Geek Squad

Reviews

• YK

  You Know

  Feb 11, 2026
  1.0
  They factory reset my phone and did not backup my data first. That was not an accident.
• BB

  Benson Brewer

  Nov 28, 2025
  1.0
  First off the tech is GREAT! He's very professional, personable, and knows what he's doing.👍👍 Geek Squad not so much! You have to sit home all day! When it gets fairly close to time, they will give you a 4 hour window. That NEVER happens! They give you tracking so you can see where your tech is. My window was from 1-4 p.m. It's right now 4:35 p.m. and my tech is in Jasper. I feel sorry for him! It's evident that someone there who does the dispatching doesn't have a clue of distance! I think they need a dispatcher!
• ER

  Evan R.

  Sep 12, 2025
  1.0
  The poor front end was so slammed today with walk ups. A male employee came out from the back and announced to the crowd "im not obligated to work up front. But I was told by my boss I have to ask what's going on." If this is how they treat people to their face, imagine what they do to your personal electronics when youre not around to watch...
• MS

  Mike Schaefer

  Nov 17, 2016
  5.0
  Best service ever had!
• KA

  Kenneth Argenta

  Aug 4, 2016
  5.0
  very help full on any question you have.