Verizon

4.9
903 reviews
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Business Details

8860 S Emerson Ave, Indianapolis, IN
46237, United States
(317) 888-2867
https://locations.tccrocks.com/in/indianapolis/8860-s--emerson-ave-.html
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About

Cell Phone StoreTCC
TCC Indianapolis, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 8860 S Emerson Ave.

Details

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  • Accepts checksAvailable

Location

Verizon
8860 S Emerson Ave, Indianapolis, IN
46237, United States

Hours

Reviews

4.9
903 reviews
5 stars
861
4 stars
12
3 stars
6
2 stars
4
1 star
20

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews praised the staff for being exceptionally helpful, knowledgeable, and patient, with specific mentions of employees like Murphy, Ashley, and Brian.

Store Experience

Customers reported a positive overall experience in the store, highlighting the friendly atmosphere and efficient service.

Product Knowledge

Staff demonstrated strong product knowledge, assisting customers effectively with phone upgrades, plan changes, and troubleshooting.

Mixed Feedback

A few reviews mentioned poor service experiences, including long wait times and unhelpful staff, indicating inconsistency in service quality.
  • VM
    Vicki McPherson
    5 days ago
    5.0
    Lizz was amazing! She went above and beyond to assist my 86 yr old mom set up her new phone. She was knowledgeable and patient!! Thanks Lizz!
  • SH
    Shelley Harrison
    5 days ago
    5.0
    Liz was amazing! My phone wouldn’t turn off or anything! She fixed it in no time. She was very nice and professional! I’m so glad I came to this Verizon location!!! Thank you Liz!
  • CD
    Cindy Doan
    6 days ago
    5.0
    Was trying to pay off a phone had very bad experience with customer service screaming and yelling at them trying to get something done with them is pathetic went into this store the associates aryn Brian and Liz were wonderful were able to help fix a problem that the other stores should have done great customer service kudos to good employees at this store never again will we deal with Verizon
  • JH
    JT Hiquet
    Dec 19, 2025
    5.0
    Great experience and service. Thank you very much for all the help and for the all the communication, Murphy!
  • CR
    Carolyn Reeves
    Dec 9, 2025
    5.0
    Lizz was exceptionally good with my purchase and switch over from my old iPhone. She was very kind and helpful and made the time I spent in the store very pleasant. Kudos to Lizz for her above and beyond.
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Frequently Asked Questions About Verizon

What types of products does Verizon at 8860 S Emerson Ave offer?

Verizon offers the latest smartphones, tablets, wireless devices, home internet, mobile accessories, and more from brands like Apple, Samsung, Google, Motorola, LG, and HTC.

What services are available at this Verizon store?

Services include prepaid plans, bill payments, business accounts, new lines, upgrades, device activation, device financing, in-store pickup, and Verizon Unlimited, among others.