Business Details
5243 E Dupont Rd, Fort Wayne, IN
46825, United States
Certified by Verizon • Feb 22, 2026
(260) 739-6498
Certified by Verizon • Feb 22, 2026
https://stores.cellularsales.com/us/in/fort-wayne/5243-e-dupont-rd
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Fort Wayne’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. We offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission is to keep Fort Wayne connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.8
352 reviews
5 stars
325
4 stars
7
3 stars
9
2 stars2
1 star
9
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlight exceptional customer service, with staff going above and beyond to assist customers, particularly mentioning employees like Alex, Charlie, and Justin.
Knowledgeable Staff
Customers frequently praised the staff for their knowledge and expertise in handling various issues, making the process of purchasing and setting up devices smooth.
Mixed Experiences
While many reviews are positive, some customers reported negative experiences, particularly regarding billing issues and service delays, indicating inconsistency in service quality.
Store Environment
The store is generally described as well-organized and not overly busy, allowing for quicker service, although some customers experienced long wait times.
- CSCyndi SchroederFeb 12, 20265.0Alex Prindle, the store manager was an absolute JOY to work with. He helped me get a new phone, and lowered my bill. He broke down the value of the cost of the phone and broke down the cost after the discount. I would recommend this location and see Alex or any of the knowledgeable associates at this location. The only Verizon people in fort Wayne should shop!
- EVEsther VelFeb 7, 20265.0I haven’t met Charles Hooten in person because I was in Indy, but I was there when he stayed on the phone with my brother to help us, even after his work hours. He went out of his way to make things convenient for our family, especially since we all work different shifts. Truly great customer service.
- CGChano GaitanFeb 4, 20265.0Matthew awesome experience
- AEAlicia ElliottJan 16, 20265.0Kaleb Wagner is second to none for service! He spent tons of time transferring my data and getting me into a new phone at a reasonable cost. Would recommend him and this store for excellent customer service!
- CCCherylJan 1, 20265.0I recently switched from verizon prepay to adding 3 lines at Verizon. I have worked with Sean and Kaleb at the East Dupont store and I have to say I have had A+ customer service. They have made the transition so easy and they are willing to take the time to be sure that the customer is happy. I highly recommend Sean and Kaleb for your cell phone needs.
Frequently Asked Questions About Verizon
Where is the Verizon store located?
The Verizon store is located at 5243 E Dupont Rd, Fort Wayne, IN 46825.
What brands of phones can I purchase or upgrade at this Verizon store?
You can purchase or upgrade phones from Apple, Samsung, Google, Motorola, LG, HTC, and Asus at this Verizon store.
What are the store hours for the Verizon location at 5243 E Dupont Rd?
The store is open Monday through Saturday from 9:00 AM to 9:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
Can I pick up my online order in-store at this Verizon location?
Yes, this Verizon store offers in-store pickup services for orders.
What payment methods are accepted at the Verizon store on E Dupont Rd?
The store accepts American Express, Discover, Mastercard, and Visa payment options.
Do I need to make an appointment to visit this Verizon store?
No, appointments are not required; you can walk in to this Verizon store anytime during business hours.
What types of services does the Verizon store offer?
The store offers Verizon wireless plans, prepaid wireless, Hum smart car services, home phone, home internet, mobile hotspot, and other Verizon services.
Which nearby dining options can I visit before or after shopping at the Verizon store?
You can try nearby dining options such as Papa John's Pizza, McDonald's, Dunkin', Pizza Hut, Dairy Queen Grill & Chill, Chipotle Mexican Grill, and Starbucks.
Are there other mobile phone stores near the Verizon location on E Dupont Rd?
Yes, nearby mobile phone stores include Cellular Sales and T-Mobile, both located close to the Verizon store for additional options and services.
What nearby services or health facilities are close to the Verizon store?
Nearby health and wellness facilities include The Joint Chiropractic, ATI Physical Therapy, Select Physical Therapy - Fort Wayne Dupont Road, and Middleton Family Dentistry.
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Certified February 22, 2026Yext Knowledge Graph
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