Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.1
3,371 reviews
5 stars
1,804
4 stars
844
3 stars
339
2 stars
126
1 star
258
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences with customer service; some praised helpful staff while others reported long wait times and unhelpful interactions.
Product Availability
Customers expressed frustration over discrepancies between online stock and in-store availability, leading to wasted trips.
Staff Knowledge
While some staff were noted for their helpfulness and knowledge, others were criticized for lack of engagement and training.
Order Fulfillment
Issues with order pickup and delivery were common, with several customers reporting delays and poor communication.
Store Environment
The store was generally described as clean and well-stocked, but some noted a disorganized layout.
- JSJas Singh3 days ago5.0Everything you expect from best buy is here. Good service. Wide selection of goods.
- KBKimirly Black4 days ago5.0Went to the E Washington one and then was happily sent to the Castleton one. Both places were extremely helpful in finding my friend's phone that she wanted for her birthday. Thank you to both teams for making this possible. You made her day.
- HDHannah DDec 23, 20251.0Went twice to this location right when it opened. I just wanted to purchase a Mac computer. Not once was I greeted or acknowledged. I tried getting attention from the workers and none were able to help me because apparently there is only ONE computer salesman? After 45 minutes I left. Will not be making big purchases from Best Buy going forward. Their lack of customer service will be their own demise.
- MMMicah MackayDec 19, 20251.0Didn't have a good experience. Have been to this location before and it was a normal best buy, however this time was different. Has a pickup order for an item that said was available and in stock at the store. I had previously checked the best buy location in Carmel, but it was not in stock, so I elected to go to this store, and after an hour or driving was met with the conclusion that they didn't have the item "in store". Now how is this possible after online and the app said it was in stock? Not sure. Didn't help that I couldn't call anyone to confirm this order to double check before wasting my time and driving across Indy for a particular item. The conclusion was that I'd "have to go somewhere else". I hope I can change this review in the future, but my experience was terrible.
- TWTammy WoodsDec 13, 20255.0I visited best buy a couple months ago to look for ideas on some new electronics to have in my home and TK went above and beyond to help me find things that was out of his area in appliances! He was very informative on everything that he showed me and even gave me some ideas on a new washer and dryer set for my home.
Frequently Asked Questions About Best Buy
What products and services does Best Buy at 5820 E 82nd St offer?
Best Buy offers a wide range of electronics including TVs, computers, appliances, and more, along with Geek Squad support and expert advice.
What are the store hours for Best Buy in Indianapolis?
Best Buy is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Does this Best Buy location offer in-store or curbside pickup?
This location offers in-store pickup but does not provide curbside pickup.
Is the Best Buy store wheelchair accessible?
Yes, Best Buy at this location has a wheelchair accessible entrance.
Can I get electronics repaired at this Best Buy?
Yes, the store provides service and repair support through Geek Squad.
What payment methods are accepted at this Best Buy?
They accept debit cards and checks, and do not require cash only payments.
Are there any nearby places where I can enjoy food before or after shopping at Best Buy?
Yes, nearby Indian restaurants like Hari Foods, 1947 Eatery & Lounge, and 1947 Indy offer great dining options.
Where can I find entertainment options near Best Buy at 5820 E 82nd St?
You can visit Activezone arcade or Disc Replay Movies Music and Games nearby for fun activities.
How can nearby car services like U Haul Moving and Storage help when visiting Best Buy?
U Haul Moving and Storage offers car rental services which can be useful if you need transportation or moving assistance during your visit.
Are there any nearby retail stores that complement a visit to Best Buy?
Yes, nearby stores like Men's Wearhouse, Scandinavian Designs furniture store, and Toys"R"Us provide a variety of shopping options.