Business Details
About
Cell Phone StoreTCC
TCC Decatur, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 222 N. 13th Street.
Details
- DebitAvailable
- Accepts checksAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.9
534 reviews
5 stars
509
4 stars6
3 stars3
2 stars1
1 star
15
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff, particularly Jonathan, Cody, and Chris, for their professionalism, helpfulness, and thoroughness in addressing issues.
Knowledgeable Staff
Many reviews highlighted the staff's extensive knowledge about products and services, which contributed to positive customer experiences.
Efficiency
Customers appreciated the quick and efficient service provided by the staff, often noting how smoothly their issues were resolved.
Positive Atmosphere
The store was described as having a friendly and welcoming environment, with staff who were attentive and eager to assist.
- AAAmy2 days ago5.0Chris was awesome! He got me and my daughter a great promotion that saved me almost $3000. If you want great deals ask for Chris!
- RDRosanne Dawson5 days ago5.0Chris was amazing! Got me a free phone by trading in and my husband without having to trade in! He is the man of many deals ;)
- SSSteph6 days ago5.0Wow, Thank you Cody. Great service. Multitasking pro/on hold/helping us set up new phones and answering random calls. I would have completely lost it. Polite/friendly/funny sense of humor. Fantastic customer service! Thanks Cody!
- DBDonald BaxterDec 27, 20255.0Chris helped me out after the last rep at the Celinas location screwed my account up! If you want to work with someone that has integrity and morals ASK FOR CHRIS
- RBRenee BombkaDec 12, 20255.0Chris lowered my bill AND got me a new phone, the last rep I worked with did not get my phone voicemail set up and after 3 years he finally got it up and running. He truly takes the time to make sure everything is set up correctly the first time. If you want things done right ASK FOR CHRIS
Frequently Asked Questions About Verizon
What products and services does Verizon at 222 N. 13th Street in Decatur offer?
Verizon offers smartphones, tablets, wireless devices, accessories, Verizon home internet, and business wireless services, including device activation and financing.
What are the store hours for Verizon in Decatur?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM and on Sunday from 11:00 AM to 6:00 PM.
Does Verizon Decatur offer in-store pickup?
Yes, Verizon Decatur provides in-store pickup services to customers.
Which brands of devices are available at Verizon Decatur?
Verizon Decatur offers devices from Apple, Samsung, Motorola, LG, HTC, and Google.
What payment methods are accepted at Verizon Decatur?
The store accepts payments by check and debit card.
Is Verizon Decatur accessible for customers with disabilities?
Yes, the store has a wheelchair accessible entrance.
Where can I find more information or book an appointment for Verizon Decatur?
You can visit https://www.tccrocks.com/appointments/ to make an appointment or learn more.
Are there any nearby places where I can grab a quick meal before or after visiting Verizon Decatur?
Yes, nearby dining options include Dairy Queen, Hardee's, Burger King, Long John Silver's, KFC, and Subway, perfect for a quick meal around your visit.
If I need to send a package, is there a shipping center near Verizon Decatur?
Yes, the UPS Access Point location is nearby and can be used for courier and delivery services.
What local amenities are close to Verizon Decatur that customers might find useful?
Customers might visit Mediacom for internet services, Delux Nails salon, and Scooter's Coffee for a beverage nearby the Verizon store.