VCA Beech Grove Animal Hospital

Reviews

• BM

  Brittany Moore

  Jan 29, 2026
  5.0
  Adopted our sweet kitten from Indyhumane and took advantage of the coupon that was provided to us. The office staff was very kind from start to finish, including explaining the coupon benefits. Our kitten unfortunately, had a little upper respiratory infection and needed medication, which was fully covered. I’m big on reading reviews and almost didn’t come here because of others’ poor experiences. I’m happy that I did as we live so close. The staff and Dr Jarrell were wonderful, including following up with me via VCA app after our appt. I’m pleased so far!
• EF

  Emily Fehlinger

  Sep 24, 2025
  1.0
  Office staff is very hateful when calling about your pets issues and also staff is not on the same page. When questions are asked customers should be NOT getting several different answers. Office staff should be wrote up for being rude and aggressive with customers on the phone. Very poor customer service with customers
• KG

  Kaitlyn Gomez

  Jan 22, 2025
  1.0
  On one of the most traumatic days of my life, I had to call the vet to have my dogs put down for severe aggression and repeatedly attacking and landing my other dog in the hospital after essentially ripping him apart in my back yard. While he was undergoing surgery today, I contacted this animal hospital where I was met with zero empathy. I love my dogs and this is one of the hardest decisions my family has ever had to make. The person that answered was rude, lacked empathy, and acted like I was bothering her by calling. If you don’t have kind emotions towards people dealing with trauma with their pets you should never work in an animal hospital or with people who have pets and you should also never hire people like this.
• JT

  John Thomason

  Feb 6, 2023
  1.0
  These people are crooks, they were going to charge me $3000 for a cat and had another vet do the same thing for $550. This shows they don't care about animals because they were going to let me put my cat to sleep rather than save his life. He is still alive no thanks to these money hungry clowns...
• JJ

  Jessica Johnson

  Jun 11, 2021
  1.0
  They are super ableist. Next ready to accept phone calls. Allways putting you on hold and acting like their short staff is your problem. For me, and I guess I have high expectations if they tell me I'm going to be transfered to the front desk to checkout I expect that someone is prepared to pick up that transfer unless a warning of there is a line.

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