Business Details
About
Cell Phone Store
TCC Decatur, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 222 N. 13th Street.
Details
- DebitAvailable
- Accepts checksAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.9
512 reviews
5 stars
487
4 stars6
3 stars3
2 stars1
1 star
15
What are people saying?
AI-generated from recent customer reviews
Employee Performance
Jonathan received consistent praise for his knowledge, helpfulness, and friendly demeanor, with many customers recommending him for assistance.
Customer Service
Overall, customers reported excellent service from various employees, including Cody, Will, and Madison, highlighting their professionalism and attentiveness.
Knowledgeability
Staff members were frequently noted for their extensive knowledge about products and services, helping customers find the best solutions.
Efficiency
Customers appreciated the quick service and efficient problem-solving, particularly in resolving billing issues and setting up new accounts.
Positive Atmosphere
The store was described as having a friendly and welcoming environment, with staff being approachable and eager to assist.
- AJAngela Johnson1 day ago5.0Cody at the Decatur store has been so helpful every time we go into the store. We love to see he’s there when we need something.
- JMJennifer McClurg1 day ago5.0Cody was absolutely amazing and was super helpful!
- LRLarry Ritter4 days ago5.0Jonathan was absolutely wonderful to work with. He made sure our phones were completely set up before we left. Thank you so much Jonathan!!!
- MRMelynda Reynolds6 days ago5.0Jonathan went above and beyond thank you so much!!!!
- MPMindi PorterNov 13, 20255.0Great service… great price!!
Frequently Asked Questions About Verizon
What products and services does Verizon at 222 N. 13th Street in Decatur offer?
Verizon offers smartphones, tablets, wireless devices, accessories, Verizon home internet, and business wireless services, including device activation and financing.
What are the store hours for Verizon in Decatur?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM and on Sunday from 11:00 AM to 6:00 PM.
Does Verizon Decatur offer in-store pickup?
Yes, Verizon Decatur provides in-store pickup services to customers.
Which brands of devices are available at Verizon Decatur?
Verizon Decatur offers devices from Apple, Samsung, Motorola, LG, HTC, and Google.
What payment methods are accepted at Verizon Decatur?
The store accepts payments by check and debit card.
Is Verizon Decatur accessible for customers with disabilities?
Yes, the store has a wheelchair accessible entrance.
Where can I find more information or book an appointment for Verizon Decatur?
You can visit https://www.tccrocks.com/appointments/ to make an appointment or learn more.
Are there any nearby places where I can grab a quick meal before or after visiting Verizon Decatur?
Yes, nearby dining options include Dairy Queen, Hardee's, Burger King, Long John Silver's, KFC, and Subway, perfect for a quick meal around your visit.
If I need to send a package, is there a shipping center near Verizon Decatur?
Yes, the UPS Access Point location is nearby and can be used for courier and delivery services.
What local amenities are close to Verizon Decatur that customers might find useful?
Customers might visit Mediacom for internet services, Delux Nails salon, and Scooter's Coffee for a beverage nearby the Verizon store.