Verizon

4.9
475 reviews
Verizon near me, Verizon Authorized Retailer, Verizon Wireless, smartphones, tablets, smartwatches, WiFi, internet, mobile accessories, upgrades, phone lines, bill analysis, prepaid phones, Samsung, Google, Apple, LG, Motorola, 5G, Fios, cell phones, mobile phones, iPhones, Galaxy

About

Cell Phone Store
TCC Fort Wayne, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 6404 W Jefferson Blvd.

Details

  • DebitAvailable
  • Accepts checksAvailable

Location

Verizon
6404 W Jefferson Blvd, Fort Wayne, IN
46804, United States

Hours

Reviews

4.9
466 reviews
5 stars
436
4 stars
12
3 stars
9
2 stars
2
1 star
7

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, knowledgeable, and friendly, with specific mentions of employees like Noah, Jay, and Aubrey.

Problem Resolution

Several reviews highlighted the staff's ability to resolve issues quickly and effectively, with customers expressing appreciation for their patience and understanding.

Product Knowledge

Customers frequently noted the staff's expertise in explaining products and services, contributing to a positive buying experience.

Store Environment

The store was described as friendly and efficient, with a welcoming atmosphere that encouraged repeat visits.

Overall Satisfaction

Many customers expressed high levels of satisfaction with their experiences, often stating they would return due to the excellent service received.
  • MP
    Mike Pfeiffer
    2 days ago
    5.0
    Just upgraded to the iPhone 17 Pro. My customer service representative was Josh Martz. He facilitated the upgrade seamlessly, was highly knowledgeable with the pruduct, provided sterling customer service and even found additional ways for me to save money on my account. I will be dealing strictly with Josh for all future transactions. Would highly recommend anyone looking for a phone/upgrade, needing product anssistance or accessories to trust Josh in handling any of your cellular needs.
  • BG
    Bobbie Giesler
    5 days ago
    5.0
    I could not work my phone before coming in and Nate helped me out!
  • PP
    Patricia
    Nov 10, 2025
    5.0
    Nate was amazing and had very good customer service!
  • DT
    Danielle Trajnowski
    Nov 8, 2025
    5.0
    Brady the Verizon rep that assisted us was awesome. Super polite and helpful. Will return to this store.
  • SR
    Steven Cartin (Rook)
    Nov 3, 2025
    5.0
    I have recently upgraded to a iPhone 17 Max and am thoroughly impressed with it as well as the help I received from Noah who was a representative with TCC, Verizon. I was making the switch from an android to an iPhone and Noah was very helpful and very patient with me as I had many questions as you can imagine. I highly recommend TCC on Jefferson Blvd., Fort Wayne as I have used this outlet for many many years and continue to go back because of the good people that they have working and can answer many questions as well as the products that they sell they know these In-N-Out and can help you in many ways.

Frequently Asked Questions About Verizon

What products and services does Verizon at 6404 W Jefferson Blvd offer?

Verizon offers smartphones, tablets, Verizon home internet, wireless devices, accessories, device financing, new lines, upgrades, prepaid plans, bill payments, and technical services including device activation and wet phone recovery.

What are the Verizon store hours at 6404 W Jefferson Blvd in Fort Wayne?

The store is open Monday to Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 6:00 PM.