Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.2
3,362 reviews
5 stars
1,916
4 stars
806
3 stars
293
2 stars
111
1 star
236
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised friendly and helpful staff, others reported rude and unhelpful experiences, particularly with management.
Product Availability
Customers appreciated the wide selection of electronics and appliances, but some noted difficulties in finding specific items in-store.
Store Cleanliness
Several reviews mentioned cleanliness issues, including reports of mice and unkempt conditions in certain areas of the store.
Order Fulfillment
There were complaints about order fulfillment and communication issues, with customers experiencing delays and lack of updates regarding their orders.
Staff Knowledge
While some staff members were praised for their knowledge and assistance, others were criticized for being unhelpful or lacking product knowledge.
- CHCarolyn Hines4 days ago5.0I purchased a CD USB player, I had it installed in my 2000 Nissan Xterra by Thomas, who did an Amazing job! He explained everything to me how to work it, and answered all my questions which I am totally grateful 💝 I will definitely come back with my other vehicles !!
- LGLinda GJan 2, 20265.0Ana went above and beyond today to find the product I wanted. Website said there was one in store, but it was not to be found on the floor. She went twice to find it in back, and she was successful. I am so pleased she went the extra mile fir me. Thank you Ana.
- MMMatthew MichaelJan 1, 20261.0Worst service I’ve had there so far. The guy went to look for a phone screen protector said it wasn’t in the spot it supposed to be in. And he went to look for it for 20 to 25 minutes just to come back and say they don’t have one in the store. Total waste of my time.👎
- KGKelli GrahamDec 27, 20251.0This store manager absolutely sucks. I purchased over a thousand dollars worth of items at Valparaiso and they were sold out so I was told to pick them up from this location. We drove an hour and they were sold to someone else. The manager offered no solutions, she was extremely rude and dishonest. Customer service is a nightmare too. You’ll get people from another country who can’t help you. I will never purchase another item from Best Buy. Don’t shop at this specific location. They’re horrible to deal with. Hey corporate, why don’t you share your contact information to make it easier on your consumers?
- MAMendez AutoDec 19, 20251.0Completely waste of time. Placed an order online with 1 hour in-store pick up. Charge me extra for store pick up. This was at 11:37 am at the store currently at 4:30 pm still nothing saying my order was on hold due to verification yet took my money out my account and wanted me to cancel my order and purchase in the store. But won’t return my money until 3 business days later. I’m trying to run my own business had an emergency that’s why I need a new computer and this is what they tell me no help at all from the manager even gave attitude. Worst store ever if I could give a 0 star I would
Frequently Asked Questions About Best Buy
What are the operating hours of Best Buy in Highland, IN?
Best Buy in Highland, IN is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Where is Best Buy located in Highland?
Best Buy is located at 10243 Indianapolis Blvd, Highland, IN 46322, USA.
What types of products can I find at Best Buy Highland?
You can shop for TVs, computers, appliances, cameras, home electronics, and more at Best Buy Highland.
Does Best Buy Highland offer curbside pickup for orders?
Best Buy Highland offers same day pickup but does not have curbside pickup available.
Is the Best Buy Highland store wheelchair accessible?
Yes, Best Buy Highland has a wheelchair accessible entrance for customers.
Can I get repair services at Best Buy in Highland?
Yes, Best Buy Highland offers service and repair through their Geek Squad support.
Are there any nearby places to shop for video games near Best Buy Highland?
Yes, 2nd and Charles and Disc Replay Highland are nearby stores where you can shop for video games near Best Buy Highland.
Where can I find pet supplies or grooming services near Best Buy Highland?
Nearby Petco offers pet supplies and grooming services, and Vetco Vaccination Clinic provides veterinary services close to Best Buy Highland.
Which nearby stores offer arts and crafts supplies near Best Buy Highland?
Michaels and Michaels Stores, as well as Five Below and Halloween City, provide arts and crafts supplies near Best Buy Highland.
How can I find additional shopper services or banks nearby Best Buy Highland?
First Savings Bank of Hegewisch and Lake Federal Bank Fsb are nearby banks, and UPS Access Point location offers shipping services near Best Buy Highland.