Business Details
About
Cell Phone StoreTCC
TCC Kendallville, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 121 W North St.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.9
484 reviews
5 stars
457
4 stars
12
3 stars2
2 stars3
1 star
10
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Ally, Drew, and Matt.
Problem Resolution
Many reviews highlighted the staff's effectiveness in resolving issues, including phone setups, billing questions, and service upgrades.
Store Environment
The store was described as welcoming and well-maintained, contributing to a positive shopping experience.
Multitasking Skills
Employees were noted for their ability to handle multiple customers efficiently, ensuring that everyone received attention and assistance.
- IDI put the D In DemandDec 30, 20255.0Big and little Matt as well as ally are awesome, they help me and my wife every time we come in
- CTCreamy TacoDec 30, 20255.0Matthew got me in and out in no time and got me my new home internet for a way better cost than my current provider
- STSue TeegardenDec 30, 20255.0Matthew helped me ans my husband get new phones andnit was a great experience
- SBSamuel BrownDec 12, 20255.0Experienced amazing service by Drew. He’s excellent in both product knowledge and technical skill. He makes you feel at home as he guides you through every step of the process. And I know he’ll take care of my phone, home internet, and streaming needs long term. Go see the best!
- ESEmma ShelmadineDec 12, 20255.0I had such a great experience at Verizon thanks to Matt! He was incredibly helpful and friendly from start to finish. He didn’t try to upsell us on anything — he listened to exactly what I wanted and made sure I got just that. On top of that, he found some great deals that saved me money. Truly one of the best customer service experiences I’ve had. Highly recommend asking for Matt!
Frequently Asked Questions About Verizon
What products and services does Verizon at 121 W North St, Kendallville offer?
Verizon offers smartphones, tablets, wireless devices, accessories, Verizon home internet, business accounts, device financing, and more with Verizon 5G network coverage.
What are the business hours for Verizon in Kendallville?
Verizon is open Monday through Saturday from 9:00 AM to 7:00 PM and on Sundays from 11:00 AM to 6:00 PM.
Where is Verizon Kendallville located?
Verizon is located at 121 W North St, Kendallville, IN 46755, USA.
Does Verizon Kendallville offer in-store pickup?
Yes, Verizon Kendallville offers in-store pickup for products.
Can I make an appointment or reserve a service online at Verizon Kendallville?
Yes, you can schedule an appointment online at https://www.tccrocks.com/appointments/.
What brands of smartphones and devices are available at Verizon Kendallville?
Verizon Kendallville carries Apple, Samsung, Motorola, LG, HTC, and Google devices.
Does Verizon Kendallville provide assistance with business accounts?
Yes, Verizon offers business accounts along with additional services like bill payments, new lines, and business wireless plans.
What nearby restaurants can I visit before or after shopping at Verizon Kendallville?
Nearby restaurants include Papa John's Pizza, McDonald's, Wendy's, and Pizza Hut, ideal for grabbing a meal before or after your visit.
Are there nearby automotive services close to Verizon Kendallville?
Yes, nearby automotive services include BP gas station, Worrells Automotive repair, Intoxalock Ignition Interlock, and U-Haul Neighborhood Dealer for truck rentals.
What nearby healthcare and wellness centers are close to Verizon Kendallville?
Nearby healthcare and wellness centers include Rx Optical, Healing Hands massage therapy, Exceptional Glow Tanning and Wellness Salon, and Sunflower Sand Spa.