Business Details
About
Cell Phone StoreTCC
TCC Franklin, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 2199 N Morton St.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.8
773 reviews
5 stars
727
4 stars
12
3 stars4
2 stars10
1 star
20
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being helpful, knowledgeable, and patient, with many specifically mentioning Chris, Robby, and Jesse as standout employees.
Efficiency
Many reviews highlighted the quick and efficient service provided, with customers appreciating the ease of their transactions and problem resolutions.
Positive Experiences
Overall, customers reported positive experiences at the Franklin Verizon store, often mentioning a willingness to return due to the excellent service received.
Staff Friendliness
The staff was frequently described as friendly and courteous, contributing to a welcoming atmosphere for customers.
- DWDick Webster1 day ago5.0The staff in Frankin are very noligible and friendly.
- MMMike McClureJan 1, 20265.0Chris did a great job!!! Great service and very helpful
- AQAmanda QuickDec 27, 20255.0Chris at Franklin Verizon was wonderful and very helpful...would highly recommend going and seeing him for all your Verizon needs
- BSBecky SchusterDec 26, 20255.0Chris was very helpful in assisting us with transferring data from the old iPhone to the new phone. Thanks Chris!!!
- EBElizabeth BeasleyDec 5, 20255.0They helped me get my text messaging app working again very quickly. Thank you!
Frequently Asked Questions About Verizon
What products and services does Verizon at 2199 N Morton St offer?
Verizon offers smartphones, tablets, Verizon home internet, accessories, and wireless services including 5G coverage for consumers and businesses.
What are the operating hours for Verizon in Franklin, IN?
The store is open Monday through Saturday from 9 AM to 7 PM, and on Sunday from 12 PM to 5 PM.
Can I schedule an appointment or order pickup for my Verizon device at this location?
Yes, you can schedule appointments online via their website and the store offers in-store pickup services.
Which major smartphone brands are available at this Verizon retailer?
The store carries Apple, Samsung, Motorola, LG, HTC, and Google devices.
Does Verizon offer device protection plans at this location?
Yes, Verizon offers Total Mobile Protection and Verizon Protect plans to help protect your devices.
How can customers pay their Verizon bills at this store?
Customers can pay bills in-store using checks or debit cards as accepted payment methods.
What nearby dining options are available if I want to grab a meal before or after visiting Verizon?
Nearby dining options include Fazoli's (Italian), Moe's Southwest Grill (Mexican/American), Noodles & Company (American/Asian), Panera Bread (Cafe/Bakery), and Buffalo Wild Wings (American/Bar).
Are there nearby stores where I can shop or run errands when visiting Verizon?
Yes, Meijer (grocery and health food), Dollar Tree (discount store), and Lowe's Home Improvement are nearby for your shopping needs.
What nearby services are available in the area around Verizon at 2199 N Morton St?
Nearby services include Morton Family Dental Care (dentist), World Finance (financial services), Brad's Car Wash, and various nail salons like Crystal Nail Lounge and Expert Nails.
How can nearby businesses like Tropical Smoothie Cafe or Starbucks complement my visit to Verizon?
After your visit to Verizon, you can relax or grab a refreshing drink at nearby spots such as Tropical Smoothie Cafe and Starbucks.