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Brand Certified

Verizon

4.6
(474 reviews)

Business Details

6801 Bluffton Rd, Fort Wayne, IN
46809, United States
(260) 739-7976

About

Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Fort Wayne’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. We offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission is to keep Fort Wayne connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
6801 Bluffton Rd, Fort Wayne, IN
46809, United States

Hours

Reviews

4.6
474 reviews
5 stars
410
4 stars
23
3 stars
4
2 stars
8
1 star
29

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, knowledgeable, and going above and beyond to assist with their needs, particularly highlighting individuals like Charlie, Hayley, and Pai.

Mixed Experiences

While some customers had positive interactions, others reported poor service, including rude behavior and unresolved issues, leading to frustration and plans to switch carriers.

Sales Process

Several reviews noted that the sales process was efficient and that staff provided good deals, although there were complaints about misleading information regarding promotions.

Store Environment

Customers appreciated the cleanliness and organization of the store, contributing to a pleasant shopping experience.
  • PH
    Paula Henry
    Jan 26, 2026
    5.0
    Pia was amazing at helping us problem solve after our phone was lost/stolen. He provided us with solutions and was diligent to get us the discounts that would be the most cost effective for our situation.
  • JW
    Jared West
    Jan 4, 2026
    5.0
    Just switched from another carrier with the manager Hayley and help carson they took care of everything I needed got me switched fast and all set up ! Highly recommend asking for them for all to ur phone needs , I got a cheaper bill new phone and great service !
  • DL
    Destiney Lawson
    Jan 3, 2026
    1.0
    Customer service is horrible. The fella, who claimed to be the manager, didn't even have the decency to get off of a personal phone call while handling an issue we have been having for months with Verizon. Horrible. Go to T-Mobile!
  • ZP
    Zach Pursell
    Oct 4, 2025
    5.0
    after being hung up on by 3 different customer service reps hayley was FINALLY able to activate my new phone. She made this once frustrating process into a breeze and it made me wonder why wasn’t it easier!!! If you need help with your phones i’d highly recommend going in and seeing her!!
  • JB
    Jessica Borger
    Dec 27, 2018
    5.0
    Very helpful and gave us the best option for our circumstances.

Frequently Asked Questions About Verizon

Where is the Verizon store located in Fort Wayne?

The Verizon store is located at 6801 Bluffton Rd, Fort Wayne, IN 46809.

What are the operating hours of the Verizon store at 6801 Bluffton Rd?

The store is open Monday through Saturday from 9:00 AM to 9:00 PM, and on Sunday from 11:00 AM to 6:00 PM.

Brand Certified Facts from Verizon

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Certified February 22, 2026Yext Knowledge Graph
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