Verizon

4.9
474 reviews
Verizon near me, Verizon Authorized Retailer, Verizon Wireless, smartphones, tablets, smartwatches, WiFi, internet, mobile accessories, upgrades, phone lines, bill analysis, prepaid phones, Samsung, Google, Apple, LG, Motorola, 5G, Fios, cell phones, mobile phones, iPhones, Galaxy

About

Cell Phone StoreTCC
TCC Fort Wayne, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 6404 W Jefferson Blvd.

Details

  • DebitAvailable
  • Accepts checksAvailable

Location

Verizon
6404 W Jefferson Blvd, Fort Wayne, IN
46804, United States

Hours

Reviews

4.9
465 reviews
5 stars
435
4 stars
12
3 stars
9
2 stars
2
1 star
7

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being helpful, knowledgeable, and friendly, with many specific mentions of employees like Jay, Noah, and Aubrey.

Product Knowledge

Reviewers highlighted the staff's expertise in explaining products and services, ensuring customers felt informed and confident in their purchases.

Positive Experiences

Many customers reported enjoyable experiences at the store, often returning due to the excellent service and support they received.

Mixed Feedback

While most reviews were positive, there were a few mentions of negative experiences with specific staff members, indicating inconsistency in service.
  • MO
    Michael Okuly
    Dec 29, 2025
    5.0
    Great job
  • JP
    Jody Perry
    Dec 19, 2025
    5.0
    Jay quickly helped me and was very nice ask for him!
  • LL
    larry lunz
    Dec 8, 2025
    5.0
    Best experience ever at this store Jay was amazing
  • AM
    Angela Miller
    Nov 26, 2025
    5.0
    Josh came to my rescue today! I've been a Verizon customer for 25 years and never dropped my phone in water until now. He helped me use my coverage plan to upgrade with the best deal for my money. He was patient, kind, and knowledgeable. I appreciate everything he did to make this experience painless and stress free. You are lucky to have him as a valued employee!
  • MP
    Mike Pfeiffer
    Nov 21, 2025
    5.0
    Just upgraded to the iPhone 17 Pro. My customer service representative was Josh Martz. He facilitated the upgrade seamlessly, was highly knowledgeable with the pruduct, provided sterling customer service and even found additional ways for me to save money on my account. I will be dealing strictly with Josh for all future transactions. Would highly recommend anyone looking for a phone/upgrade, needing product anssistance or accessories to trust Josh in handling any of your cellular needs.

Frequently Asked Questions About Verizon

What products and services does Verizon at 6404 W Jefferson Blvd offer?

Verizon offers smartphones, tablets, Verizon home internet, wireless devices, accessories, device financing, new lines, upgrades, prepaid plans, bill payments, and technical services including device activation and wet phone recovery.

What are the Verizon store hours at 6404 W Jefferson Blvd in Fort Wayne?

The store is open Monday to Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 6:00 PM.