Best Buy

Reviews

• DP

  DJ P

  Jan 5, 2026
  1.0
  I ordered a package hoping to get it before or by today and its said since Thursday on the 1st that it would be available on Monday the 5th which is today. I was in the store Friday to see if the item was in stock because its for my brother in the military going back tomorrow and I asked the place you pick up orders if they thought I should buy the ones that are a step up just to be sure I get them today for his going back home and birthday party and they tell me oh it always shows up on time and he thought it wasn't necessary to spend 80 bucks more so I didn't. I get a message saying preparing to pick up so I call to find out when and the guy on the phone tells me I probably won't receive it today it will probably be tomorrow so I then call the 1888 number and they say the package was there when I was there on the 2nd and then I call back to Greenwood and the female tells me they did get the package on the 2nd but they have to go over the product look it over then scan it before making it available for pick up and its not like they can open the package then close it back up then tell me to come get it so what they look at the package then scan it and change the status to come pick up and that takes 3 days?? I think this Greenwood store is a absolute joke and I will not be ordering again or sending anything there if I do. I thought sending it to the store to pick up would make it quicker but of course not. I know why Amazon is my go to because people don't know how to work or be honest. I don't know why people can't be straight up the guy Friday could of told me he wasn't 100% sure it would be available and I wouldn't of chanced it I would of spent the extra but, if I don't receive them before he leaves ill get a refund and buy from a company that I can depend on. I just want others to know how they work at this store.
• JJ

  James Jines

  Dec 30, 2025
  1.0
  Does anyone work here? It’s IMPOSSIBLE to get help every visit. I’ve walked out empty handed so many times!
• BJ

  Brandon Jones

  Dec 27, 2025
  3.0
  Took my son here to spend some Christmas money he had. I was never asked once if I needed help. I tried to get multiple employees to please have someone help me at the Meta Quest locked glass cabinet with no success. The outside salesman for Meta told me to go to the front counter area and they have the item I wanted behind the counter. Went up to the counter and they told me they was sold out according to their computers inventory. I told the cashier Ziik that there is for sure 2 of the item I wanted to purchase in the locked cabinet in the back. She said okay and walked back there to the cabinet with me to get one. She had to search the salesfloor for someone who had the special key that opened the glass cabinet. Ziik was the only positive thing I can say about the visit. Shes the only reason for 3 stars. The other employees I encountered in the store was worthless.
• JA

  Jesus Adan

  Dec 23, 2025
  5.0
  Marcie was really great and helpful. All the employees were very helpful in helping me buy a new pair of AirPods and went above and beyond when doing so. Not only that but they were all very kind as well so I’d definitely be coming back soon
• AH

  Amanda Hudson

  Dec 23, 2025
  5.0
  Promised delivery before Christmas... Already got it. Item went on sale today and received the refund per their price match. The sales rep was also patient while answering all my questions before the purchase, very knowledgeable and helped me feel confident with my selection. From start to finish, perfect experience.

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