Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.0
1,734 reviews
5 stars
863
4 stars
433
3 stars
191
2 stars
78
1 star
169
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service experiences, including unhelpful staff and long wait times for assistance.
Staff Knowledge
While some customers praised individual employees for their knowledge and helpfulness, others noted a lack of training and expertise among staff.
Product Availability
Several reviews mentioned issues with product availability and inventory, with customers finding items listed as in stock but not actually available.
Store Environment
Customers expressed dissatisfaction with the store's cleanliness and organization, as well as the overall shopping experience.
Installation Services
Mixed feedback on installation services, with some customers reporting excellent work while others faced issues with scheduling and service quality.
- THT HJan 5, 20261.0There sales people are always about an up sell told i didnt want a certain computer because they wouldn't do what we wanted but I have the same one at home thats becoming older and outdated and it works fine wouldn't recommend buying form them if you are not wanting patronized about things
- TSThomas ShadeDec 16, 20255.0Good place for all the gadgets. Staff is helpful. Deals are ok. Lots of cool new tech
- CLCorinna LeathermanNov 19, 20254.0Staff was friendly and knowledgeable.
- JCjeffrey cowellNov 9, 20251.0The only reason I did not give them a 0 is goggle would not let me. The last 2 things I bought there have been junk. A washing machine overflowed and flooded my kitchen it took two weeks and delivery people with poor attitude to get a new machine. I just bought a computer part that was defective. They finally replaced it, but had an attitude about it. I WILL NEVER SHOP THERE AGAIN. Do yourself a favor if you can order from Amazon or shop local retailers.
- DBDavid BeacheyOct 28, 20251.0I went online to Best Buy’s website to purchase a Digital Xbox Game Pass Core 12 Month Membership which was listed as being purchasable. When I got the code and went to redeem it, I was informed the Core Membership is no longer available and therefore it wanted to automatically convert to a 3 month Game Pass Ultimate membership. I specifically wanted the 12 months of Core membership because of the cheaper price, not the 3 months of Ultimate. I was also informed in the store that such a return could be made since I hadn’t completed redeeming the code. They told me that Best Buy customer service could help. Well I spoke to the manager Charity and was informed that since the item was listed “non returnable” when purchased that it was not possible to give me a refund. This is false advertising on Best Buy’s part and I should be able to get a refund. An item that no longer exists in reality should not be available for purchase on Best Buy’s website. I’m thinking a lawsuit is next on my list.
Frequently Asked Questions About Best Buy
What are the regular operating hours for Best Buy in Kokomo, IN?
Best Buy in Kokomo, IN is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Does Best Buy Kokomo offer curbside pickup services?
Best Buy Kokomo does not offer curbside pickup services at this location, but in-store pickup is available.
Is there wheelchair access at Best Buy Kokomo?
Yes, Best Buy Kokomo has a wheelchair accessible entrance to accommodate customers with mobility needs.
Can I get expert technical support at Best Buy in Kokomo?
Yes, Best Buy Kokomo offers Geek Squad support for expert advice and service for your electronics and appliances.
What types of products can I shop for at Best Buy Kokomo?
You can shop for TVs, computers, appliances, cameras, and more electronic products at Best Buy Kokomo.
Where is Best Buy Kokomo located?
Best Buy Kokomo is located at 1403 S Reed Rd, Kokomo, Indiana 46902, USA.
What payment methods are accepted at Best Buy Kokomo?
Best Buy Kokomo accepts debit cards and checks, and does not require cash-only payments.
Are there any nearby places where I can grab a coffee before or after visiting Best Buy Kokomo?
Yes, Starbucks is located nearby where you can enjoy coffee or a smoothie before or after your visit to Best Buy.
If I need a haircut while shopping near Best Buy Kokomo, where can I go?
There are several nearby barber shops and beauty salons such as Haircut's By Mr Clark LLC., M & J Barber Shop, and Cut One Barbershop close to Best Buy Kokomo.
What other shopping options are available near Best Buy Kokomo?
Nearby shopping options include Burlington for clothing and shoes, Bed Bath & Beyond for home decor, and Ross Dress for Less for affordable apparel.