Business Details
About
Cell Phone Store
Verizon Authorized Retailer – Your Wireless provides the best Verizon store experience and customer service. Shop smartphones, iPhone, iPad, tablets, Apple Watch, Fios, unlimited wireless plans, monthly discounts and more at our Indianapolis, IN location.
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.9
379 reviews
5 stars
355
4 stars
11
3 stars4
2 stars1
1 star
8
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for their exceptional service, highlighting their patience, knowledge, and willingness to help.
Staff Knowledge
Many reviews noted the staff's expertise and ability to provide detailed information about products and services.
Efficiency
Customers appreciated the quick and efficient service, often mentioning how smoothly transactions were handled.
Positive Atmosphere
The store was described as friendly and welcoming, creating a pleasant shopping experience for customers.
Training Needs
Some feedback indicated a need for improved training for new staff to enhance service delivery.
- DBDon BievenourNov 15, 20254.0Kade was new and learning his job, but very patient and composed. The other staff present helped him deliver the product and service. An observation: training could/should have been better before servicing customers I was satisfied with product and assistance.
- BOBecky OrrSep 24, 20255.0Hardeep and H take great care to efficiently handle the steps toward getting a new phone . I don’t want to switch from one phone to the next following instructions! They do it for me and it’s been a great experience. This store also helped me set up my iwatch
- GBGeorge BeltzhooverSep 22, 20255.0This store has always been very helpful with the local residents.
- RYRichard YoungSep 8, 20255.0I have bought my phones from this dealer for years. Always excellent service.
- JMJeff MoultonSep 8, 20255.0The dude that works here has been there everytime I've been here and he's simply awesome. Extremely nice and helpful. He cleaned out my charging port free of charge in less than a minute today.
Frequently Asked Questions About Verizon
What types of products and services can I find at the Verizon store on 1428 West 86th Street, Indianapolis?
This Verizon Authorized Retailer offers smartphones, iPhones, iPads, tablets, Apple Watches, Fios, unlimited wireless plans, and monthly discounts.
What are the store hours for the Verizon location at 1428 West 86th Street in Indianapolis?
The store is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 10:00 AM to 5:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Does the Verizon store at 1428 West 86th Street offer in-store pickup?
Yes, the store offers in-store pickup for your convenience.
Is the Verizon store at 1428 West 86th Street wheelchair accessible?
Yes, it has wheelchair accessible entrances and parking available.
What payment methods are accepted at this Verizon store in Indianapolis?
They accept American Express, Cash, Discover, MasterCard, and Visa payments.
How can I contact the Verizon store on West 86th Street for inquiries?
You can call them at +1 317-876-7373 or email stores@yourwirelessinc.com.
Are there any nearby restaurants where I can dine before or after visiting the Verizon store?
Yes, nearby you will find Applebee's Grill + Bar, Yats Cajun and Creole Restaurant, Donatos Pizza, The Original Pancake House, Puccini's Pizza Pasta, and Smee's Place for a variety of dining options.
What nearby services can assist with mobile phone repairs or tech support close to the Verizon store?
PhoneMD, specializing in mobile phone repair and IT services, is located nearby for your repair and support needs.
Is there a nearby gym or fitness center near the Verizon location?
Yes, Sempose Fitness and Anytime Fitness gyms are nearby for your fitness activities before or after your visit.
Where can I find nearby financial services or banks near the Verizon store on West 86th Street?
PNC Bank is located close by, offering ATM and financial services.