Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.1
2,806 reviews
5 stars
1,532
4 stars
651
3 stars
297
2 stars
110
1 star
216
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers reported a mix of experiences with staff, ranging from very helpful and friendly to instances of poor service and unhelpfulness.
Product Issues
Several customers experienced issues with products, including defects and dissatisfaction with the handling of returns and repairs.
Store Experience
The store was generally described as clean and well-stocked, but some customers noted difficulties in finding help or receiving timely assistance.
Positive Interactions
Many reviews highlighted specific employees who provided excellent service, contributing to positive shopping experiences.
- VCV. Cafin3 days ago4.0Needed 1 thing. Asked an associate and she took me right to it. But the check put took way too long. Two people ahead of me. They were detailed transactions. There was a 3rd person there helping the other 2. They could have opened another register.
- JSJas Singh3 days ago5.0Good selection of electronics. Service is good like we expect from best buy
- FGFrank GoldmanDec 25, 20255.0Went up there Christmas eve to get a present for my brother and they had me in and out in 10 minutes, guided me directly to what I was looking for and were very friendly. Will be returning.
- DGDaniel GillahanDec 18, 20255.0Fast and easy outside pickup, on about anything a person could want .
- TMTony MontanaDec 11, 20253.0The people were somewhat helpful but the products and sales are typically awesome... even though my TV had a defect, I just fixed it myself too much of a hassle to load a TV that size and take it back. Weird it had initials on the defect like it was acknowledged and sold anyway.
Frequently Asked Questions About Best Buy
What products can I find at the Best Buy located at 9977 E Washington St, Indianapolis?
You can shop TVs, computers, appliances, cameras, home electronics, and more at this Best Buy location.
What are the store hours for Best Buy at 9977 E Washington St?
The store is open from 10:00 AM to 9:00 PM Monday through Saturday and from 10:00 AM to 8:00 PM on Sunday.
Does this Best Buy location offer curbside pickup?
This Best Buy offers curbside pickup service for your convenience.
Is the Best Buy store at 9977 E Washington St wheelchair accessible?
Yes, the store has a wheelchair accessible entrance.
Can I get repair services or Geek Squad support at this Best Buy?
Yes, the store offers service repair and Geek Squad support.
What payment methods are accepted at Best Buy in Indianapolis?
They accept debit cards and checks but do not require cash only payments.
Are appointments required for in-store shopping or services?
No, appointments are not required for shopping or services at this location.
What are some nearby stores and services to Best Buy at Cherry Tree Plaza?
Nearby places include Michaels Stores for arts and crafts, Marshalls for clothing, UPS Access Point for shipping services, and several fast food options like Chick-fil-A and Burger King.
Is there a place to ship packages near Best Buy?
Yes, the UPS Access Point location nearby provides courier and shipping services.
Where can I get quick meals or fast food near Best Buy in Indianapolis?
Nearby fast food restaurants include Chick-fil-A, Burger King, KFC, and Boston Market, offering a variety of quick meal options.