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Brand Certified

Verizon

4.8
(789 reviews)

Business Details

2199 N Morton St, Franklin, IN
46131, United States
(317) 738-5411

About

Cell Phone StoreTCC
TCC Franklin, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 2199 N Morton St.

Details

  • DebitAvailable
  • Accepts checksAvailable

Location

Verizon
2199 N Morton St, Franklin, IN
46131, United States

Hours

Reviews

4.8
789 reviews
5 stars
740
4 stars
13
3 stars
4
2 stars
11
1 star
21

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members, particularly Chris, Jesse, and Jordan, received high praise for their helpfulness, patience, and knowledge, making the customer experience enjoyable.

Efficiency

Many customers noted quick and efficient service, with several reviews highlighting minimal wait times and smooth transactions.

Knowledgeability

Customers appreciated the staff's expertise in explaining options and troubleshooting issues, contributing to a positive experience.

Mixed Experiences

While most reviews were positive, a few customers reported instances of slow service or lack of acknowledgment upon entering the store.
  • AZ
    Amber Zawisza
    2 days ago
    5.0
    Pretty slow when we walked in. They helped to figure out what was good for us. Price breakdown w/different plans & phones. Decided on 17pro max w/resin.. great conversation & suggestions for local things to see, do & eat
  • BM
    Britt M.
    3 days ago
    5.0
    Fast and helpful! Chris is the best!!
  • BF
    Bradley Fox (FoxyB)
    Feb 12, 2026
    5.0
    Chris was patient and helped me get my phone setup. He was perfect for the job!
  • DD
    Dana Dial
    Feb 5, 2026
    5.0
    Jordan was extremely knowledgeable and helped considerably with my questions about my new phone. He explained my options thoroughly, yet wasn't "pushy". I am very pleased w/my experience and would recommend seeking Jordan's expertice for any new purchases with Verizon.
  • CS
    Carly S
    Jan 28, 2026
    5.0
    Chris was so so helpful and went above and beyond to help me with getting another phone. Thank you!

Frequently Asked Questions About Verizon

What products and services does Verizon at 2199 N Morton St offer?

Verizon offers smartphones, tablets, Verizon home internet, accessories, and wireless services including 5G coverage for consumers and businesses.

What are the operating hours for Verizon in Franklin, IN?

The store is open Monday through Saturday from 9 AM to 7 PM, and on Sunday from 12 PM to 5 PM.

Brand Certified Facts from Verizon

Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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