Business Details
3365 S Main St, Elkhart, IN
46517, United States
Certified by Verizon • Feb 22, 2026
(574) 522-0357
Certified by Verizon • Feb 22, 2026
https://www.verizon.com/stores/details/indiana/elkhart/elkhart-main-204142
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreElectronics StoreVerizon
Visit our store at Elkhart for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
3.8
610 reviews
5 stars
325
4 stars
99
3 stars
42
2 stars
27
1 star
117
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and friendliness of the staff, with specific mentions of individual employees who provided excellent service.
Long Wait Times
Numerous reviews highlighted long wait times for assistance, with some customers expressing frustration over delays and the need for appointments.
Mixed Experiences
While some customers had positive experiences, others reported issues with rude staff or unhelpful service, indicating inconsistency in customer interactions.
Store Management
Several reviews noted that store management was attentive and responsive, helping to resolve issues and improve customer experiences.
Corporate Policies
Customers expressed dissatisfaction with corporate policies that limited the ability of staff to assist effectively, leading to frustration with service.
- RKRuss and kathyFeb 12, 20263.0very busy, I believe because every station was filled and there was a line.
- JSJessica SchibleyDec 20, 20255.0Luis C was super helpful getting our phones set up!
- TRTyler RamerDec 5, 20255.0Santiago was great. Great customer service
- PPPaul PresslerNov 17, 20255.0Had a problem with my phone and clear it up in 10 minutes..... Life is good!
- MFMaxine FosterNov 14, 20251.0My husband,82 years of age and uses a walker, and I were just in your store because he needs a new phone, just wants a flip phone, so the young man after taking all of our information (my husband has had Verizon for 25 plus years) brought the flip phone out in a box and told us the total cost, no problem, and my husband asked to see the phone, was told he could not see it until it was paid for so he asked to look at the box and the salesperson actually held onto the box so that my husband could not even look at it, ARE YOU KIDDING ???? NO THANK YOU. THIS DISABLED VIETNAM VET WILL BE GOING WITH CONSUMER CELLULAR GOING FORWARD.
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Certified February 22, 2026Yext Knowledge Graph
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