Business Details
About
VeterinariansVeterinary Clinics & HospitalsVeterinarian Emergency ServicesPet GroomingPet Boarding & Kennels
Each VCA hospital has health and safety protocols in place based on health care best practices as well as state and local guidance and regulations.
Location
VCA Beech Grove Animal Hospital
4902 S Emerson Avenue, Indianapolis, IN
46203, United States
Hours
Reviews
4.3
229 reviews
5 stars
162
4 stars
27
3 stars
12
2 stars
6
1 star
22
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of experiences with customer service, with some praising the kindness and empathy of staff, while others report rudeness and lack of support.
Compassionate Care
Many customers appreciate the compassionate care provided to their pets, especially during difficult times such as end-of-life decisions.
Pricing Concerns
Numerous reviews express dissatisfaction with high prices and perceived upselling practices, leading to feelings of being overcharged.
Staff Professionalism
Overall, the staff is frequently described as friendly, knowledgeable, and professional, contributing positively to the customer experience.
Facility Experience
The facility is noted for being clean and well-maintained, although some customers have expressed frustration with appointment availability and wait times.
- EFEmily FehlingerSep 24, 20251.0Office staff is very hateful when calling about your pets issues and also staff is not on the same page. When questions are asked customers should be NOT getting several different answers. Office staff should be wrote up for being rude and aggressive with customers on the phone. Very poor customer service with customers
- JDJina DesaiJun 29, 20255.0Been here about 5 years; they are always accommodating and so kind to my baby dog.
- SGsandra gibbsJun 23, 20255.0They are amazing with my little Chihuahua Pete.
- RGRUDY GILSep 21, 20185.0Very curtious & takes pride in what field they're assigned to! Very attentive in the well being of your pets!!!
Frequently Asked Questions About VCA Beech Grove Animal Hospital
What are the regular business hours for VCA Beech Grove Animal Hospital?
The hospital is open Monday through Friday from 7:00 AM to 5:00 PM, Saturday from 8:00 AM to 2:00 PM, and closed on Sunday.
Where is VCA Beech Grove Animal Hospital located?
It is located at 4902 S Emerson Avenue, Indianapolis, IN 46203, USA.
What types of pet services does VCA Beech Grove Animal Hospital offer?
Services include advanced care, allergy and skin relief, diabetes treatment, diagnostics, diet and nutrition, flea and tick control, general care, heartworm treatment, internal medicine, medications, parasite control, wellness exams, spay and neuter, vaccines, and more.
Does VCA Beech Grove Animal Hospital have any special offers for new clients?
Yes, new clients can click for a Free First Exam coupon through their featured message.
How can I contact VCA Beech Grove Animal Hospital?
You can call the local phone number at +1 317-782-9120 or the main phone at +1 317-762-6801.
What safety measures are in place at VCA Beech Grove Animal Hospital?
Each VCA hospital follows health and safety protocols based on healthcare best practices and state and local regulations to ensure safety.
Are there any places to eat nearby after visiting VCA Beech Grove Animal Hospital?
Yes, nearby eateries include Wingstop for American fast food chicken, Jimmy John's sandwich shop, Jordan's Fish and Chicken, Little Caesars Pizza, and DJ's Hotdog Company.
What nearby services can I use while visiting VCA Beech Grove Animal Hospital?
Nearby you can find services such as Elwood Staffing for employment, Sunny's Alterations for sewing and furniture assembly, Rose Nails beauty supplies, and Beech Grove Storage for self-storage facilities.
Are there nearby options for mobile phone and telecommunications services?
Yes, nearby mobile phone stores include Cricket Wireless Authorized Retailer and Metro by T-Mobile, offering telecommunications services.
Does VCA Beech Grove Animal Hospital offer emergency veterinary services?
Yes, the hospital is categorized under Veterinarian Emergency Services allowing urgent care for pets as needed.