Business Details
About
Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support ServiceGeek Squad
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.
Location
Hours
Reviews
2.5
23 reviews
5 stars
8
4 stars0
3 stars0
2 stars
2
1 star
13
- CGChristina “Tina” GillmoreOct 5, 20221.0I appreciate the honesty of eventually telling me that they didn't have the tools to replace my laptop keyboard, but getting there was damaging. Without even looking up my appointment ticket or examining the type of laptop, the representative opened it up and started unscrewing things left and right, pulling off and bending fragile pieces as he tried to take them all out to get to the keyboard. After taking out all the screws and pieces he could, he began peeling at a plastic film layer before noticing the plastic rivets holding the keyboard in place. THEN he decided to look up the specific device and some directions and informed me that they weren't equipped to handle this repair. He put things back together (mostly) and thankfully the guy at CPR (Cell Phone Repair, which I highly recommend) across the street was able to properly reassemble it and get it running again, and explained the process for replacing my keyboard.
- AKAsim KhanJul 23, 20201.0Terrible service, associates will say anything to get rid of you without spending the time diagnosing the issue.
- WRWayne ReevesAug 25, 20162.0Never could get through to an agent when calling the 800 number for the Indianapolis area. Tried the first time: "your wait should be less than 10 minutes". Then listened to "how important" my call was...for 15 minutes prior to hanging up. Tried again hours later: "Your wait time will be more than 15 minutes." Even worse - now I have NO idea of how long I'd be waiting. If the company I work for ran it's customer service line like this we'd be out of business by now. Very disappointed.
Frequently Asked Questions About Geek Squad
What is Geek Squad and what services do they offer at the 5820 E 82nd St location?
Geek Squad at 5820 E 82nd St Indianapolis offers tech repair, setup, and support services. You can schedule service either in store or online.
What are the business hours for Geek Squad at the Indianapolis location?
Geek Squad is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.
How can I schedule a repair or tech support service with Geek Squad?
You can schedule a Geek Squad service either by visiting the store at 5820 E 82nd St or by booking online through their website.
What categories of repair and support does Geek Squad provide?
Geek Squad provides computer repair, cell phone repair, data recovery, electronics repair, appliance repair, television repair, and overall computer support services.
Are there any special deals currently available at Geek Squad?
Yes, Geek Squad is featuring Black Friday deals that you can check out through their online store link.
What is the phone number to contact Geek Squad in Indianapolis?
You can reach Geek Squad at the 5820 E 82nd St location by calling +1 317-841-0711.
What nearby stores can I visit along with Geek Squad at this location?
Nearby you can also visit Best Buy for electronics, Disc Replay Movies Music and Games for entertainment items, and Toys"R"Us for toys and games.
Are there any restaurants close to Geek Squad at 5820 E 82nd St?
Yes, nearby restaurants include Hari Foods, 1947 Eatery & Lounge, and 1947 Indy offering Indian and pan-Asian cuisine options.
What nearby entertainment or event venues are close to Geek Squad?
The Gallery Event Center for events and concerts and Activezone arcade are nearby entertainment venues close to Geek Squad.
Is there public transportation or other services nearby that can help me reach Geek Squad?
While specific transit stations aren't listed, nearby services such as U Haul Moving and Storage and various other retail stores nearby could be helpful landmarks when visiting Geek Squad.