Verizon

4.8
838 reviews

About

Cell Phone Store
TCC Connersville, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 4002 Western Avenue.

Details

  • DebitAvailable
  • Accepts checksAvailable

Location

Verizon
4002 Western Avenue, Connersville, IN
47331, United States

Hours

Reviews

4.8
835 reviews
5 stars
761
4 stars
19
3 stars
17
2 stars
11
1 star
27

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the helpfulness, professionalism, and knowledge of staff members, particularly Tom, Amber, and Mariah.

Problem Resolution

Many reviews highlighted the staff's effectiveness in resolving technical issues and assisting with upgrades, leading to high customer satisfaction.

Friendly Atmosphere

The store was described as having a friendly and welcoming environment, with employees who were approachable and attentive.

Knowledgeable Staff

Employees were frequently noted for their expertise and ability to explain products and services clearly.

Mixed Experiences

While many customers had positive experiences, some reported issues with billing and service follow-ups, indicating inconsistency in service quality.
  • JS
    Jeffrey Sauerland
    5 days ago
    5.0
    Tom did a good job!! Returning customer.
  • CJ
    Collin Jennings
    Nov 13, 2025
    5.0
    Tom was amazing! Extremely helpful!
  • LA
    Linda Adams
    Nov 12, 2025
    5.0
    Tom was very helpful with my situation today. I greatly appreciate his time.
  • JB
    Jeff Bowling
    Nov 12, 2025
    5.0
    Tom did an excellent job. Very helpful.
  • JR
    Jerry Roberts
    Nov 8, 2025
    5.0
    Ashley was awesome. She deserves a raise. She helped us all at the same time. She's great, I hope you keep her around.

Frequently Asked Questions About Verizon

What types of devices and services does Verizon at 4002 Western Avenue offer?

Verizon at 4002 Western Avenue offers the latest smartphones, tablets, wireless devices, Verizon home internet including 5G service, accessories, and award-winning customer service for consumers and businesses.

What are the store hours for Verizon at this location?

The store is open Monday through Saturday from 9:00 AM to 6:00 PM and Sunday from 12:00 PM to 5:00 PM.