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Brand Certified

Verizon

4.7
(513 reviews)

Business Details

(317) 661-3492

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Indianapolis, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 6321 Crawfordsville Rd.

Location

Verizon
6321 Crawfordsville Rd, Indianapolis, IN
46224, United States

Hours

Reviews

4.7
513 reviews
5 stars
456
4 stars
23
3 stars
6
2 stars
3
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being helpful, knowledgeable, and patient, with specific mentions of employees like Jakeb, Geo, and Luis.

Store Experience

Many reviews highlighted a smooth and pleasant shopping experience, with clean and well-organized store environments.

Product Knowledge

Staff demonstrated a strong understanding of products and services, effectively addressing customer questions and concerns.

Mixed Feedback

While most reviews were positive, there were a few instances of poor service, indicating inconsistency in customer experiences.
  • PR
    Patty Rendino
    3 days ago
    5.0
    Chris the manager was exceptional & was of great help to me. He answered all my questions perfectly. I have been at other locations and the reps tend to speak so fast that it makes it difficult to understand. I'm a very well pleased.
  • AW
    Angelique Wilson
    Feb 9, 2026
    5.0
    BEST. EXPERIENCE. EVER.
  • PS
    Presley Sears
    Feb 8, 2026
    5.0
    I had an unforeseen situation when trading in my iPhone. I thought I was gonna lose my data but with the help and knowledge of the staff I was able to proceed with no losses. Absolutely impeccable customer service. Come here for whatever you need
  • PH
    Patrick Hannon
    Jan 30, 2026
    5.0
    Jakeb Karon did a fabulous job! He and his crew were engaging, helpful and knowledgeable. Truly appreciate his amazing patience and assistance!
  • KJ
    Karla Jarquin
    Jan 26, 2026
    5.0
    I had an amazing experience at Verizon thanks to Geo! She was extremely helpful, patient, and knowledgeable. Geo took the time to explain everything clearly and made sure I understood all my options. She was very professional and kind, and she truly cared about helping me get the best solution. Because of Geo, my experience with Verizon was smooth and stress-free. She deserves recognition for her excellent service! I highly recommend asking for Geo if you visit Verizon. Thank you, Geo and Verizon, for the great service!

Frequently Asked Questions About Verizon

What types of products can I find at Verizon Wireless Zone in Indianapolis?

You can find smartphones, tablets, wireless devices, smart accessories, home internet devices, and more from brands like Apple, Samsung, and Google.

What services does Verizon Wireless Zone offer?

They offer bill payments, new lines, upgrades, device activation and financing, business accounts, and Verizon Wireless plans including prepaid and unlimited options.

Brand Certified Facts from Verizon

This information is certified by Verizon and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Phone number
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