Overall, customers reported a mix of experiences with customer service, with many praising helpful and knowledgeable staff, while others encountered unhelpful or rude employees.
Product Availability
Customers appreciated the wide selection of products available, but some expressed frustration over stock issues and the inability to find specific items.
Store Experience
The store environment received mixed reviews, with some noting cleanliness and organization, while others reported unsanitary conditions and a lack of staff assistance.
Technical Support
Feedback on Geek Squad services was varied, with some customers praising their expertise, while others experienced delays and poor communication.
MM
Maxxx
2 days ago
5.0
Great team... Geraldo was incredibly helpful 👌
TS
Taylor Smith
Feb 16, 2026
5.0
Mikiyah helped me today during curbside pickup and she was an EXCEPTIONAL young lady , very polite, very informative and went above and beyond to answer a quick question I had while I was here. Thanks so much Mikiyah! (Forgive me if the spelling is wrong) ❤️
IH
Indiana State Hall
Jan 27, 2026
5.0
I was at this location and a Guy named idk his name started with Al he was very cool and chill give him a riase
RP
Roshan Patel
Jan 21, 2026
5.0
Shout out to Juan and Sean! I came in for a MacBook and the price went up over night. They honored the previous price and got me the product I wanted!
Much appreciated and made my day. Amazing service and customer care!
CW
Chris Woldt
Jan 12, 2026
5.0
The store manager Myron at the Highland IN store is awesome. After speaking to 5 different people at the Best Buy Corp level regarding an issue with our account which took approx 2hrs, and was also hung up on twice! We went into the store and Myron assisted us and had our issue resolved within 15 mins. I will never bother with calling again, the personal attention that we received at the store level from Myron made our day! Thank you do much!!
What are the operating hours of Best Buy in Highland, IN?
Best Buy in Highland, IN is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Where is Best Buy located in Highland?
Best Buy is located at 10243 Indianapolis Blvd, Highland, IN 46322, USA.
What types of products can I find at Best Buy Highland?
You can shop for TVs, computers, appliances, cameras, home electronics, and more at Best Buy Highland.
Does Best Buy Highland offer curbside pickup for orders?
Best Buy Highland offers same day pickup but does not have curbside pickup available.
Is the Best Buy Highland store wheelchair accessible?
Yes, Best Buy Highland has a wheelchair accessible entrance for customers.
Can I get repair services at Best Buy in Highland?
Yes, Best Buy Highland offers service and repair through their Geek Squad support.
Are there any nearby places to shop for video games near Best Buy Highland?
Yes, 2nd and Charles and Disc Replay Highland are nearby stores where you can shop for video games near Best Buy Highland.
Where can I find pet supplies or grooming services near Best Buy Highland?
Nearby Petco offers pet supplies and grooming services, and Vetco Vaccination Clinic provides veterinary services close to Best Buy Highland.
Which nearby stores offer arts and crafts supplies near Best Buy Highland?
Michaels and Michaels Stores, as well as Five Below and Halloween City, provide arts and crafts supplies near Best Buy Highland.
How can I find additional shopper services or banks nearby Best Buy Highland?
First Savings Bank of Hegewisch and Lake Federal Bank Fsb are nearby banks, and UPS Access Point location offers shipping services near Best Buy Highland.
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