Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.1
3,123 reviews
5 stars
1,589
4 stars
779
3 stars
362
2 stars
117
1 star
276
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised the helpfulness and friendliness of staff, many reported poor service, long wait times, and unresponsive management.
Product Availability
Customers expressed frustration over limited product selection and issues with online order fulfillment, including items not being ready for pickup.
Repair and Warranty Issues
Numerous reviews highlighted problems with repairs and warranty claims, including long wait times, unhelpful responses, and difficulties in getting issues resolved.
Store Environment
The store is generally described as clean and organized, but some customers noted a lack of staff presence and assistance during their visits.
Pricing and Policies
Customers frequently mentioned dissatisfaction with pricing policies, including issues with price matching and perceived high prices compared to competitors.
- JRJennifer Riggs6 days ago1.0I would not recommend Best Buy for anything anymore. This store has gone downhill especially with customer service. Husband scheduled a car audio and remote start install for my vehicle. Arrived early to drop it off and they would not let him leave the vehicle until the install Technician arrived . Waited an hour for him to show up. Picked up the vehicle after it was done and everything seems to be working good, but realized the next morning my phone mount was gone. Tried calling 3 different times only to be put on hold each time . After the holds each time I got a different response 1st representative says they are transferring me to the technician who did my installation. Conveniently the call drops . 2nd representative gives me a phone number and says it is a direct line , it infact was not and took me to the same call center. 3rd representative who I could barely understand says there is no way to reach anyone at the physical store via phone and he would have to schedule me an appointment to meet with the car audio technician. I just needed to know if my phone mount was at the store before I drive all the way there , but I can't get that simple answer ....smh
- MSmyron schmittDec 30, 20254.0Good place to shop for electronics. Order online and pick up is super easy.
- BWBen WDec 28, 20253.0Honestly not that it's bad, but it feels a little more sad and empty than it used to. Customer service is great, selection just feels limited
- KMKelly MeltonDec 23, 20255.0Very helpful. Did have a couple people ask if I needed help but didn't hover over me. When I had questions someone was right there to answer them.
- KOKel OsburnDec 22, 20253.0Hard to get in and out of, on the east side. I had trouble getting a sales rep to help me with getting the item I wanted to purchase from behind the locked display.
Frequently Asked Questions About Best Buy
What products and services does Best Buy in Evansville offer?
Best Buy in Evansville offers TVs, computers, appliances, and more, along with expert advice, same day pickup, and Geek Squad support.
What are the store hours for Best Buy in Evansville?
Best Buy is open Monday through Saturday from 10:00 AM to 9:00 PM and Sunday from 10:00 AM to 8:00 PM.
Does Best Buy in Evansville provide in-store and curbside pickup options?
Best Buy offers in-store pickup service, but curbside pickup is currently not available.
Is the Evansville Best Buy location wheelchair accessible?
Yes, this Best Buy location has a wheelchair accessible entrance.
Can I get my electronics repaired at the Evansville Best Buy?
Yes, the store offers service and repair, including Geek Squad support.
What payment methods does Best Buy in Evansville accept?
Best Buy accepts debit cards and checks; it does not require cash only payments.
What is the address and contact number for Best Buy in Evansville?
Best Buy is located at 6300 E Lloyd Expressway, Evansville, IN 47715. The phone number is +1 812-471-2817.
What nearby places can I visit before or after shopping at Best Buy Evansville?
Nearby places include Panera Bread for a meal or coffee, Michaels for arts and crafts, and The Wine Vault if you're interested in wine shopping.
Is there a shipping or courier service close to Best Buy in Evansville for my packages?
Yes, the UPS Access Point location and USPS post office nearby offer convenient courier and shipping services.
Where can I find sporting goods and outdoor gear near Best Buy in Evansville?
DICK'S Sporting Goods is nearby and offers a wide selection of outdoor gear and sporting wear.