Brand Certified
Verizon
4.9(1252 reviews)
Certified by Verizon • Mar 01, 2026
Business Details
5650 W 86th St, Indianapolis, IN
46278, United States
Certified by Verizon • Mar 01, 2026
(317) 228-9780
Certified by Verizon • Mar 01, 2026
https://shop.wirelesszone.com/in/indianapolis/5650-w-86th-st
Certified by Verizon • Mar 01, 2026
About
Certified by Verizon • Mar 01, 2026
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Indianapolis, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 5650 W 86th St.
Details
- Curbside pickupNot available
Location
Certified by Verizon • Mar 01, 2026
Hours
Certified by Verizon • Mar 01, 2026
Reviews
4.9
1,252 reviews
5 stars
1,199
4 stars12
3 stars3
2 stars6
1 star
32
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members, particularly Eli, Ethan, and Jaimin, received high praise for their helpfulness, knowledge, and patience in assisting customers.
Store Atmosphere
Customers appreciated the friendly and welcoming atmosphere of the store, noting it as clean and organized.
Product Knowledge
Employees demonstrated strong product knowledge, effectively guiding customers through phone upgrades and account issues.
Overall Experience
Many reviews highlighted positive experiences, with customers expressing satisfaction and a willingness to return.
- DRDebb ReedFeb 25, 20265.0Erin at Verizon is truly exceptional. From the moment I walked in, he was professional, patient, and genuinely kind. He took the time to explain everything clearly, made sure I understood all my options, and never made me feel rushed or pressured. What really stood out was how much he cared about making sure I left happy and confident in my decision. Erin went above and beyond for me. He knowledgeable and has amazing communication skills. He absolutely deserves to be recognized. Verizon is lucky to have someone as dedicated and outstanding as Erin on their team. Keep him !!
- MTMike TomasFeb 25, 20265.0Erin is the man! If you want someone who will listen to you and get you together he is your guy. 10 out of 10 highly recommend.
- FFFunBungirlFeb 25, 20265.0jack is the best. They have top tier customer service and never leave me empty handed. Everytime I have a billing issue or want to upgrade my phone, they’re always there to help. I love the atmosphere of this location and will keep coming back for their service.
- HLHotty LookFeb 24, 20265.0Very patient and kind young man at the verizon in traders point!
- DHDaniel HernandezFeb 11, 20265.0Erin is the man! If you want someone who will listen to you and get you hooked up he is your guy. 10 out of 10 highly recommend.
Frequently Asked Questions About Verizon
What products and services does Verizon at 5650 W 86th St offer?
Verizon offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service, including device financing, upgrades, new lines, and wireless plans.
What are the store hours for Verizon at 5650 W 86th St in Indianapolis?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 5:00 PM.
Does Verizon at 5650 W 86th St offer in-store and curbside pickup options?
Yes, Verizon offers in-store pickup and curbside pickup services for customer convenience.
Which major wireless brands can I find at Verizon in Indianapolis?
You can find Verizon, Apple, Samsung, Google, Motorola, LG, and many other notable brands for smartphones and accessories.
How can I schedule an appointment or access Verizon services online?
You can schedule appointments through https://wirelesszone.com/appointments/ and use the My Verizon app available at https://m.vzw.com/naR38wFT?locationcode=T149201 for easier management.
What is the contact information for Verizon at this location?
You can contact Verizon at +1 317-228-9780 or email support@rxpwireless.com for assistance.
Where is Verizon located and what are some nearby places of interest?
Verizon is located at 5650 W 86th St, Indianapolis, IN 46278. Nearby places include Huntington Bank ATM (Drive-Up), Wendy's, Starbucks, Noodles & Company, and Big O Tires, which customers can visit before or after shopping at Verizon.
Are there dining options near Verizon at 5650 W 86th St for a quick meal?
Yes, there are several dining options nearby including Wendy's, Noodles & Company, Arby's, Taco Bell, and Romano's Macaroni Grill for various cuisines.
Can I find banking services near Verizon in Indianapolis?
Yes, Huntington Bank ATM (Drive-Up) and Huntington Bank Traders Point are close by for convenient banking needs.
What customer service specialties does Verizon at 5650 W 86th St offer?
Verizon specializes in excellent customer service, including wet phone recovery and wireless expert support for Verizon products and services.
Brand Certified Facts from Verizon
This information is certified by Verizon and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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