Business Details
About
Cell Phone StoreTCC
TCC Connersville, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 4002 Western Avenue.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.8
843 reviews
5 stars
769
4 stars
19
3 stars
17
2 stars11
1 star
27
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff, particularly Tom, Amber, and Mariah, for being helpful, knowledgeable, and going above and beyond to assist with various issues.
Employee Recognition
Several reviews highlighted specific employees for their exceptional service, suggesting a strong team culture and individual dedication to customer satisfaction.
Problem Resolution
Many customers reported positive experiences in resolving their phone and billing issues, indicating effective problem-solving capabilities among the staff.
Store Environment
The store was described as friendly and welcoming, contributing to a pleasant customer experience.
- TMTanya Moore5 days ago5.0Jessica was incredibly helpful and knowledgeable. She made it very simple to upgrade our phones. Desmond was also very professional and helpful. Thank you!!
- AMAnthony Moore5 days ago5.0Jessica was awesome. She helped us choose our phones and made sure we got the best deal available. Desmond was great too bother were very friendly and helpful.
- MBMichael BaileyDec 30, 20255.0Great service, outstanding help from Carson and dezmen!
- MSMariah SizemoreDec 30, 20255.0Carson was very helpful. He helped me get a good deal on accessories for my family. Great place to shop.
- TCTeresa ClarkDec 20, 20255.0Amber did amazing helping me today! Needed a new phone but didn't wanna trade mine in really. Added a line and got to keep my old phone and gave free service on it for 3 years! Go see them!
Frequently Asked Questions About Verizon
What types of devices and services does Verizon at 4002 Western Avenue offer?
Verizon at 4002 Western Avenue offers the latest smartphones, tablets, wireless devices, Verizon home internet including 5G service, accessories, and award-winning customer service for consumers and businesses.
What are the store hours for Verizon at this location?
The store is open Monday through Saturday from 9:00 AM to 6:00 PM and Sunday from 12:00 PM to 5:00 PM.
Does Verizon offer in-store and curbside pickup options?
Yes, Verizon provides both in-store pickup and curbside pickup services.
Can I schedule an appointment before visiting the Verizon store?
Yes, appointments can be scheduled online at https://www.tccrocks.com/appointments/.
What phone brands are available at Verizon in Connersville?
Verizon offers devices from Apple, Samsung, Motorola, LG, HTC, and Google.
How can I contact Verizon in Connersville for inquiries?
You can reach them by phone at +1 765-827-9895.
Does Verizon offer any protection plans for mobile devices?
Yes, Verizon offers Total Mobile Protection plans to help keep your devices covered.
What local community benefit does Verizon support with purchases at this store?
Proceeds from every purchase at this store go directly toward supporting the local community.
Which nearby places can I visit for a quick meal when visiting Verizon?
Nearby fast food options include Burger King, where you can grab a quick meal before or after your visit to Verizon.
What other mobile phone stores are located near Verizon at Western Avenue?
Nearby mobile phone stores include Cricket Wireless Authorized Retailer and an AT&T Store, offering you alternative options for wireless products and services.
Are there any convenient financial services near Verizon for bill payments or money transfers?
Yes, Western Union and Check Into Cash are nearby, offering money transfer and other financial services that might be useful when managing your accounts or payments.