They factory reset my phone and did not backup my data first. That was not an accident.
BB
Benson Brewer
Nov 28, 2025
1.0
First off the tech is GREAT! He's very professional, personable, and knows what he's doing.👍👍 Geek Squad not so much! You have to sit home all day! When it gets fairly close to time, they will give you a 4 hour window. That NEVER happens! They give you tracking so you can see where your tech is. My window was from 1-4 p.m. It's right now 4:35 p.m. and my tech is in Jasper. I feel sorry for him! It's evident that someone there who does the dispatching doesn't have a clue of distance! I think they need a dispatcher!
ER
Evan R.
Sep 12, 2025
1.0
The poor front end was so slammed today with walk ups. A male employee came out from the back and announced to the crowd "im not obligated to work up front. But I was told by my boss I have to ask what's going on."
If this is how they treat people to their face, imagine what they do to your personal electronics when youre not around to watch...
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