Business Details
About
Cell Phone Store
TCC Connersville, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 4002 Western Avenue.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.8
835 reviews
5 stars
761
4 stars
19
3 stars
17
2 stars11
1 star
27
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the helpfulness, professionalism, and knowledge of staff members, particularly Tom, Amber, and Mariah.
Problem Resolution
Many reviews highlighted the staff's effectiveness in resolving technical issues and assisting with upgrades, leading to high customer satisfaction.
Friendly Atmosphere
The store was described as having a friendly and welcoming environment, with employees who were approachable and attentive.
Knowledgeable Staff
Employees were frequently noted for their expertise and ability to explain products and services clearly.
Mixed Experiences
While many customers had positive experiences, some reported issues with billing and service follow-ups, indicating inconsistency in service quality.
- JSJeffrey Sauerland5 days ago5.0Tom did a good job!! Returning customer.
- CJCollin JenningsNov 13, 20255.0Tom was amazing! Extremely helpful!
- LALinda AdamsNov 12, 20255.0Tom was very helpful with my situation today. I greatly appreciate his time.
- JBJeff BowlingNov 12, 20255.0Tom did an excellent job. Very helpful.
- JRJerry RobertsNov 8, 20255.0Ashley was awesome. She deserves a raise. She helped us all at the same time. She's great, I hope you keep her around.
Frequently Asked Questions About Verizon
What types of devices and services does Verizon at 4002 Western Avenue offer?
Verizon at 4002 Western Avenue offers the latest smartphones, tablets, wireless devices, Verizon home internet including 5G service, accessories, and award-winning customer service for consumers and businesses.
What are the store hours for Verizon at this location?
The store is open Monday through Saturday from 9:00 AM to 6:00 PM and Sunday from 12:00 PM to 5:00 PM.
Does Verizon offer in-store and curbside pickup options?
Yes, Verizon provides both in-store pickup and curbside pickup services.
Can I schedule an appointment before visiting the Verizon store?
Yes, appointments can be scheduled online at https://www.tccrocks.com/appointments/.
What phone brands are available at Verizon in Connersville?
Verizon offers devices from Apple, Samsung, Motorola, LG, HTC, and Google.
How can I contact Verizon in Connersville for inquiries?
You can reach them by phone at +1 765-827-9895.
Does Verizon offer any protection plans for mobile devices?
Yes, Verizon offers Total Mobile Protection plans to help keep your devices covered.
What local community benefit does Verizon support with purchases at this store?
Proceeds from every purchase at this store go directly toward supporting the local community.
Which nearby places can I visit for a quick meal when visiting Verizon?
Nearby fast food options include Burger King, where you can grab a quick meal before or after your visit to Verizon.
What other mobile phone stores are located near Verizon at Western Avenue?
Nearby mobile phone stores include Cricket Wireless Authorized Retailer and an AT&T Store, offering you alternative options for wireless products and services.
Are there any convenient financial services near Verizon for bill payments or money transfers?
Yes, Western Union and Check Into Cash are nearby, offering money transfer and other financial services that might be useful when managing your accounts or payments.