Business Details
About
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Indianapolis’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Location
Hours
Reviews
4.3
343 reviews
5 stars
249
4 stars
31
3 stars
15
2 stars
9
1 star
39
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their exceptional customer service, highlighting individuals like Braden, Dre, and Miguel for their helpfulness and professionalism.
Sales Experience
Several reviews noted positive experiences with sales representatives who provided valuable information and assistance in selecting products and plans.
Inconsistency
Some customers reported negative experiences with certain staff members, citing rudeness and lack of knowledge, which contrasted with the generally positive feedback about other employees.
Efficiency
Customers appreciated the quick service and efficiency in resolving issues, with many noting that their problems were addressed promptly.
Product Knowledge
Staff members were frequently commended for their knowledge about products and services, helping customers make informed decisions.
- TYTerri YDec 23, 20255.0Adam has a lot of patience and provided excellent customer service. I wish I had bought my phone directly from him as opposed to purchasing it online.
- LJLeah JoyDec 8, 20255.0Shout out to Blewey! Hopefully I spelled his name correctly but his customer service was TOP tier. He helped me with additional deals after purchasing my new iPhone 17 pro max. I told him I didn’t have the best experience from another location in town and he stepped right in and assisted me. I also purchased a watch and iPad. Thank you for support, humor, energy, and care. It meant more to me than you know! Thank you! - Leah
- GCGinkgo CombsDec 8, 20255.0Ezra Thompson is the coolest man on Earth. He helped me get the best deals possible, and the comedic flair was completely free. Call ahead and make an appointment with this man!!!
- DSDana StopczynskiOct 19, 20255.0There was a problem with our device credit and the store manager was able to rectify it in a timely manner. Very happy with the customer service we received.
- ABAdam BattalioOct 4, 20255.0Miguel was a lifesaver. We were having issues adding a number over to an existing plan. We tried Apple—nope. Tried ourselves—nope. Dropped into Verizon and Miguel had it solved. Thanks for an effortless solution.
Frequently Asked Questions About Verizon
What services does the Verizon store at 1111 E 86th St offer?
The Verizon store provides wireless sales, phone upgrades, Verizon plans, accessories, exclusive services, and promotions. Customers can get help with Apple, Samsung, Google Pixel, and Motorola devices.
Which wireless brands can I find at this Verizon store?
You can find Verizon, Apple, Motorola, Samsung, LG, HTC, Google, and Asus brands at the store.
What are the operating hours of the Verizon store on E 86th St?
The store is open Monday through Saturday from 9 AM to 9 PM, and Sunday from 11 AM to 6 PM.
Can I pick up my online order at the Verizon store at 1111 E 86th St?
Yes, the store offers in-store pickup service for orders.
How can I contact the Verizon store at Nora Plaza?
You can call the store at +1 317-899-9008 or email CustomerService@cellularsales.com.
What payment methods are accepted at the Verizon store?
The store accepts American Express, Discover, Mastercard, and Visa cards.
Is there a nearby pizza place where I can eat before or after visiting the Verizon store?
Yes, nearby pizza places include Papa John's Pizza, Jack's Pizza, Pietro's Pizza, and Donatos Pizza, all convenient options to enjoy a meal before or after your visit.
Are there any coffee shops near the Verizon store at 1111 E 86th St?
Yes, Rise'n Roll Bakery and Biggby Coffee are nearby coffee shops where you can grab a coffee during your visit.
Where can I find a nearby pharmacy close to the Verizon store?
Nora Apothecary is a nearby pharmacy located close to the Verizon store where you can purchase health and medical supplies.
Does the Verizon store have an online presence where I can find deals and promotions?
Yes, visit their website at https://stores.cellularsales.com/us/in/indianapolis/1111-e-86th-st and their deals page at https://deals.cellularsales.com/ for the latest promotions.