Verizon

4.8
1521 reviews

About

Cell Phone Store
TCC Elkhart, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 305 Cr 6 E.

Details

  • DebitAvailable
  • Accepts checksAvailable

Location

Verizon
305 Cr 6 E, Elkhart, IN
46514, United States

Hours

Reviews

4.8
1,520 reviews
5 stars
1,420
4 stars
32
3 stars
13
2 stars
9
1 star
46

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members, particularly Luis, Tylor, and Jose, received high praise for their helpfulness, knowledge, and patience in assisting customers.

Efficiency

Many customers reported quick service, with several mentioning being in and out of the store in under an hour.

Product Knowledge

Employees demonstrated strong knowledge of products and services, effectively explaining features and options to customers.

Positive Experiences

Numerous reviews highlighted exceptional experiences, with customers expressing satisfaction and recommending specific employees.

Store Environment

The store was noted for being clean and organized, contributing to a welcoming atmosphere.
  • JK
    Josh Koscher
    Nov 11, 2025
    5.0
    Jose Manuel was very helpful and got me setup with a new Samsung s25 ultra and a new tablet for a great deal.
  • SB
    Sandy Baughman
    Nov 9, 2025
    5.0
    So last week I had to change my grandsons phone number. I spent A lot of time in the store. With your district manager, Greg. I went home and Verizon sent me a bill that was not what I was expecting and told me I had to come back to the store. Greg assured me that what we had completed would be the price that my bill should pay this upcoming bill.. I got my bill that comes out automatically and it did not reflect the correct price so I made a trip back to the Verizon store fortunately Greg was working. I asked him if he remembered me and told him the situation and he did and I also showed him the new bill. He corrected everything for me so that my new bill would be the correct price. I wound up purchasing a new phone from him. Excellent excellent customer service truly appreciate him and the time that he has spent with me for two weekends.
  • SN
    Shellie Nagy
    Nov 8, 2025
    5.0
    Jose Manuel needs a raise!! He was very helpful and took the time to get our problems resolved and upgrades completed. Very appreciated!!
  • JS
    Jack Sanders
    Nov 6, 2025
    5.0
    Greg was fantastic. We were early for our appointment, but he took us right away. Very helpful and courteous. Will ask for him next time.
  • GS
    Gabriel Soriano
    Nov 6, 2025
    5.0
    Jose was extremely helpful setting me up with a new phone and account with verizon!! highly recommend Jose for anyone looking to switch or upgrade or anything to do with verizon as Jose made the switching process extremely easy and seamless , very much appreciate his customer service skills and help !

Frequently Asked Questions About Verizon

What services does Verizon at 305 Cr 6 E in Elkhart offer?

Verizon at 305 Cr 6 E provides smartphones, tablets, Verizon home internet, accessories, device activation, business accounts, prepaid plans, bill payments, and more, with Verizon 5G network coverage.

What are the operating hours of Verizon at this location?

The store is open Monday through Saturday from 9:00 AM to 8:00 PM and Sunday from 11:00 AM to 6:00 PM.