Business Details
About
Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Fishers’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.6
257 reviews
5 stars
227
4 stars3
3 stars3
2 stars3
1 star
21
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their helpfulness, patience, and knowledge, particularly highlighting employees like Anthony, Brian, and Julia for going above and beyond.
Mixed Experiences
While many reviews were positive, some customers reported poor service, including rude interactions and unresolved issues, indicating inconsistency in customer experiences.
Product Knowledge
Several customers noted the staff's expertise in explaining products and services, helping them make informed decisions about their purchases.
Store Environment
The store was generally described as clean and welcoming, with a friendly atmosphere that contributed to positive customer experiences.
Sales Practices
Some customers expressed dissatisfaction with sales practices, mentioning issues with pricing transparency and promotional offers that were not honored.
- CTchris tragesserNov 9, 20251.0** BEWARE** of the free replacement screen saver tactic.Justin at the store today was not interested in fulfilling the terms we had in writing on our account because "he" did not write the contract. Beware of the sales job for "free" replacement screen protectors at this location. Stated they are not authorized or obligated to fulfill past warranties if the manager (Geno) that made that contract is no longer at that location! Interesting strategy, a store can create deals that land contracts and then just move managers and then they are no longer standing behind that contract. Doesn't sound like an ethical or legal correct way of doing business. Justin stated "if the current store manager Brian wants to fulfill that deal that Geno made,that's on him"! Interesting......
- CCchris czaplaSep 20, 20251.0Told me they would hold products while my account unlock was completed, then came in to phone being sold anyway and sold out. Waste of a drive.
- ZGZach GatesAug 27, 20251.0Poor customer service. They treated my wife poorly while she was trying to get internet help while handling a fussy baby, offered no solutions, and were rude and dismissive.
- AKAngie KubackiJul 20, 20255.0Anthony made an upgrade nightmare amazing! Did everything to make the transactions smooth and was very patient with my family of five!
- KKKevin KubackiJul 20, 20255.0The manager Anthony helped me and my family. He was patient and knowledgeable. He even made the wait while the phones synced enjoyable.
Frequently Asked Questions About Verizon
What services does Verizon at 13638 Bent Grass Ln offer?
Verizon offers wireless sales, device upgrades including Apple iPhone, Samsung Galaxy, Google Pixel, and Motorola, Verizon plans, wireless accessories, exclusive services, and the latest promotions.
Can I pay my Verizon bill in-store at this location?
Yes, you can pay your Verizon bill in-store at the Cellular Sales Verizon location at 13638 Bent Grass Ln.
What brands of devices can I find at this Verizon store?
You can find devices from Verizon, Apple, Motorola, Samsung, LG, HTC, Google, and Asus at this Verizon store.
What are the store hours for Verizon at 13638 Bent Grass Ln in Fishers, IN?
The store is open Monday through Saturday from 9:00 AM to 9:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
Do I need an appointment to visit this Verizon store?
No, appointments are not required; you can walk in or call to make an appointment if you prefer.
Does this Verizon store offer in-store pickup services?
Yes, the store offers in-store pickup services for your convenience.
What payment options are accepted at the Verizon store?
The store accepts American Express, Discover, MasterCard, and Visa for payment.
Are there any dining options near the Verizon store at Bent Grass Ln?
Yes, nearby dining options include Parlor Doughnuts, Wayback Burgers, Wingstop, Curry Pizza House, Zaxby's, Taco Bell, and The Pub at Pinheads which you might visit before or after shopping at Verizon.
What family or childcare services are close to the Verizon store?
The Learning Experience, a daycare and preschool, is nearby and convenient for families visiting the area.
Where can I relax or enjoy wellness services near this Verizon location?
MassageLuXe Fishers offers spa, massage, and skin care services near the Verizon store at Bent Grass Ln for relaxation after your visit.