Location.com logo
Best Buy Logo
Brand Certified

Best Buy

4.1
(3626 reviews)

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
737 Northcrest Shopping Ctr, Fort Wayne, IN
46805, United States

Hours

Reviews

4.1
3,626 reviews
5 stars
1,859
4 stars
948
3 stars
407
2 stars
143
1 star
269

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of the staff, with specific mentions of employees going above and beyond to assist.

Product Availability

Several reviews noted issues with inventory, including low stock and not having desired items available.

Geek Squad Issues

Multiple customers expressed dissatisfaction with Geek Squad services, citing slow response times and unresolved issues.

Checkout Experience

Customers reported long wait times at checkout due to insufficient staffing and issues with the register.

Mixed Experiences

While some customers had positive experiences, others reported rude staff and poor customer service, indicating inconsistency in service quality.
  • JR
    Jim Ridings
    3 days ago
    5.0
    I grabbed the wrong headsets... got wired i stead of wireless. The exchange was fast and easy, the salesman even helped me pick a different model when they were out of stock on my original choice. 5 stars
  • SW
    Sydney Walker
    Feb 17, 2026
    5.0
    Excellent service, by this young man named Jackson, him and his other coworker made my day! I didn’t asked for the other employee name. But he was calling Jackson the guy that was helping me(my big brother)! This made my day so much! You guys need to hire more people like them.
  • OS
    Outlaw Six
    Feb 17, 2026
    3.0
    Tried to ask an employee about a of products matching specific parameters, and he insisted on trying to point me at something that he used, even though it wasn't what I was looking for. Eventually found something that worked, thankfully, but I feel like I wasted time, rather than saving it. Also, the item he was trying to get me to purchase was almost 3 times the price of what I was actually looking for.
  • SS
    Stan Shipe
    Feb 12, 2026
    5.0
    Looking for a new laptop and had what seemed like a very knowledgeable man take care of us. Had to wait for short time to be helped because of staffing but it was worth it. Very happy. Item is working out great thus far.
  • CV
    Chris VanNatta
    Feb 9, 2026
    1.0
    Recently I had a Compustar remote start and alarm installed on 2/8 and the installation took longer than expected even with me waiting and showing up early…. Also the technician that installed it never secured my hood and I noticed it about 2miles away from the store…. I’m just glad I didn’t get on I-69 northbound to go home and get a hood go back into my windshield…..

Frequently Asked Questions About Best Buy

What products can I find at Best Buy in Fort Wayne?

You can shop TVs, computers, appliances, cameras, and more at Best Buy in Fort Wayne. The store also offers expert advice and Geek Squad support.

What are the opening hours of Best Buy at 737 Northcrest Shopping Center?

Best Buy is open Monday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.

Brand Certified Facts from Best Buy

Best Buy partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: