Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.1
2,789 reviews
5 stars
1,519
4 stars
649
3 stars
294
2 stars
110
1 star
217
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised the helpfulness and friendliness of staff, others reported poor service and unhelpful responses to issues.
Product Availability
Customers appreciated the variety of products available, but some had difficulty finding items and receiving assistance from staff.
Repair Issues
Several reviews highlighted significant problems with repair services, including delays, damage during service, and lack of accountability.
Store Experience
The store environment received positive remarks for cleanliness and organization, but some customers experienced frustration due to long wait times for assistance.
Pricing Concerns
While some customers found good deals, others noted that prices were high compared to competitors.
- DDDamon “D. Dogster !” Dycus4 days ago5.0Walked in and I was instantly met by a worker asking if I needed help finding what I needed. No more than 10 minutes later I had what I needed paided for and out the door.
- OUOwen UbelhorNov 15, 20251.0I don't know why I even try to come to this store. I never get any help, even after asking for assistance. It's nearly black Friday and they seem to have no staff.
- GAGregorio AlejosNov 12, 20255.0Mi lugar preferido para comprar electrodomésticos
- DCDavid CarterNov 10, 20255.0Very friendly staff. Professional and trustworthy, knowledgeable.
- JBJennie Pampuch BordenOct 29, 20251.0Should be removed as an Apple authorized service provider. I was given incorrect information on how to deal with an iPhone with a broken screen. Two appointments and two trips there and I still haven’t been able to turn my watch in to be serviced. First visit they did the steps out of order forcing me to come wait hours or come back. Second visit their software was done and they couldn’t even schedule an appointment for another day.
Frequently Asked Questions About Best Buy
What products can I find at the Best Buy located at 9977 E Washington St, Indianapolis?
You can shop TVs, computers, appliances, cameras, home electronics, and more at this Best Buy location.
What are the store hours for Best Buy at 9977 E Washington St?
The store is open from 10:00 AM to 9:00 PM Monday through Saturday and from 10:00 AM to 8:00 PM on Sunday.
Does this Best Buy location offer curbside pickup?
This Best Buy offers curbside pickup service for your convenience.
Is the Best Buy store at 9977 E Washington St wheelchair accessible?
Yes, the store has a wheelchair accessible entrance.
Can I get repair services or Geek Squad support at this Best Buy?
Yes, the store offers service repair and Geek Squad support.
What payment methods are accepted at Best Buy in Indianapolis?
They accept debit cards and checks but do not require cash only payments.
Are appointments required for in-store shopping or services?
No, appointments are not required for shopping or services at this location.
What are some nearby stores and services to Best Buy at Cherry Tree Plaza?
Nearby places include Michaels Stores for arts and crafts, Marshalls for clothing, UPS Access Point for shipping services, and several fast food options like Chick-fil-A and Burger King.
Is there a place to ship packages near Best Buy?
Yes, the UPS Access Point location nearby provides courier and shipping services.
Where can I get quick meals or fast food near Best Buy in Indianapolis?
Nearby fast food restaurants include Chick-fil-A, Burger King, KFC, and Boston Market, offering a variety of quick meal options.