Compassionate Care
Many customers praised the staff for their kindness and compassion, especially during difficult times such as euthanasia.
Staff Professionalism
The majority of reviews highlighted the professionalism and friendliness of the staff, including veterinarians and support staff.
Concerns About Pricing
Several customers expressed concerns about high prices and perceived upselling of services, indicating a need for more transparency in pricing.
Mixed Experiences with Vets
While many customers had positive experiences with specific vets, some reported dissatisfaction with the care provided by Dr. Blake and Dr. Herr.
Efficient Service
Customers appreciated the promptness of appointments and the efficiency of the service, often noting quick check-ins and thorough care.