Business Details
About
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Fort Wayne’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.6
472 reviews
5 stars
409
4 stars
23
3 stars4
2 stars7
1 star
29
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees like Hayley and Charlie received high praise for their helpfulness, others faced complaints about rudeness and unhelpfulness.
Employee Performance
Several employees, particularly Charlie, Hayley, and Justin, were highlighted for going above and beyond to assist customers, leading to positive experiences.
Store Experience
Customers appreciated the friendly atmosphere and professionalism of the staff, although some expressed frustration with long wait times and issues with service.
Product Issues
There were complaints regarding misleading information about promotions and issues with device functionality, leading to dissatisfaction with the overall service.
- JWJared WestJan 4, 20265.0Just switched from another carrier with the manager Hayley and help carson they took care of everything I needed got me switched fast and all set up ! Highly recommend asking for them for all to ur phone needs , I got a cheaper bill new phone and great service !
- DLDestiney LawsonJan 3, 20261.0Customer service is horrible. The fella, who claimed to be the manager, didn't even have the decency to get off of a personal phone call while handling an issue we have been having for months with Verizon. Horrible. Go to T-Mobile!
- ZPZach PursellOct 4, 20255.0after being hung up on by 3 different customer service reps hayley was FINALLY able to activate my new phone. She made this once frustrating process into a breeze and it made me wonder why wasn’t it easier!!! If you need help with your phones i’d highly recommend going in and seeing her!!
- AHAlyssa HardyAug 12, 20255.0Very happy with the help I received today. Contacted the store for a quote and the gentleman named Damian was very helpful. He was very kind and informative. Definitely the best service I've gotten at any phone store by far. Would highly recommend if you are looking for good customer service and good phone plan opportunities.
- PPPatama P.M.Aug 11, 20251.0He literally hung up on me when I was still confused and trying to talk. I was saying hello and the call ended. Lmao the customer service is not it. Rude for what ☠️
Frequently Asked Questions About Verizon
Where is the Verizon store located in Fort Wayne?
The Verizon store is located at 6801 Bluffton Rd, Fort Wayne, IN 46809.
What are the operating hours of the Verizon store at 6801 Bluffton Rd?
The store is open Monday through Saturday from 9:00 AM to 9:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
Can I make an appointment to visit the Verizon store at 6801 Bluffton Rd?
You can call the Waynedale Cellular Sales location to make an appointment, but appointments are not required.
What brands and devices are available at this Verizon authorized retailer?
You can upgrade or purchase devices from Apple, Samsung, Google, Motorola, LG, HTC, Asus, and more, including the latest iPhone and Samsung Galaxy models.
Does the Verizon store offer in-store pickup for orders?
Yes, in-store pickup is available at this location.
What payment methods are accepted at the Verizon store on Bluffton Rd?
The store accepts American Express, Discover, MasterCard, and Visa credit cards.
What services can I get at the Verizon store in Fort Wayne?
Services include Verizon wireless plans, prepaid wireless, Hum smart car services, home phone, home internet, mobile hotspot, and connected devices.
Are there food options near the Verizon store at 6801 Bluffton Rd?
Yes, nearby you can find restaurants like Pizza Hut, Azar's Big Boy, Arby's, McDonald's, and Subway for quick meals before or after your visit.
What nearby stores are available for convenience or additional shopping around the Verizon store?
Nearby stores include Walgreens pharmacy, S&V Liquors, Waynedale Hardware, and Redbox for convenient shopping and services.
Are there financial services available near the Verizon store on Bluffton Rd?
Yes, nearby financial services include Western Union money transfer, H&R Block tax services, LibertyX Bitcoin ATM, Cash2Bitcoin ATM, and Partners 1st Federal Credit Union.