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Brand Certified

Verizon

4.9
(545 reviews)

Business Details

222 N. 13th Street, Decatur, IN
46733, United States
(260) 728-4999

About

Cell Phone StoreTCC
TCC Decatur, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 222 N. 13th Street.

Details

  • DebitAvailable
  • Accepts checksAvailable
  • Wheelchair accessible entranceAvailable

Location

Verizon
222 N. 13th Street, Decatur, IN
46733, United States

Hours

Reviews

4.9
545 reviews
5 stars
519
4 stars
6
3 stars
3
2 stars
1
1 star
16

What are people saying?

AI-generated from recent customer reviews

Sales Staff

Customers consistently praised the sales staff, particularly Jonathan and Chris, for their knowledge, professionalism, and ability to provide excellent service.

Customer Experience

Many reviews highlighted a stress-free and efficient experience during phone upgrades and account management, with staff going above and beyond to assist customers.

Service Quality

Overall, the service quality was rated highly, with multiple customers noting the staff's attentiveness, friendliness, and ability to resolve issues effectively.

Recommendations

Numerous customers recommended specific staff members, particularly Jonathan and Chris, indicating a strong trust in their capabilities and service.
  • AB
    Ann Baker
    Feb 13, 2026
    5.0
    My husband and I had an excellent experience at the Verizon in Decatur. Our salesman Cody really listened to what we needed and worked hard to find us the best deals possible. He explained everything very clearly and in a way we could understand. Also had a great sense of humor. We were expecting then process to be painful but Cody made it stress free. Two thumbs up! Highly recommend!
  • AH
    Angie Height
    Feb 13, 2026
    5.0
    Chris is a great sales associate and took care of everything i needed quickly and efficiently!!! Thanks Chris
  • VB
    Vickie Baker
    Feb 11, 2026
    5.0
    Chris was very informative and transparent!
  • AA
    ash
    Feb 7, 2026
    5.0
    Jonathan was a huge help for upgrading my family’s phones. Very kind and knowledgeable
  • JL
    Judith Lepper
    Jan 31, 2026
    5.0
    Jonathan was a tremendous help. I always dread coming to get a new phone because the process is so long. He had me quoted, upgraded, all of my content transfered and I was out the door in 20 minutes. He's a power house come see him! Thanks so much Jonathan!!

Frequently Asked Questions About Verizon

What products and services does Verizon at 222 N. 13th Street in Decatur offer?

Verizon offers smartphones, tablets, wireless devices, accessories, Verizon home internet, and business wireless services, including device activation and financing.

What are the store hours for Verizon in Decatur?

The store is open Monday through Saturday from 9:00 AM to 7:00 PM and on Sunday from 11:00 AM to 6:00 PM.

Brand Certified Facts from Verizon

Verizon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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