Verizon

4.8
879 reviews
TCC, Verizon Authorized Retailer, Verizon Wireless, smartphones, tablets, smart watches, WiFi, internet, mobile accessories, upgrades, phone lines, bill analysis, prepaid phones, Samsung, Google, Apple, LG, Motorola
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Business Details

4903 S Emerson Ave, Indianapolis, IN
46203, United States
(317) 786-8702
https://locations.tccrocks.com/in/indianapolis/4903-south-emerson.html
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About

Cell Phone StoreTCC
TCC Indianapolis, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 4903 S Emerson Ave.

Details

  • DebitAvailable
  • Accepts checksAvailable
  • Wheelchair accessible entranceAvailable

Location

Verizon
4903 S Emerson Ave, Indianapolis, IN
46203, United States

Hours

Reviews

4.8
875 reviews
5 stars
802
4 stars
25
3 stars
11
2 stars
7
1 star
30

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff, particularly Brandon, Ryan, and Jeremiah, for their helpfulness, patience, and professionalism.

Efficiency

Many reviews highlighted the quick and efficient service provided, with several customers noting they were in and out of the store in a timely manner.

Knowledgeable Staff

Customers appreciated the staff's knowledge about products and services, which contributed to a smooth and informative experience.

Positive Atmosphere

The store was described as clean and welcoming, with friendly staff creating a pleasant shopping environment.

Mixed Experiences

While most feedback was positive, a few customers reported rude service, indicating inconsistency in customer interactions.
  • BW
    Betsy Jo Walters
    Jan 5, 2026
    5.0
    Brandon was knowledgeable, pleasant, helpful, and very well versed in all the questions we asked. Couldn't have asked for someone better to help us get switched over to new phones.
  • DB
    Drew Bryson
    Dec 31, 2025
    5.0
    Ryan was so helpful! Kind, compassionate, informative, and solution oriented!
  • TW
    Teri Wiley
    Dec 22, 2025
    5.0
    Brandon was extremely helpful and patient with me. Truly appreciate him!
  • SS
    Shari Sweeney
    Dec 22, 2025
    5.0
    Brandon was amazing!! I haven’t had this kind of customer service in a long time. Go see Brandon!
  • BS
    Brittany Steelman
    Dec 9, 2025
    5.0
    Jeremiah was fantastic. He troubleshooting my phone and then had to call check support but handled it in a quick time limit. I’m very grateful because I wasn’t able to receive calls for three days since I returned my Apple Watch. He’s probably been the best employee I’ve ever worked with it thanks so much Jeremiah you’re the bomb.com.
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Frequently Asked Questions About Verizon

What products and services does Verizon at 4903 S Emerson Ave offer?

Verizon at 4903 S Emerson Ave offers smartphones, tablets, Verizon home internet, accessories, device activation, upgrades, and more, all with Verizon 5G network coverage.

What are the store hours for Verizon located at 4903 S Emerson Ave in Indianapolis?

The store is open Monday through Saturday from 9:00 AM to 7:00 PM and on Sunday from 12:00 PM to 5:00 PM.