Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Indianapolis, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 5650 W 86th St.
Details
- Curbside pickupNot available
Location
Hours
Reviews
4.9
1,238 reviews
5 stars
1,192
4 stars11
3 stars3
2 stars6
1 star
26
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members, particularly Eli and Ethan, received high praise for their helpfulness, knowledge, and professionalism.
Knowledgeable Staff
Customers consistently noted the staff's expertise in handling phone upgrades, data transfers, and account issues.
Positive Experiences
Many reviews highlighted enjoyable experiences, with customers feeling well taken care of and satisfied with the service.
Efficiency
Several customers appreciated the quick and efficient service, especially during phone upgrades and account setups.
Store Environment
The store was described as clean, organized, and welcoming, contributing to a positive shopping experience.
- CACaion Anderson3 days ago5.0Very helpful
- RFRo Franklin3 days ago5.0Staff patient and informative.
- CLCarly LindleyOct 29, 20255.0Ethan helped us tremendously! He was so patient through forgotten passwords and an impatient teenager! He made sure we got the best deal and we got all five lines set up effectively and efficiently. We couldn't have enjoyed the experience anymore!!!
- DBD BOct 14, 20255.0Ethan helped and did a great job of helping us while transfer data seamlessly!! New management very professional!!
- JEJune EllingtonOct 1, 20255.0This is the best store. Ethan is the greatest store manager and service technician a person could ask for. Also the best multitasker. I was truly amazed how he juggles his tasks for the customers. He is very knowledgeable about phones and is very customer focused. He is so helpful and kind. Go there and be amazed like me. He should get a raise.
Frequently Asked Questions About Verizon
What products and services does Verizon at 5650 W 86th St offer?
Verizon offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service, including device financing, upgrades, new lines, and wireless plans.
What are the store hours for Verizon at 5650 W 86th St in Indianapolis?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 5:00 PM.
Does Verizon at 5650 W 86th St offer in-store and curbside pickup options?
Yes, Verizon offers in-store pickup and curbside pickup services for customer convenience.
Which major wireless brands can I find at Verizon in Indianapolis?
You can find Verizon, Apple, Samsung, Google, Motorola, LG, and many other notable brands for smartphones and accessories.
How can I schedule an appointment or access Verizon services online?
You can schedule appointments through https://wirelesszone.com/appointments/ and use the My Verizon app available at https://m.vzw.com/naR38wFT?locationcode=T149201 for easier management.
What is the contact information for Verizon at this location?
You can contact Verizon at +1 317-228-9780 or email support@rxpwireless.com for assistance.
Where is Verizon located and what are some nearby places of interest?
Verizon is located at 5650 W 86th St, Indianapolis, IN 46278. Nearby places include Huntington Bank ATM (Drive-Up), Wendy's, Starbucks, Noodles & Company, and Big O Tires, which customers can visit before or after shopping at Verizon.
Are there dining options near Verizon at 5650 W 86th St for a quick meal?
Yes, there are several dining options nearby including Wendy's, Noodles & Company, Arby's, Taco Bell, and Romano's Macaroni Grill for various cuisines.
Can I find banking services near Verizon in Indianapolis?
Yes, Huntington Bank ATM (Drive-Up) and Huntington Bank Traders Point are close by for convenient banking needs.
What customer service specialties does Verizon at 5650 W 86th St offer?
Verizon specializes in excellent customer service, including wet phone recovery and wireless expert support for Verizon products and services.