KB
Kaitlynn Bridwell
Feb 20, 2026
Tonight I had to unfortunately, visit this place after my beloved Cow decided to be in the dryer & I wasn’t present enough to realize . Beneath my snotty nose, swollen eyes, rapid breath I was told that Cow, 4 yr old healthy tortoise wasn’t as bad as they’d seen…
& maybe she’d make it…
& if she were to make it, I would have 2 pay 2k $ b4 I was even able leave …
2k just for tonight …
180$ was everything I had & that’s what it cost to bring her home…
I was obviously not doing well w this . Crying sobbing . Not controlling myself…
Staff was inconsiderate, never even bothered to say NOT ONE of them that they were sorry… there was actually 1 man that handled in & out billing type
Info that said he was sorry , the females … not 1 of them did… if anything it felt not good energy as I’m sitting there waiting to put my daughter & myself best friend to sleep…
Bc I just dried her….
In result killed her…
They also have this light in the waiting room where myself & a few in & out were sitting …
“When this lanterns lit someone’s loosing their best friend “
They never THEY NEVER LIT IT…
I’m sorry Cow :(
IG
Ireland Gaynor
Feb 14, 2026
If I could give 0 stars, I would.
Tell me how an EMERGENCY VET CENTER turned away my sisters cat and allowed it to die? She brought her cat in with limp back legs, a shaking head, it was lethargic, pale gums, etc.. How does your staff asses an animal in that manner and continue to reassure a concerned pet parent that their cat is fine and send them on their way just for that animal to die? You assessed the animal over the counter to avoid liability, excused the pale gums as dehydration, the legs as broke, the shaking head as something beyond your scope of practice - and then told my sister to take her to Princeton Animal Hospital in the morning for the 'broken leg'. Except now she's dead.
Your staff clearly are lacking in basic compassion and understanding of the level of care for emergency animal situations. They kept insisting that the surgery behind the counter was more important and would take more time insinuating that my sisters cat wasn't even worth a basic level assessment for an obvious neurological issue so she could know the next steps of care and what to do for her animal.
You guys are awful. Your 6-12 from 02/13/2026 should be spoken to on how to do their job because clearly they're complacent on that shift.
My friends dog died because you guys have thr near to call yourself an Emergency vet center when you're only open 3 days a week. Shame on you all
TD
Tesa Daniel
Jan 18, 2026
Poor excuse for a vet!! Only in it for the money!!! Won't see your animals with out payment up front!!!!
NW
Niki Winters
Jan 18, 2026
For this being an emergency vet clinic very sad that an emergency hospital for humans allows payment plans for people that don’t have money right then and there but yet you being an emergency clinic/ hospital for animals knowing not EVERYONE has money up front DONT EVEN ALLOW any type of payment plans won’t even see the animal w out having any payment!!! This is animal cruelty what if my animal dies for being refused to be seen with out payment up front!!!! I will be contacting animal rights!!!! This is a vet that ONLY cares about the MONEY and NOT THE ANIMALS!!!!