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VCA Advanced Veterinary Care Center

3.8
(543 reviews)

Business Details

7712 Crosspoint Commons, Fishers, IN
46038, United States
(317) 759-9695
https://vcahospitals.com/advanced-veterinary-care-center

About

VeterinariansVeterinary Clinics & HospitalsVeterinarian Emergency ServicesVCA Animal Hospitals
Each VCA hospital has health and safety protocols in place based on health care best practices as well as state and local guidance and regulations.

Location

VCA Advanced Veterinary Care Center
7712 Crosspoint Commons, Fishers, IN
46038, United States

Hours

Reviews

3.8
543 reviews
5 stars
353
4 stars
17
3 stars
12
2 stars
26
1 star
135

What are people saying?

AI-generated from recent customer reviews

Compassionate Care

Many customers praised the staff for their kindness and compassion during difficult times, especially when dealing with end-of-life decisions.

Long Wait Times

Numerous reviews highlighted excessive wait times for treatment, with some customers expressing frustration over delays in care.

High Costs

Several customers noted the high costs of services, with some feeling that the pricing was excessive and not transparent.

Mixed Experiences

While some customers had positive experiences with specific doctors and staff, others reported negative interactions, particularly with communication and bedside manner.

Emergency Response Issues

A number of reviews indicated concerns about the clinic's ability to handle emergencies effectively, with some pets not receiving timely care.
  • EM
    eva meyers
    3 days ago
    5.0
    Very professional staff, The Vets took outstanding care of my pet!
  • AA
    Angie
    Feb 9, 2026
    5.0
    I could not be more thankful for Dr. Manor and her team! They truly bring the above and beyond to your beloved animals and understand they are treating the humans too! 5-stars for Dr. Manor and for Dr. Timothy Hui in internal medicine. Dr. Hui obtained the biopsy from Purdue when Purdue wrongly diagnosed. Dr. Hui ABSOLUTELY SAVED THE DAY. Where Purdue did not listen, Dr. Hui listened and took action. Thank you from the bottom of my purring heart.
  • JM
    Jillian Murphy
    Feb 3, 2026
    5.0
    We are so grateful to the team at VCA Fishers. Dr. Sangster took fabulous care of our dog, Penny, when she had sudden onset weakness of her hind legs for which she ultimately underwent surgery. Everyone from the front desk team, techs, and Veterinarians that we spoke with made us feel so much more at ease. We had daily updates (some even with pictures) of our girl, as well as calls from Dr. Sangster- the team was truly phenomenal. Penny is now healing well and getting stronger everyday thanks to VCA. We are so thankful!
  • AM
    Allison Morris
    Jan 31, 2026
    1.0
    On the evening of 1/30/26, I brought my dog to an emergency clinic due to sudden loss of the ability to stand. The initial clinic recognized an acute neurologic issue and referred us to VCA Advanced for specialized care. Upon arrival, my dog had progressed to complete loss of lower extremity function and was visibly anxious and in pain. After waiting approximately 20 minutes for triage, I was told his vitals were stable, the hospital was busy, and he would likely not be seen for 8–10 hours. I was offered the option to wait in the lobby or an exam room. During this time, no pain or anxiety medication was offered, despite his distress. Given the rapid progression of his symptoms, we were concerned about waiting and chose to seek care elsewhere. We then went to Veterinary Emergency Group, who evaluated him immediately and contacted IndyVet. He received pain management right away, neurology was consulted, and he underwent emergency surgery early the next morning for a herniated lumbar disc. I understand emergency facilities must triage patients and manage high volumes. However, based on our experience, the difference in response to an acute neurologic emergency was significant. I am sharing this so other pet owners understand what we experienced and can make informed decisions during time-sensitive emergencies.
  • JM
    Jeryl Mitchell
    Jan 23, 2026
    1.0
    We brought our dog in to be seen who was recently diagnosed by her regular vet with blastomycosis. Her breathing was very concerning very labored and with this disease it’s a 40% chance of survival if they make it past 7 to 10 days on medication’s. To have our dog stay 2 days to get some rest with oxygen therapy was going to be $6000. Who in their right mind would ever pay that kind of money for oxygen. This goes to show you that this doctor did not care about my pet and money was totally a factor in the care. When my husband I decided we would not agree to that plan, the Vet wouldn’t even come back in and talk with us and wish us luck. Our dog passed away 4 days after this visit and honestly, I blame this veterinary hospital for contributing to her death. They could’ve been more compassionate and more caring for her need of oxygen so that she didn’t have to struggle to breathe her last couple days. RIP Cassie 🐾

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