Brand Certified
Verizon
4.8(789 reviews)
Certified by Verizon • Feb 22, 2026
Business Details
2199 N Morton St, Franklin, IN
46131, United States
Certified by Verizon • Feb 22, 2026
(317) 738-5411
Certified by Verizon • Feb 22, 2026
https://locations.tccrocks.com/in/franklin/2199-n-morton-st.html
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreTCC
TCC Franklin, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 2199 N Morton St.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.8
789 reviews
5 stars
740
4 stars
13
3 stars4
2 stars11
1 star
21
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members, particularly Chris, Jesse, and Jordan, received high praise for their helpfulness, patience, and knowledge, making the customer experience enjoyable.
Efficiency
Many customers noted quick and efficient service, with several reviews highlighting minimal wait times and smooth transactions.
Knowledgeability
Customers appreciated the staff's expertise in explaining options and troubleshooting issues, contributing to a positive experience.
Mixed Experiences
While most reviews were positive, a few customers reported instances of slow service or lack of acknowledgment upon entering the store.
- AZAmber Zawisza2 days ago5.0Pretty slow when we walked in. They helped to figure out what was good for us. Price breakdown w/different plans & phones. Decided on 17pro max w/resin.. great conversation & suggestions for local things to see, do & eat
- BMBritt M.3 days ago5.0Fast and helpful! Chris is the best!!
- BFBradley Fox (FoxyB)Feb 12, 20265.0Chris was patient and helped me get my phone setup. He was perfect for the job!
- DDDana DialFeb 5, 20265.0Jordan was extremely knowledgeable and helped considerably with my questions about my new phone. He explained my options thoroughly, yet wasn't "pushy". I am very pleased w/my experience and would recommend seeking Jordan's expertice for any new purchases with Verizon.
- CSCarly SJan 28, 20265.0Chris was so so helpful and went above and beyond to help me with getting another phone. Thank you!
Frequently Asked Questions About Verizon
What products and services does Verizon at 2199 N Morton St offer?
Verizon offers smartphones, tablets, Verizon home internet, accessories, and wireless services including 5G coverage for consumers and businesses.
What are the operating hours for Verizon in Franklin, IN?
The store is open Monday through Saturday from 9 AM to 7 PM, and on Sunday from 12 PM to 5 PM.
Can I schedule an appointment or order pickup for my Verizon device at this location?
Yes, you can schedule appointments online via their website and the store offers in-store pickup services.
Which major smartphone brands are available at this Verizon retailer?
The store carries Apple, Samsung, Motorola, LG, HTC, and Google devices.
Does Verizon offer device protection plans at this location?
Yes, Verizon offers Total Mobile Protection and Verizon Protect plans to help protect your devices.
How can customers pay their Verizon bills at this store?
Customers can pay bills in-store using checks or debit cards as accepted payment methods.
What nearby dining options are available if I want to grab a meal before or after visiting Verizon?
Nearby dining options include Fazoli's (Italian), Moe's Southwest Grill (Mexican/American), Noodles & Company (American/Asian), Panera Bread (Cafe/Bakery), and Buffalo Wild Wings (American/Bar).
Are there nearby stores where I can shop or run errands when visiting Verizon?
Yes, Meijer (grocery and health food), Dollar Tree (discount store), and Lowe's Home Improvement are nearby for your shopping needs.
What nearby services are available in the area around Verizon at 2199 N Morton St?
Nearby services include Morton Family Dental Care (dentist), World Finance (financial services), Brad's Car Wash, and various nail salons like Crystal Nail Lounge and Expert Nails.
How can nearby businesses like Tropical Smoothie Cafe or Starbucks complement my visit to Verizon?
After your visit to Verizon, you can relax or grab a refreshing drink at nearby spots such as Tropical Smoothie Cafe and Starbucks.
Brand Certified Facts from Verizon
Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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