Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Elkhart for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.8
475 reviews
5 stars
240
4 stars
91
3 stars
38
2 stars
20
1 star
86
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for being helpful and friendly, others are criticized for being rude or unhelpful.
Wait Times
Many customers reported long wait times, often exceeding an hour, which negatively impacted their overall experience.
Store Management
Some customers appreciated the efforts of managers and specific employees who went above and beyond to assist, while others felt management was lacking.
Technical Support
There are complaints about the staff's ability to resolve technical issues effectively, with some customers feeling dismissed or inadequately assisted.
Overall Experience
While some customers had positive experiences and praised the staff, many expressed frustration with the service and overall operations of the store.
- PPPaul Pressler6 days ago5.0Had a problem with my phone and clear it up in 10 minutes..... Life is good!
- MFMaxine FosterNov 14, 20251.0My husband,82 years of age and uses a walker, and I were just in your store because he needs a new phone, just wants a flip phone, so the young man after taking all of our information (my husband has had Verizon for 25 plus years) brought the flip phone out in a box and told us the total cost, no problem, and my husband asked to see the phone, was told he could not see it until it was paid for so he asked to look at the box and the salesperson actually held onto the box so that my husband could not even look at it, ARE YOU KIDDING ???? NO THANK YOU. THIS DISABLED VIETNAM VET WILL BE GOING WITH CONSUMER CELLULAR GOING FORWARD.
- WEWilma EllsworthOct 31, 20255.0I'm giving 5 stars bc the guy taking the customers names was so sweet and considerate, apologizing for the wait and kept letting me and everyone else that they'd be with them as soon as they could but ugh..it's just crazy how long you have to wait at this Verizon so he deserves the 5 stars but Im being overly generous bc I had to wait an hour to get help.
- PTPeter ThomasOct 31, 20255.0had an awful experience with a locked sim card. But the manager there was very very helpfull and tried really hard. Still dont have my number back but she was trying.
- JMJessica McCutchanSep 28, 20251.0Went in to set up a new phone plan. The girl was very rude and told me I had to call customer service to make a plan. What is the point of a store if no one can help me.
Frequently Asked Questions About Verizon
What brands of smartphones can I find at the Verizon store in Elkhart?
The Verizon store offers the latest 5G smartphones including Apple, Samsung, Motorola, Google, Kyocera, and TCL brands.
What are the store hours for Verizon in Elkhart?
Verizon Elkhart is open Monday through Saturday from 9:00 AM to 7:00 PM and Sunday from 10:00 AM to 5:00 PM.
Does the Verizon Elkhart store offer in-store pickup for online orders?
Yes, you can buy online and pick up your order in-store at the Verizon Elkhart location.
Can I schedule an appointment before visiting the Verizon store in Elkhart?
Yes, you can schedule an in-store appointment online or through the My Verizon app for a more convenient visit.
What types of business products does Verizon Elkhart offer?
Verizon Elkhart offers business cell phones, mobile hotspots, tablets, and laptops to meet professional needs.
What languages are supported at Verizon in Elkhart?
The Verizon store in Elkhart supports services in both English and Spanish.
What mobile plans and internet services does Verizon Elkhart provide?
Verizon Elkhart offers mobile plans, wireless internet plans, and voice plans to meet your connectivity needs.
What popular fast food options are near Verizon Elkhart?
Nearby fast food restaurants include Burger King, McDonald's, Arby's, and Taco Bell, perfect for grabbing a quick meal before or after your visit.
Are there any recreational or fitness centers near Verizon in Elkhart?
You can visit Inspire Athletics nearby for gym and fitness activities, which is convenient if you're in the area for shopping or services.
What shopping options are available near Verizon Elkhart?
Nearby shopping includes Ed's Appliance Store, Asia Market grocery, Novedades Chiquita Luis electronics and furniture store, and Runnings department store for a variety of purchases.