Verizon

4.9
578 reviews
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Business Details

10172 Maysville Road, Fort Wayne, IN
46835, United States
(260) 485-6138
https://locations.tccrocks.com/in/fort-wayne/10172-maysville-road.html
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About

Cell Phone StoreTCC
TCC Fort Wayne, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 10172 Maysville Road.

Details

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  • Accepts checksAvailable

Location

Verizon
10172 Maysville Road, Fort Wayne, IN
46835, United States

Hours

Reviews

4.9
576 reviews
5 stars
545
4 stars
12
3 stars
4
2 stars
2
1 star
13

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for their exceptional service, particularly highlighting employees like Jay and Alexis for their helpfulness and knowledge.

Staff Knowledge

Many reviews noted the staff's expertise and ability to explain processes clearly, making the experience smooth for customers.

Store Environment

The store was described as clean and orderly, contributing to a positive shopping experience.

Efficiency

Customers appreciated the quick service and the ability of staff to handle multiple tasks efficiently, especially during busy times.
  • JG
    Jeremy Gunderson
    Jan 1, 2026
    5.0
    All the employees are great here old school service!
  • TT
    tony tony
    Dec 23, 2025
    5.0
    Last week I went to the New Haven location and met my new best friend Alexis. She walked me through all the steps of upgrading our phones, changing the plan and deleting a couple of unused devices. The whole process was seamless. I didn't have time to finalize any transactions at that time, but today I caught up with Alexis again at the Maysville Road location and she helped this boomer upgrade two devices and take care of all the paperwork. I kind of have some special circumstances, and there's absolutely no way I could've handled that on my own. Thank you, Alexis. I couldn't have asked for any better service.
  • BH
    Bruce Harnish
    Dec 18, 2025
    5.0
    Exceptional service from Jay he was incredibly helpful and knowledgeable when I visited today. He patiently explained it all and ensured everything was perfect. His positive attitude and efficiency made my experience outstanding! Highly recommend asking for Jay!
  • CW
    Chris Wright
    Nov 25, 2025
    5.0
    After 9 years with the same phone....I felt it was time to upgrade :/ I stopped into 3 different stores and was ready to go back to a landline, but I tried 1 more store . It was the best decision I've made in a long time! Alexis was super helpful, patient, knowledgeable!! I can't recommend this store enough and all the help Alexis was getting everything transferred over and setting my phone up with no pain or confusion!!!! Thank you again Alexis for all your help!
  • TB
    Thomas Busche
    Nov 11, 2025
    5.0
    Awesome service from Josh! Made the experience of replacing my phone super easy and fast!
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Frequently Asked Questions About Verizon

What products and brands are available at Verizon 10172 Maysville Road Fort Wayne?

Verizon offers smartphones, tablets, wireless devices, accessories, and more from brands including Apple, Samsung, Motorola, LG, HTC, and Google.

What services does Verizon at 10172 Maysville Road provide?

Services include prepaid, bill payments, new lines, upgrades, device activation, internet plans, Total Mobile Protection, and in-store pickup.