, and while he was gone Hannah AND Darren helped us to find a case and screen protector. By the time Chris got back, we were set to go. Hannah and Darren also went above and beyond. I cannot recommend this store enough!! Also, we got our bill lowered as well!
- VWVickie WoodDec 22, 20255.0Very helpful and kind.
Frequently Asked Questions About Verizon
What services does Verizon at 2020 Markland Ave in Kokomo offer?
Verizon offers smartphones, tablets, Verizon home internet, business accounts, prepaid services, bill payments, new lines, upgrades, device activation and financing, accessories, Total Mobile Protection, and more.
What are the store hours for Verizon at this location?
The store is open Monday to Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Does Verizon at 2020 Markland Ave offer in-store pickup?
Yes, in-store pickup is available at this Verizon location.
Which brands of devices can I find at this Verizon store?
The store carries devices from Apple, Samsung, Motorola, LG, HTC, and Google.
How can I schedule an appointment or service with Verizon at 2020 Markland Ave?
You can schedule an appointment online at https://www.tccrocks.com/appointments/.
What is the phone number to contact Verizon at this Kokomo location?
You can reach the store at +1 765-868-3039.
Is this Verizon store independently owned?
Yes, TCC Kokomo is an independently owned and operated Verizon Authorized Retailer.
Where is Verizon located in relation to nearby dining options?
Verizon is conveniently located near several dining options including Hot Box Pizza, Mancinos Pizza & Grinders, Sonic Drive-In, Wendy's, and Penn Station East Coast Subs, making it easy for customers to grab a meal before or after their visit.
What other mobile phone stores are near Verizon at 2020 Markland Ave?
Nearby mobile phone stores include another Verizon retailer and Cricket Wireless.
Are there any convenience or service locations near the Verizon store that can assist customers?
Yes, nearby services include Meijer Express Gas Station for fuel and convenience needs, UPS Access Point for shipping services, and BMO Bank for banking.