VCA All Pet Emergency Center

3.4
237 reviews
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Business Details

104 South Heidelbach Ave., Evansville, IN
47713, United States
(812) 297-7461
https://vcahospitals.com/all-pet-emergency
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About

Veterinarian Emergency ServicesVeterinary Clinics & Hospitals
At VCA All Pet Emergency Center, we help pets live long, healthy and happy lives. We deliver the best medical care for pets and the best experience for pet owners. We provide emergency services to the Evansville and surrounding Indiana communities. Our veterinarians, technicians and other pet-friendly support staff are trained to the highest standards. Their thorough knowledge of the latest procedures and medications ensures that all our patients receive the best in emergency and healing care. Please call to confirm hours.

Location

VCA All Pet Emergency Center
104 South Heidelbach Ave., Evansville, IN
47713, United States

Hours

Reviews

3.4
237 reviews
5 stars
133
4 stars
9
3 stars
4
2 stars
12
1 star
79

What are people saying?

AI-generated from recent customer reviews

Staff Compassion

Many customers praised the staff for their kindness, empathy, and professionalism during difficult situations, especially when dealing with end-of-life decisions for their pets.

High Costs

Numerous reviews highlighted the exorbitant fees for services, with many customers feeling that the pricing was excessive and unaffordable, particularly for emergency care.

Urgency Issues

Several customers expressed concerns about the lack of urgency in treating pets, with reports of long wait times and inadequate triage during emergencies.

Mixed Experiences

While some customers had positive experiences with specific staff members, others reported negative interactions, particularly with front desk staff, indicating inconsistency in service quality.

Facility Availability

Customers noted issues with the clinic's hours of operation, with some expressing frustration over the facility being closed during critical times.
  • CS
    Claudia Simpson
    Nov 14, 2025
    5.0
    Our male kitty was lethargic and having mobility issues late at night, so we took him in. They saw him right away and started emergency surgery as soon as they could for urinary blockage. They kept us very well updated. Every single staff we encountered were so well educated and compassionate. They were the calm presence in a stressful situation. I cannot say enough good things about Dr. Marshall and her team’s care for our kitty. Urinary blockages are deadly, and they were able to get our baby unblocked. The prices are expensive starting at $200 for the exam plus anything else. However, they recommended everything they could offer to help the financial burden. Dr. Marshall transferred us to a different animal hospital for his recovery that is cheaper than recovering at APEC. We are so grateful for them.
  • LO
    Lyn Over
    Nov 9, 2025
    5.0
    Used their services for our sweet kitty. The staff was very compassionate and professional. So thankful to them for a peaceful time as our boy passed.
  • VE
    Victoria Elliott
    Oct 26, 2025
    1.0
    Pet owners be aware! On 10/25 my husband took Dorothy to this urgent care clinic. Dorothy was seen by Dr. Alice Stewart Wyatt. My husband told Dr Stewart Wyatt of her past situation which involved ingestion of a foreign object, vomiting, and general illness. An X-ray was requested but denied stating that “a lot of pets” are sick with similar symptoms. Dr Stewart Wyatt prescribed MetroNidazole and totally misdiagnosed. Dorothy had an “intussusception” and almost died. Dorothy and my husband traveled 4 hours to NW Indiana. Dorothy had emergency surgery. This is repulsive!
  • KR
    Kaitlyn Rose
    Oct 20, 2025
    1.0
    Took my dog here because he was coughing blood, charged me $200 just for him to get seen. That didn’t go toward any testing or lab work. Also as I was there I was waiting while my dog was hacking up blood and all they were doing was talking for a long while not paying any attention to my puppy. Spent $400 just for one panel of blood work and an exam. They had no clue what he had, they charged me $400 in total just to tell me they THINK he had rat poison, or they THINK he had liver failure and made me pay for the medication for what could’ve been rat poison. Took him to his regular vet the next day and found out he had a tumor on his lung. So for $400 I was left with an unanswered question.
  • AS
    Angie Stanley
    Oct 14, 2025
    5.0
    We recently had to bring our girl, Betsie, to the emergency clinic, and I can’t say enough good things about the care she received. The staff was kind, calm, and very patient with her (and she’s not always the easiest patient!). They called my name right away, explained everything clearly, and took such gentle care of her. They were informative, efficient, and got us in and out as quickly as they could while still giving her the attention she needed. I’m so grateful for their compassion and professionalism — they truly helped ease a stressful situation.
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Frequently Asked Questions About VCA All Pet Emergency Center

What emergency services does VCA All Pet Emergency Center provide?

VCA All Pet Emergency Center offers advanced emergency and trauma care for pets, including diagnostics, digital radiology, in-house lab and pharmacy services, laser surgery, and disease treatment among others.

Where is VCA All Pet Emergency Center located?

It is located at 104 South Heidelbach Ave., Evansville, IN 47713, USA.