Business Details
About
Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Fort Wayne’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.8
345 reviews
5 stars
317
4 stars
7
3 stars
9
2 stars3
1 star
9
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and patient, with specific mentions of employees like Justin, Charlie, and Alex.
Efficiency
Customers frequently noted quick service and efficient problem-solving, with many experiences described as seamless and hassle-free.
Product Knowledge
Staff demonstrated strong knowledge of products and services, helping customers make informed decisions and resolve issues effectively.
Mixed Experiences
While many reviews were positive, some customers reported negative experiences, particularly regarding service quality and staff attitude.
Technical Assistance
Several reviews highlighted the staff's ability to assist with technical issues and account management, leading to successful resolutions.
- RWRick WannemacherNov 5, 20253.0I just learned if you pay your bill at Verizon and are paying cash, they don't give change back. My bill was 271 and I gave 280. They don't give change back, they just apply to your next bill. So take exact money if you don't want your change applied to next month's bill.
- ZNZachary NewburnOct 19, 20255.0Justin Decker has been absolutely amazing at helping through the entire process in getting a phone and transferring a phone number. Multiple times coming to this store they have been great at taking time to find best deals and helping work through customer service.
- TZTobey ZehrOct 5, 20255.0Justin was amazing to work with on our new family phone and internet plan. He made it easy to understand and an seamless transition. I highly recommendhim and Cellular Sales for anyone looking for devices or service.
- SCSara CollinsSep 4, 20255.0I believe I worked with the manager yesterday.... he was able to help me through EVERYTHING I needed done before leaving the store. I was never told "yeah you can to that online" and I really appreciate that.
- XSXbox oneHagen SpiltSep 3, 20251.0I don’t like you guys you take the spot of Dave and buster the was a vriczon one front at the mall you guys are so excessive
Frequently Asked Questions About Verizon
Where is the Verizon store located?
The Verizon store is located at 5243 E Dupont Rd, Fort Wayne, IN 46825.
What brands of phones can I purchase or upgrade at this Verizon store?
You can purchase or upgrade phones from Apple, Samsung, Google, Motorola, LG, HTC, and Asus at this Verizon store.
What are the store hours for the Verizon location at 5243 E Dupont Rd?
The store is open Monday through Saturday from 9:00 AM to 9:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
Can I pick up my online order in-store at this Verizon location?
Yes, this Verizon store offers in-store pickup services for orders.
What payment methods are accepted at the Verizon store on E Dupont Rd?
The store accepts American Express, Discover, Mastercard, and Visa payment options.
Do I need to make an appointment to visit this Verizon store?
No, appointments are not required; you can walk in to this Verizon store anytime during business hours.
What types of services does the Verizon store offer?
The store offers Verizon wireless plans, prepaid wireless, Hum smart car services, home phone, home internet, mobile hotspot, and other Verizon services.
Which nearby dining options can I visit before or after shopping at the Verizon store?
You can try nearby dining options such as Papa John's Pizza, McDonald's, Dunkin', Pizza Hut, Dairy Queen Grill & Chill, Chipotle Mexican Grill, and Starbucks.
Are there other mobile phone stores near the Verizon location on E Dupont Rd?
Yes, nearby mobile phone stores include Cellular Sales and T-Mobile, both located close to the Verizon store for additional options and services.
What nearby services or health facilities are close to the Verizon store?
Nearby health and wellness facilities include The Joint Chiropractic, ATI Physical Therapy, Select Physical Therapy - Fort Wayne Dupont Road, and Middleton Family Dentistry.