Business Details
1244 Us Highway 31 N, Greenwood, IN
46142, United States
Certified by Verizon • Feb 22, 2026
(317) 885-3515
Certified by Verizon • Feb 22, 2026
https://www.verizon.com/stores/details/indiana/greenwood/greenwood-323973
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreElectronics StoreVerizon
Visit our store at Greenwood for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
3.8
740 reviews
5 stars
446
4 stars
71
3 stars
36
2 stars
36
1 star
151
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service quality, with many customers reporting rude and unhelpful staff, while others praised specific employees for their exceptional service.
Billing Issues
Numerous reviews highlight problems with billing, including unexpected charges, miscommunication about promotions, and difficulty resolving billing disputes.
Sales Practices
Several customers expressed frustration over perceived deceptive sales tactics, feeling misled about pricing and promotions during the sales process.
Store Experience
The store environment received mixed reviews, with some customers appreciating the quick service while others reported long wait times and a lack of attention from staff.
- AAAngela2 days ago5.0Jason ROCKS he could've ripped me off today but instead he fixed my phone from spam attack! Thank you!
- MRMandeep RandhawaFeb 14, 20265.0Awesome customer service ! Glad I came here! Today, Madi helped us out sorting a solution to our problem. Thanks to this Verizon team who saved us from a online scam! They handled it very well and even reported it the corporate on our behalf-now that's above and beyond.
- MSManny SinghFeb 14, 20265.0Excellent customer service experience! Madi was a rockstar along with the entire team. I definitely recommend this location !
- JAJohn & AnnieFeb 5, 20261.0Last August when I bought IPhone 16 pro in this store I asked the price of IPhone 15 for my children. They told me that 15 was free and all I needed to pay for the line. But every month they charge me for equipment fees and I called customer care and was told to go back to the store which promised me free phones. Today I went back the store and met with the guy who lied me about free phone said he doesn’t know that he gave that promise or not. I got a big remorse for doing business with this store and will leave this carrier after paying off all my devices.
- IJIndy jeff16Feb 3, 20265.0Very friendly and knowledgeable staff
Frequently Asked Questions About Verizon
What are the operating hours of the Verizon store in Greenwood?
The Verizon store in Greenwood is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
What products and brands are available at the Verizon Greenwood store?
The store offers a range of products including business cell phones, mobile hotspots, tablets, and laptops from brands like Apple, Samsung, Motorola, Google, Kyocera, and TCL.
Can I schedule an appointment before visiting the Verizon Greenwood store?
Yes, you can schedule an in-store appointment online or via the My Verizon app for a convenient visit.
What delivery and pickup options does Verizon Greenwood provide?
The store offers in-store pickup, free 2-day shipping, express lockers, and same-day delivery options in select areas for online orders.
Does Verizon Greenwood support multiple payment methods?
Yes, Verizon Greenwood accepts checks, debit cards, and mobile NFC payments; cash-only is not required.
Is free Wi-Fi available at the Verizon Greenwood store?
Yes, free Wi-Fi is available for customers inside the Verizon Greenwood store.
Where is the Verizon Greenwood store located?
The store is located at 1244 US Highway 31 N, Greenwood, Indiana, 46142, USA.
What are some nearby places customers can visit before or after shopping at Verizon Greenwood?
Customers can visit nearby stores and attractions such as Guitar Center for music needs, David's Bridal for wedding attire, and Bed Bath & Beyond for home furnishings, all conveniently located close to the Verizon store.
Are there nearby food options close to Verizon Greenwood?
Yes, nearby dining options include Olive Garden for Italian cuisine and Inside Scoop for ice cream and chocolates, perfect for a meal or dessert before or after your visit.
What nearby services can help with device repairs near Verizon Greenwood?
Cellular Necessities at Greenwood Park Mall offers mobile phone repair services nearby Verizon, ideal if you need quick repairs or support.
Brand Certified Facts from Verizon
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Certified February 22, 2026Yext Knowledge Graph
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