Verizon

4.7
312 reviews

About

Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Hammond’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
7935 Indianapolis Blvd, Hammond, IN
46324, United States

Hours

Reviews

4.6
308 reviews
5 stars
275
4 stars
5
3 stars
2
2 stars
5
1 star
21

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members consistently provided excellent customer service, with many customers praising their helpfulness, patience, and professionalism.

Knowledgeable Staff

Customers frequently noted the staff's extensive knowledge about products and plans, which helped them make informed decisions.

Positive Experiences

Many reviews highlighted positive experiences during phone upgrades and purchases, with specific representatives being mentioned for their exceptional service.

Technical Support

Several customers appreciated the technical support provided by staff, particularly in resolving issues with devices and setups.

Mixed Experiences

While most feedback was positive, some customers reported issues with billing and service discrepancies, indicating a need for improved communication regarding fees.
  • HW
    Hannah Waldman
    2 days ago
    5.0
    Tyler was awesome. He helped my partner fix a broken SIM card and then answered all my questions about my trade in offer and what would be the best value for me. Super personable and efficient. Probably the best experience I’ve had in person at Verizon ever. He got everything set up with my new phone quickly, explained all add-ons and features thoroughly l, and was generally pleasant to chat with while he was working.
  • RR
    Roye Robley
    Nov 10, 2025
    2.0
    My wife and I recently purchased two new phones from this location. We worked with three employees — two of them (including Tyler) were super helpful and straightforward. However, we felt completely misled by Rebekah, who was the one to finalize our purchase and hand over our phones. We specifically told her that we’d handle all the setup and data transfer ourselves. Despite that, we were hit with a surprise $80 charge (this isn't the Verizon activation fee, but a fee Cellular Sales charges customers) that was never explained or authorized. I wish I would've caught it sooner. On top of that, Rebekah spent most of our time together pushing accessory after accessory, turning what should’ve been a quick eSIM transfer into nearly an hour-long ordeal — all while going on tangents about how “they” are going to start putting chips in people’s arms. I wish I were kidding. In short, be cautious if you decide to shop here. Double-check your invoice line by line, and avoid that salesperson if possible. As for us, we won’t be returning.
  • TM
    Timothy McHugh
    Nov 6, 2025
    5.0
    Tyler provided me all the necessary information I needed and was looking for when upgrading my phone. I left feeling comfortable that if I have any issues, I can return or contact him for help. Great experience at this store and with him
  • AR
    azaria rich
    Nov 5, 2025
    5.0
    Tyler was amazing help! Helped me with a brand new phone, brand new iPad, as well as accessories. Great help amazing team :)
  • SB
    Shannon Byer
    Oct 21, 2025
    5.0
    Just coming on here to say, I had a great experience with Beau here at Verizon he made it a very smooth and easy process. Staff is very nice.

Frequently Asked Questions About Verizon

What products can I purchase at Cellular Sales in Hammond?

At Cellular Sales, you can purchase wireless devices including Apple iPhones, Samsung Galaxy phones, Google Pixel, Motorola phones, and accessories. They also offer Verizon plans and services.

What are the store hours for Verizon at 7935 Indianapolis Blvd, Hammond?

The store is open Monday through Saturday from 9:00 AM to 9:00 PM, and on Sunday from 11:00 AM to 6:00 PM.