Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Indianapolis, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 5650 W 86th St.
Details
- Curbside pickupNot available
Location
Hours
Reviews
4.9
1,238 reviews
5 stars
1,192
4 stars11
3 stars3
2 stars6
1 star
26
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members, particularly Eli and Ethan, received high praise for their helpfulness, patience, and knowledge in assisting customers with various issues.
Staff Knowledge
Customers frequently noted the staff's expertise and ability to provide clear explanations and solutions, enhancing the overall service experience.
Mixed Experiences
While many reviews highlighted excellent service, there were a few negative experiences regarding unprofessional behavior and lack of assistance from some staff members.
Store Environment
The store was described as clean, organized, and welcoming, contributing positively to the customer experience.
- AYAnnabel YoungDec 31, 20255.0Blake and Marvin were wonderful, great service. Only store i will return to.
- SWSam WellsDec 30, 20255.0My man Blake hooked me up👍🏼🙌🏻🙏🏼
- MTMary TerrellNov 30, 20255.0Marvin did well
- JAJake AeschlimanNov 28, 20255.0Marvin was informative and helped me get a new phone!!
- CLCarly LindleyOct 29, 20255.0Ethan helped us tremendously! He was so patient through forgotten passwords and an impatient teenager! He made sure we got the best deal and we got all five lines set up effectively and efficiently. We couldn't have enjoyed the experience anymore!!!
Frequently Asked Questions About Verizon
What products and services does Verizon at 5650 W 86th St offer?
Verizon offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service, including device financing, upgrades, new lines, and wireless plans.
What are the store hours for Verizon at 5650 W 86th St in Indianapolis?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 5:00 PM.
Does Verizon at 5650 W 86th St offer in-store and curbside pickup options?
Yes, Verizon offers in-store pickup and curbside pickup services for customer convenience.
Which major wireless brands can I find at Verizon in Indianapolis?
You can find Verizon, Apple, Samsung, Google, Motorola, LG, and many other notable brands for smartphones and accessories.
How can I schedule an appointment or access Verizon services online?
You can schedule appointments through https://wirelesszone.com/appointments/ and use the My Verizon app available at https://m.vzw.com/naR38wFT?locationcode=T149201 for easier management.
What is the contact information for Verizon at this location?
You can contact Verizon at +1 317-228-9780 or email support@rxpwireless.com for assistance.
Where is Verizon located and what are some nearby places of interest?
Verizon is located at 5650 W 86th St, Indianapolis, IN 46278. Nearby places include Huntington Bank ATM (Drive-Up), Wendy's, Starbucks, Noodles & Company, and Big O Tires, which customers can visit before or after shopping at Verizon.
Are there dining options near Verizon at 5650 W 86th St for a quick meal?
Yes, there are several dining options nearby including Wendy's, Noodles & Company, Arby's, Taco Bell, and Romano's Macaroni Grill for various cuisines.
Can I find banking services near Verizon in Indianapolis?
Yes, Huntington Bank ATM (Drive-Up) and Huntington Bank Traders Point are close by for convenient banking needs.
What customer service specialties does Verizon at 5650 W 86th St offer?
Verizon specializes in excellent customer service, including wet phone recovery and wireless expert support for Verizon products and services.