Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Indianapolis for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.8
311 reviews
5 stars
168
4 stars
42
3 stars
32
2 stars
21
1 star
48
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised the staff for being friendly and helpful, others reported rude behavior and a lack of assistance.
Service Issues
Many customers experienced ongoing service problems, including dropped calls and issues with internet connectivity, leading to frustration and dissatisfaction.
Store Management
Several reviews highlighted poor management practices, including lack of support for staff and inadequate handling of customer complaints.
Sales Experience
Customers reported confusion and dissatisfaction with the sales process, including misleading information about promotions and trade-in values.
Store Environment
The store environment received mixed reviews, with some customers appreciating the cleanliness and organization, while others noted issues with accessibility and parking.
- BBBilqis Yarbro (Blazing Beauty)Nov 7, 20255.0Loved The Experience.. Very Knowledgeable People... Thanks Verizon
- WCWilliam CashNov 1, 20251.0They forever confused on everything
- DRDemetrius RoyalOct 25, 20255.0Everything is going good
- RCRettak CollierAug 28, 20254.0Unlike their service but the person who helped me didn't tell me my phone was carrier locked. So I have a line but no phone to use without going back.
- RARae ArmoniAug 4, 20252.0The service is very poor! It is constantly dropping, signal, calls, my Wi-Fi constantly buffers, I’m supposed to be on 5G, but it keeps connecting to a 4G tower, I’m paying this high prices for a service that is supposed to be the best and it’s not! I am on the phone with customer service at least three times a month regarding these issues! Every time I say that I want to leave this service, they offer a deal, but nothing ever changes with my problems !!
Frequently Asked Questions About Verizon
What are the store hours for the Verizon store in Indianapolis on weekdays?
The Verizon store in Indianapolis is open from 10:00 AM to 7:00 PM Monday through Saturday.
Does the Verizon store offer in-store pickup for online orders?
Yes, the Verizon store offers in-store pickup for online orders for your convenience.
What brands of smartphones are available at the Verizon store in Indianapolis?
The store offers the latest smartphones from Apple, Samsung, Google, Motorola, Kyocera, and TCL.
Can I schedule an appointment before visiting the Verizon store?
Yes, you can schedule an in-store appointment through the My Verizon app or the Verizon website.
What types of products and services does the Verizon store provide to business customers?
The store offers business cell phones, mobile hotspots, tablets, laptops, and mobile, wireless internet, and voice plans.
Is the Verizon store located near any shopping centers for easy access?
Yes, the Verizon store is located in Cherry Tree Plaza, a shopping center in Indianapolis for convenient shopping and dining.
Are there dining options near the Verizon store where I can eat before or after shopping?
Yes, nearby fast food and restaurant options include KFC, Chick-fil-A, McDonald's, Wendy's, Boston Market, Qdoba, and Burger King.
Is there public transportation or popular landmarks near the Verizon store to help locate it?
While no specific transit stations are listed, Cherry Tree Plaza and nearby well-known restaurants like KFC and McDonald's can help identify the location.
What payment methods are accepted at the Verizon store in Indianapolis?
The store accepts checks, debit cards, and mobile NFC payments; cash-only is not required.
Does the Verizon store offer free Wi-Fi for customers during their visit?
Yes, the store provides free Wi-Fi for customers.