Business Details
About
VeterinariansVeterinary Clinics & HospitalsVeterinarian Emergency Services
Each VCA hospital has health and safety protocols in place based on health care best practices as well as state and local guidance and regulations.
Location
VCA Advanced Veterinary Care Center
7712 Crosspoint Commons, Fishers, IN
46038, United States
Hours
Reviews
3.8
514 reviews
5 stars
334
4 stars
15
3 stars
11
2 stars
26
1 star
128
What are people saying?
AI-generated from recent customer reviews
Compassionate Care
Many customers praised the staff for their kindness and compassion during difficult times, especially when dealing with end-of-life decisions for their pets.
Communication Issues
Several reviews highlighted poor communication regarding wait times and treatment updates, leading to frustration among pet owners.
High Costs
Numerous customers expressed concerns about the high costs of services, with some feeling that they were being charged excessively for treatments.
Mixed Experiences
While many customers had positive experiences with the medical staff, others reported negative interactions with certain veterinarians and front desk staff.
Emergency Response
There were complaints about the lack of urgency in handling emergency cases, with some pets not receiving timely care.
- ESEli SNov 16, 20251.0Diagnosed my cat with a brain tumor, she was blind and deaf and could no longer walk, suffering from constant seizures, then refused to put her to sleep for her own good. She suffered for 2 more days because the vet or whatever said "wait and see for a few more days, we want you to be certain." Would not let us come back in. Horrible traumatic experience.
- KBKirby BNov 14, 20251.0Front desk was passive aggressive , waited 10 hours for zero answers and the vet tech carried my cat out like a sack of potato’s and didn’t say anything when giving him back just kinda tossed him over to me - for people who love animals it sure didn’t seem like it :/
- SJStacy JonesNov 10, 20255.0I am from TH,IN. We do not have an ER vet and my small breed dog was attacked by a large breed dog! I was referred to them by a friend and am so glad I was. They started a chart for me on the drive there, I just had to sign and date, they rushed a gurny right out! They were so compassionate and he received the best care!! Things did turn out with the best possible outcome and I could not be more pleased with the care he received and how much they updated us during the time we were there! I highly recommend them and have already shared their info with friends and family.
- LTLawanna ThomasNov 8, 20255.0Making a review from my mother’s account but Alison was such a help. This was my first time having to take my pet to an emergency clinic, and he was completely anxiety ridden and she was so gentle and kind to my pet. With her understanding my financial struggle she made sure to explain everything to me thoroughly. She made sure my cat was as comfortable as he could be in a stressful situation. She is absolutely in the right profession and I felt listened to and I felt as if she truly cared about my pookies health. No matter the amount of questions I had she didn’t hesitate to take the time to listen attentively and answer. I didn’t feel rushed or judged for all of my questions and concerns. It’s nice that there are still people in the world that work these professions that genuinely have a passion for their work. Allison deserves all the recognition for her hard work!
- KWkeira warnerNov 2, 20255.0Thank you to this place!!! My dog Rory came in after getting hit by a car. She had a punctured lung, dislocated hip, a vertibrae pushing down on her spine, and her red blood cells were continuesly dropping. But with their amazing work she had surgery to repair her spine and her red blood count keeps increasing!!! We are taking her home today thanks to this amazing team!! I couldn't imagine loosing our baby but thanks to this team that's not happening!! I couldn't thank you guys enough!!!
Frequently Asked Questions About VCA Advanced Veterinary Care Center
What are the operating hours of VCA Advanced Veterinary Care Center?
The VCA Advanced Veterinary Care Center is open 24 hours a day, seven days a week.
Where is VCA Advanced Veterinary Care Center located?
It is located at 7712 Crosspoint Commons, Fishers, IN 46038, USA.
What types of veterinary services does VCA Advanced Veterinary Care Center offer?
The center offers services such as behavior, cardiology, clinical pathology, diagnostic imaging, emergency care, internal medicine, neurology, oncology, ophthalmology, pain management, rehabilitation, reproductive medicine, surgery, and more.
Is VCA Advanced Veterinary Care Center accredited by any professional association?
Yes, it is affiliated with the American Animal Hospital Association (AAHA).
Does VCA Advanced Veterinary Care Center offer any special clinics or discounts?
Yes, they hold a Preventive Care Clinic every Tuesday from 9AM-1PM, offering 50% off vaccines with a paid exam.
How can I contact VCA Advanced Veterinary Care Center?
You can reach them at their local phone number +1 317-578-4100 or main phone number +1 317-759-9695.
What safety and health protocols does VCA Advanced Veterinary Care Center follow?
They have health and safety protocols in place based on best practices and state and local health regulations.
Are there any veterinary specialists nearby VCA Advanced Veterinary Care Center?
Yes, VCA Indiana Veterinary Specialists and VCA Animal Hospital are nearby veterinary options you may consider.
What are some dining options near VCA Advanced Veterinary Care Center?
Nearby restaurants include Wolfies Grill, Taco Bell, Arby’s, Peterson’s steakhouse, and Coopers Hawk.
Are there any hotels or accommodations near VCA Advanced Veterinary Care Center for visiting pet owners?
Yes, there are several hotels nearby such as SpringHill Suites by Marriott Indianapolis Fishers, Comfort Suites NE Indianapolis Fishers, Spark by Hilton Indianapolis Northeast Fishers, and Comfort Suites Fishers/Northeast Indianapolis.