Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.2
2,148 reviews
5 stars
1,156
4 stars
557
3 stars
209
2 stars
80
1 star
146
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised helpful staff, many expressed frustration with long wait times and unresponsive support.
Product Availability
Customers noted a good selection of electronics, but some reported issues with stock levels and incorrect pricing.
Staff Knowledge
While some employees were described as knowledgeable and helpful, others were criticized for providing incorrect information about products.
Delivery Issues
Numerous reviews highlighted problems with delivery and installation services, including missed appointments and poor communication.
Store Environment
The store layout received mixed reviews, with some customers finding it confusing and others appreciating the hands-on experience.
- BKBenita Kyle1 day ago5.0Geek Squad Z and John was amazing. Best customer services I’ve had in a long time. John explained different laptops with me and I purchased that day. Z worked me in no rush of me learning my laptop. Great services!!!
- TATasha Allen4 days ago1.0Absolutely the worst experience and no one helped us even when we asked for assistance.
- RSrlschanlaub “Shanie”Nov 15, 20255.0Friendly staff throughout the store. Guys in the t.v. area knew a lot about the products. Big selection, right and clean store.
- KFKevin FrazierNov 3, 20255.0Geek Squad helped out. HP laptop stuck in automatic repair mode. Got right in, diagnosed the problem and had to admit for repair. Tech was very knowledgeable on HP. Friendly and professional.
- LSLiri StargazerOct 27, 20255.0I chose the highest level for this response because your salesperson Griffin helped me yesterday (10/25/2025) and went above and beyond my expectations. I came in with my daughter to buy a refrigerator and a gas stove, apply for financing, and ask about delivery and installation…. I had so many questions and he was pleasant and informative and helpful and patient. He is a great employee and made my purchasing experience the best one I have had in years!
Frequently Asked Questions About Best Buy
What are the operating hours of Best Buy at 1770 Apple Glen Blvd, Fort Wayne?
Best Buy at 1770 Apple Glen Blvd is open from 10:00 AM to 9:00 PM Monday through Saturday, and from 10:00 AM to 8:00 PM on Sundays.
Does this Best Buy location offer curbside pickup?
Yes, this Best Buy location offers curbside pickup services for your convenience.
What product categories can I shop for at this Best Buy store?
You can shop for TVs, computers, appliances, cameras, telephones, home electronics, home theater systems, music, video games, and more at this Best Buy store.
Is wheelchair access available at the Best Buy on Apple Glen Blvd?
Yes, the Best Buy store has a wheelchair accessible entrance.
Can I get service and repairs at this Best Buy location?
Yes, this Best Buy offers Geek Squad support and service repair services.
What payment methods are accepted at this Best Buy store?
You can pay with debit cards and checks; cash is not required exclusively.
Does Best Buy provide in-store shopping and pickup options?
Yes, this location supports both in-store shopping and in-store pickup.
Are there any nearby beauty salons around Best Buy on Apple Glen Blvd?
Yes, nearby beauty salons include Casy Scissorhands, Salon Phoenix FtW, Hair by Lia, Sport Clips Haircuts of Fort Wayne - Apple Glen, Sally Beauty, and Blades Hair Design where you can get haircuts and other beauty services before or after your visit.
Where can I find pet-related services near the Best Buy store?
PetSmart and Banfield Pet Hospital are nearby where you can access pet supplies, services, and veterinary care while visiting the area.
What entertainment and hobby shops are close to Best Buy on Apple Glen Blvd?
Warhammer and TNT Fireworks are nearby stores offering hobby supplies, gifts, toys, and fireworks for recreational shopping.