Business Details
About
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Indianapolis’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.7
627 reviews
5 stars
566
4 stars
19
3 stars7
2 stars5
1 star
30
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews praised the staff for their exceptional customer service, highlighting their friendliness, knowledge, and willingness to go above and beyond for customers.
Staff Knowledge
Customers frequently noted the staff's expertise in explaining products and services, helping them make informed decisions.
Positive Experiences
Many customers reported positive experiences with specific employees, particularly Ezra, Jon, and Brian, who were commended for their helpfulness and professionalism.
Mixed Reviews
While most feedback was positive, there were some negative experiences related to billing issues and perceived rudeness from management.
- EHEmily HickmanJan 2, 20265.0Guillermo the store manager was excellent in helping provide above and beyond customer service! He was so helpful and resolved all my issues! Ask for him. Miguel the other staff member was also very friendly! Very excellent service!!
- SAscott allenNov 29, 20255.0Excellent service today from Miguel who helped me alot! He managed to be very helpful with getting me home internet set up after a rough period a few weeks back at a different Verizon location on the southside. Fantastic customer service, personable etc. Went above and beyond to explain a few things to avoid questions later, much appreciated.
- KMKristy McConahayOct 31, 20255.0Ezra is the very definition of customer service! I was about 5 seconds from switching carriers altogether (18+ yr tenure with Verizon) due to service received at a corporate store when I decided to give this one a try. It was the last chance I was giving Verizon & I will never visit another corporate store again. He was so very kind, knowledgeable, and understanding. Thanks Ezra!
- PPPOct 29, 20255.0Ezra did a really good job with helping and very kind. We had hard time with phones for like 2 days in a row and spending few hours finally got it done with all the help he could and got it done. Thank you Ezra got your help. You were amazing. We love your coloring books.😀
- CKCarly KerndtOct 25, 20255.0Wonderful experience upgrading our iPhones with Ezra. He was super knowledgeable about the differences between the new models and helped me choose what was needed for me. We had a lot of questions on switching plans as well and he was patient walking us through all the options despite it being 5 minutes until they closed. He stayed past close to answer our questions and never made us feel rushed. 10/10 customer experience.
Frequently Asked Questions About Verizon
Where is the Verizon store located?
The Verizon store is located at 7310 N Keystone Ave, Indianapolis, IN 46240.
What are the store hours for the Verizon location on N Keystone Ave?
The store is open Monday through Saturday from 9:00 AM to 9:00 PM and Sunday from 11:00 AM to 6:00 PM.
Do I need to make an appointment to visit the Verizon store?
Appointments are not required, but you can call the store to make one if you prefer.
Which wireless brands does the store carry?
The store carries Verizon, Apple, Motorola, Samsung, LG, HTC, Google, and Asus devices.
What services are available at this Verizon store?
Services include Verizon wireless plans, prepaid wireless, Hum smart car service, home phone, home internet, mobile hotspots, and Verizon Wireless services.
Can I pay my Verizon bill in-store?
Yes, you can pay your Verizon bill directly at the store.
Does this Verizon store offer in-store pickup for orders?
Yes, in-store pickup is available for orders placed online or by phone.
What nearby restaurants can I visit before or after shopping at Verizon?
Nearby restaurants include Starbucks, Domino's Pizza, Tomo Japanese Steakhouse, Qdoba, Wingstop, Smoothie King, and McDonald's, offering a variety of dining options.
Are there nearby automotive services around the Verizon store?
Yes, nearby automotive services include Indy Truck and Auto Repair, Discount Tire, A2Z Autos, Indy Auto Finance, Jobeta Automotive Group, and Gerber Collision & Glass.
What nearby health and wellness options are close to the Verizon store?
Nearby health and wellness options include Ruyi Massage Spa, Doctors Express Urgent Care - Indianapolis, and IU Health Physical Therapy & Rehabilitation.