Best Buy

4.1
3570 reviews
Best Buy Logo

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
737 Northcrest Shopping Ctr, Fort Wayne, IN
46805, United States

Hours

Reviews

4.1
3,570 reviews
5 stars
1,818
4 stars
945
3 stars
398
2 stars
145
1 star
264

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for their helpfulness and knowledge, others are criticized for being rude or unhelpful.

Inventory Issues

Many customers reported low inventory levels and difficulty finding specific items in stock.

Geek Squad Performance

Numerous reviews highlighted poor experiences with Geek Squad, citing slow service and unresolved issues.

Store Environment

The store is generally described as clean and well-organized, but some customers noted it feels unkempt and lacks a consistent product selection.

Pricing Concerns

Customers expressed concerns about high prices compared to online options and dissatisfaction with sales and deals.
  • XS
    Xbox oneHagen Spilt
    2 days ago
    1.0
    The are do a Raffle on Black Friday at 5:00am for 98 inch tv there hot coca and coffee donuts chick fils breakfasts to be and up to put your name and 21 to play and break fasts pizza
  • ZZ
    Zaw
    Nov 14, 2025
    1.0
    Order number: 1125313450544 It's whatever. Dude was a dickhead. I hope I never see them again. Talking down on my dad cause he can't speak English and when you see me, the first thing you ask is, do you speak English. I didn't like you from the start. Bringing that negative energy to me. Whatever ,they did a good job. We can't stack it, blah blah blah. Only reason why I got into an argument with my dad for a moment was because they acted like they can't deliver it because the dryer would make it not possible to close the door. We fixed that issue after they left. The dude just rude as hell. Both of them shouldn't be doing delivery at people's homes. Being disrespectful in my home. " Yeah keep telling him" I'm trying to explain to him why youre crying about delivering the dryer because the door won't close. He thinks I'm stupid and literally disrespecting me in my face. You're just moving shit. That doesn't mean you get disrespect people in their own homes. Good grief. The last best buy delivery guy kind and wasn't trying to rush anything. These dudes mad about doing their job. Smh
  • JJ
    Jake
    Nov 8, 2025
    4.0
    Like to thank Blanket for fixing the radio issue I was having! An showing me a setting I didn't know existed till now to fix the issue on the radio! An Ricky for what he did, I appreciate it!
  • GS
    George Snyder
    Nov 3, 2025
    1.0
    Quick: you will not get quick service here. Kindness: you will not find this here either. Caring: I stood there for 45 minutes Quality: this too was nowhere to be found.
  • MT
    Mr. VC Truth
    Oct 9, 2025
    3.0
    I found a television stand that I wanted to purchase. The price was clearly marked on a sign accompanied by the description of the item. The description on the sign matched the television stand it was sitting on. I asked an employee for assistance because I was unable to find this unit in a box. He quickly removed the sign, stating the price was inaccurate, then said the item was out of stock. I told him I would purchase the one on the floor, and he told me he could not sell it to me. I asked why not and stated that I had bought a "last item" on the floor from them previously. He refused, so I asked to speak with the department manager. He told me he was in charge of the department and would not sell it to me. He was pretty aggressive and rude about the situation. I eventually spoke to another manager and showed her the picture of the item I took on my phone before speaking to the guy. She was super kind. Asked me who I spoke with and sold me the item. Found out the guy was not a manager and just had a bad attitude. This was a terrible experience, but the lady was kind and apologetic for the guy's actions.

Frequently Asked Questions About Best Buy

What products can I find at Best Buy in Fort Wayne?

You can shop TVs, computers, appliances, cameras, and more at Best Buy in Fort Wayne. The store also offers expert advice and Geek Squad support.

What are the opening hours of Best Buy at 737 Northcrest Shopping Center?

Best Buy is open Monday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.