Business Details
About
Cell Phone Store
TCC Fort Wayne, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 6404 W Jefferson Blvd.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.9
466 reviews
5 stars
436
4 stars
12
3 stars
9
2 stars2
1 star
7
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, knowledgeable, and friendly, with specific mentions of employees like Noah, Jay, and Aubrey.
Problem Resolution
Several reviews highlighted the staff's ability to resolve issues quickly and effectively, with customers expressing appreciation for their patience and understanding.
Product Knowledge
Customers frequently noted the staff's expertise in explaining products and services, contributing to a positive buying experience.
Store Environment
The store was described as friendly and efficient, with a welcoming atmosphere that encouraged repeat visits.
Overall Satisfaction
Many customers expressed high levels of satisfaction with their experiences, often stating they would return due to the excellent service received.
- MPMike Pfeiffer2 days ago5.0Just upgraded to the iPhone 17 Pro. My customer service representative was Josh Martz. He facilitated the upgrade seamlessly, was highly knowledgeable with the pruduct, provided sterling customer service and even found additional ways for me to save money on my account. I will be dealing strictly with Josh for all future transactions. Would highly recommend anyone looking for a phone/upgrade, needing product anssistance or accessories to trust Josh in handling any of your cellular needs.
- BGBobbie Giesler5 days ago5.0I could not work my phone before coming in and Nate helped me out!
- PPPatriciaNov 10, 20255.0Nate was amazing and had very good customer service!
- DTDanielle TrajnowskiNov 8, 20255.0Brady the Verizon rep that assisted us was awesome. Super polite and helpful. Will return to this store.
- SRSteven Cartin (Rook)Nov 3, 20255.0I have recently upgraded to a iPhone 17 Max and am thoroughly impressed with it as well as the help I received from Noah who was a representative with TCC, Verizon. I was making the switch from an android to an iPhone and Noah was very helpful and very patient with me as I had many questions as you can imagine. I highly recommend TCC on Jefferson Blvd., Fort Wayne as I have used this outlet for many many years and continue to go back because of the good people that they have working and can answer many questions as well as the products that they sell they know these In-N-Out and can help you in many ways.
Frequently Asked Questions About Verizon
What products and services does Verizon at 6404 W Jefferson Blvd offer?
Verizon offers smartphones, tablets, Verizon home internet, wireless devices, accessories, device financing, new lines, upgrades, prepaid plans, bill payments, and technical services including device activation and wet phone recovery.
What are the Verizon store hours at 6404 W Jefferson Blvd in Fort Wayne?
The store is open Monday to Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
Does Verizon at this location offer in-store pickup?
Yes, Verizon offers in-store pickup services for orders.
Can I schedule an appointment or browse offers online for Verizon at 6404 W Jefferson Blvd?
Yes, you can schedule appointments and view offers at https://www.tccrocks.com/appointments/.
What smartphone brands are available at this Verizon store?
The store carries brands including Apple, Samsung, Motorola, LG, HTC, and Google.
Is Verizon at 6404 W Jefferson Blvd an authorized retailer?
Yes, TCC Fort Wayne is an independently owned and operated Verizon authorized retailer operating this location.
Where can I find nearby dining options when visiting Verizon on W Jefferson Blvd?
Nearby dining options include Jersey Mike's Subs, Burger King, Taco Bell, Deema Turkish Cuisine, and Yen Ching Chinese Restaurant, offering a range of fast food, sandwiches, and international cuisine.
Are there any nearby wellness or beauty services close to Verizon at 6404 W Jefferson Blvd?
Yes, The Woodhouse Day Spa - Fort Wayne, Great Clips hair salon, and Fort Wayne Massage Institute are nearby for relaxation and beauty services.
What nearby stores can I visit for mobile phone accessories or electronics near Verizon?
You can visit TCC, Verizon Authorized Retailer, uBreakiFix for mobile accessories and electronics near the Verizon location.
How can nearby places like Old National Bank or Cash2Bitcoin ATM be helpful during my visit to Verizon?
Old National Bank and Cash2Bitcoin ATM nearby provide quick banking and cash services, which can be convenient for purchases or bill payments during your visit.