Verizon

4.7
682 reviews

About

Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Fort Wayne’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
1808 W Dupont Rd, Fort Wayne, IN
46818, United States

Hours

Reviews

4.7
679 reviews
5 stars
606
4 stars
17
3 stars
12
2 stars
3
1 star
41

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their helpfulness, professionalism, and willingness to go above and beyond to assist with issues.

Knowledgeable Staff

Numerous reviews highlighted the expertise of employees, particularly in explaining plans, troubleshooting issues, and providing tailored solutions.

Positive Experiences

A significant number of customers reported excellent experiences, often mentioning specific employees who made their visits enjoyable and efficient.

Service Issues

Some customers expressed frustration with unresolved issues, particularly regarding promotions and paperwork, indicating a need for improved follow-through.

Store Environment

The store was described as clean and welcoming, contributing to a positive shopping experience.
  • BM
    Becky Million
    Nov 12, 2025
    5.0
    So much good information. He hooked up things at my house and stayed until we understood everything. This was over an hour after he was supposed to leave for homr
  • JN
    Jonah Noel
    Oct 8, 2025
    5.0
    Absolutely amazing business. I have a business account with Verizon and every month I have some new fee or issue. Calling Brandon ALWAYS resolves my issues and removes all my concerns. I cannot stress enough how much Brandon helps me understand the various plans, fees, issues, etc. Highly recommend for business accounts!!
  • NN
    Nic
    Sep 19, 2025
    5.0
    First off, beautiful establishment. Thom Wheels handle our service there, and I can’t express enough how satisfied we are. He was a warm, welcoming smile. He also had the right amount of urgency and knowledge to help us out in a timely manner. Very happy with the service there. Will definitely come back and recommend this specific location for people. Thank you guys!
  • LG
    Lizzy Gilbert
    Sep 19, 2025
    5.0
    Had wonderful service yesterday (9/18/2025) from Steve Correa magana and Jessica bonar they helped me get me a iPhone 16 pro max and have it here by today (9/19/2025) and I’ll give them 5 stars for their service
  • ML
    Matthew Casey Langston
    Sep 17, 2025
    1.0
    Very disappointed with our experience here; they sold us on a "pay off your phone" promotional, then failed to file the necessary paperwork with verizon for us to receive the payoff. It's been several months of me having to talk to verizon directly to try to get what this store promised us. They've been basically no help. Extremely unprofessional.

Frequently Asked Questions About Verizon

What services does Verizon at 1808 W Dupont Rd offer?

Verizon at 1808 W Dupont Rd offers wireless sales, device upgrades for Apple iPhone, Samsung Galaxy, Google Pixel, Motorola, and Verizon plan assistance. They also sell wireless accessories and exclusive Verizon services.

What brands of smartphones can I purchase at this Verizon store?

You can purchase smartphones from Apple, Samsung, Motorola, Google, LG, HTC, and Asus at this Verizon store.