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Brand Certified

Verizon

4.3
(348 reviews)

Business Details

1111 E 86th St, Indianapolis, IN
46240, United States
(317) 899-9008

About

Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Indianapolis’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. We offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission is to keep Indianapolis connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Location

Verizon
1111 E 86th St, Indianapolis, IN
46240, United States

Hours

Reviews

4.3
348 reviews
5 stars
254
4 stars
31
3 stars
15
2 stars
9
1 star
39

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their exceptional service, highlighting individuals like Adam, Braden, and Dre for their helpfulness and professionalism.

Knowledgeable Staff

Numerous reviews noted the staff's expertise in handling various issues, with specific mentions of employees like Miguel and Todd who provided effective solutions.

Mixed Experiences

While many customers had positive interactions, some reported negative experiences, particularly with certain employees who were perceived as rude or unhelpful.

Efficient Service

Several reviews mentioned quick and efficient service, with customers appreciating the speed of assistance and resolution of their issues.

Sales Practices

There were concerns raised about transparency in sales practices, with some customers feeling misled about charges or services added without their consent.
  • YY
    Yada
    4 days ago
    5.0
    Adam Bourff was amazing today. Came in to switch my phones from T-mobile to Verizon. Adam was so patient took his time explaining the deals, plans, and switching over the phones. I appreciate all his help and dedication to his job. Means a lot to us as customers and his hard work in loving what he does. Thank you again Adam.
  • TM
    Tabitha Morales
    Feb 8, 2026
    5.0
    Adam at the 86th location was amazing! When I came in, both of the employees were very welcoming from the start. Adam helped me trade in my device for an upgrade and he made the process easy and fun. He explained everything in thorough and I left very satisfied! He definitely earned my business and I will be back to this location for him.
  • TY
    Terri Y
    Dec 23, 2025
    5.0
    Adam has a lot of patience and provided excellent customer service. I wish I had bought my phone directly from him as opposed to purchasing it online.
  • LJ
    Leah Joy
    Dec 8, 2025
    5.0
    Shout out to Blewey! Hopefully I spelled his name correctly but his customer service was TOP tier. He helped me with additional deals after purchasing my new iPhone 17 pro max. I told him I didn’t have the best experience from another location in town and he stepped right in and assisted me. I also purchased a watch and iPad. Thank you for support, humor, energy, and care. It meant more to me than you know! Thank you! - Leah
  • GC
    Ginkgo Combs
    Dec 8, 2025
    5.0
    Ezra Thompson is the coolest man on Earth. He helped me get the best deals possible, and the comedic flair was completely free. Call ahead and make an appointment with this man!!!

Brand Certified Facts from Verizon

This information is certified by Verizon and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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