Business Details
About
Cell Phone StoreTCC
TCC Fort Wayne, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 6404 W Jefferson Blvd.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.9
465 reviews
5 stars
435
4 stars
12
3 stars
9
2 stars2
1 star
7
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being helpful, knowledgeable, and friendly, with many specific mentions of employees like Jay, Noah, and Aubrey.
Product Knowledge
Reviewers highlighted the staff's expertise in explaining products and services, ensuring customers felt informed and confident in their purchases.
Positive Experiences
Many customers reported enjoyable experiences at the store, often returning due to the excellent service and support they received.
Mixed Feedback
While most reviews were positive, there were a few mentions of negative experiences with specific staff members, indicating inconsistency in service.
- MOMichael OkulyDec 29, 20255.0Great job
- JPJody PerryDec 19, 20255.0Jay quickly helped me and was very nice ask for him!
- LLlarry lunzDec 8, 20255.0Best experience ever at this store Jay was amazing
- AMAngela MillerNov 26, 20255.0Josh came to my rescue today! I've been a Verizon customer for 25 years and never dropped my phone in water until now. He helped me use my coverage plan to upgrade with the best deal for my money. He was patient, kind, and knowledgeable. I appreciate everything he did to make this experience painless and stress free. You are lucky to have him as a valued employee!
- MPMike PfeifferNov 21, 20255.0Just upgraded to the iPhone 17 Pro. My customer service representative was Josh Martz. He facilitated the upgrade seamlessly, was highly knowledgeable with the pruduct, provided sterling customer service and even found additional ways for me to save money on my account. I will be dealing strictly with Josh for all future transactions. Would highly recommend anyone looking for a phone/upgrade, needing product anssistance or accessories to trust Josh in handling any of your cellular needs.
Frequently Asked Questions About Verizon
What products and services does Verizon at 6404 W Jefferson Blvd offer?
Verizon offers smartphones, tablets, Verizon home internet, wireless devices, accessories, device financing, new lines, upgrades, prepaid plans, bill payments, and technical services including device activation and wet phone recovery.
What are the Verizon store hours at 6404 W Jefferson Blvd in Fort Wayne?
The store is open Monday to Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
Does Verizon at this location offer in-store pickup?
Yes, Verizon offers in-store pickup services for orders.
Can I schedule an appointment or browse offers online for Verizon at 6404 W Jefferson Blvd?
Yes, you can schedule appointments and view offers at https://www.tccrocks.com/appointments/.
What smartphone brands are available at this Verizon store?
The store carries brands including Apple, Samsung, Motorola, LG, HTC, and Google.
Is Verizon at 6404 W Jefferson Blvd an authorized retailer?
Yes, TCC Fort Wayne is an independently owned and operated Verizon authorized retailer operating this location.
Where can I find nearby dining options when visiting Verizon on W Jefferson Blvd?
Nearby dining options include Jersey Mike's Subs, Burger King, Taco Bell, Deema Turkish Cuisine, and Yen Ching Chinese Restaurant, offering a range of fast food, sandwiches, and international cuisine.
Are there any nearby wellness or beauty services close to Verizon at 6404 W Jefferson Blvd?
Yes, The Woodhouse Day Spa - Fort Wayne, Great Clips hair salon, and Fort Wayne Massage Institute are nearby for relaxation and beauty services.
What nearby stores can I visit for mobile phone accessories or electronics near Verizon?
You can visit TCC, Verizon Authorized Retailer, uBreakiFix for mobile accessories and electronics near the Verizon location.
How can nearby places like Old National Bank or Cash2Bitcoin ATM be helpful during my visit to Verizon?
Old National Bank and Cash2Bitcoin ATM nearby provide quick banking and cash services, which can be convenient for purchases or bill payments during your visit.