Verizon

4.3
346 reviews

About

Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Indianapolis’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Location

Verizon
1111 E 86th St, Indianapolis, IN
46240, United States

Hours

Reviews

4.3
343 reviews
5 stars
249
4 stars
31
3 stars
15
2 stars
9
1 star
39

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their exceptional customer service, highlighting individuals like Braden, Dre, and Miguel for their helpfulness and professionalism.

Sales Experience

Several reviews noted positive experiences with sales representatives who provided valuable information and assistance in selecting products and plans.

Inconsistency

Some customers reported negative experiences with certain staff members, citing rudeness and lack of knowledge, which contrasted with the generally positive feedback about other employees.

Efficiency

Customers appreciated the quick service and efficiency in resolving issues, with many noting that their problems were addressed promptly.

Product Knowledge

Staff members were frequently commended for their knowledge about products and services, helping customers make informed decisions.
  • TY
    Terri Y
    Dec 23, 2025
    5.0
    Adam has a lot of patience and provided excellent customer service. I wish I had bought my phone directly from him as opposed to purchasing it online.
  • LJ
    Leah Joy
    Dec 8, 2025
    5.0
    Shout out to Blewey! Hopefully I spelled his name correctly but his customer service was TOP tier. He helped me with additional deals after purchasing my new iPhone 17 pro max. I told him I didn’t have the best experience from another location in town and he stepped right in and assisted me. I also purchased a watch and iPad. Thank you for support, humor, energy, and care. It meant more to me than you know! Thank you! - Leah
  • GC
    Ginkgo Combs
    Dec 8, 2025
    5.0
    Ezra Thompson is the coolest man on Earth. He helped me get the best deals possible, and the comedic flair was completely free. Call ahead and make an appointment with this man!!!
  • DS
    Dana Stopczynski
    Oct 19, 2025
    5.0
    There was a problem with our device credit and the store manager was able to rectify it in a timely manner. Very happy with the customer service we received.
  • AB
    Adam Battalio
    Oct 4, 2025
    5.0
    Miguel was a lifesaver. We were having issues adding a number over to an existing plan. We tried Apple—nope. Tried ourselves—nope. Dropped into Verizon and Miguel had it solved. Thanks for an effortless solution.

Frequently Asked Questions About Verizon

What services does the Verizon store at 1111 E 86th St offer?

The Verizon store provides wireless sales, phone upgrades, Verizon plans, accessories, exclusive services, and promotions. Customers can get help with Apple, Samsung, Google Pixel, and Motorola devices.

Which wireless brands can I find at this Verizon store?

You can find Verizon, Apple, Motorola, Samsung, LG, HTC, Google, and Asus brands at the store.