Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Columbus for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.9
298 reviews
5 stars
164
4 stars
45
3 stars
24
2 stars
14
1 star
51
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for being helpful and friendly, others were criticized for rudeness and unprofessional behavior.
Staff Knowledge
Several customers noted that some staff members were knowledgeable and provided excellent assistance, while others were inexperienced or unhelpful.
Store Experience
Many customers appreciated the store's cleanliness and efficient service, but there were complaints about long wait times and issues with stock availability.
Management Issues
There were multiple reports of poor management practices, including unprofessional behavior and inadequate support for staff, leading to negative customer experiences.
Product Availability
Customers frequently mentioned issues with product availability, particularly regarding phones and accessories, which led to frustration.
- JJJessNov 14, 20251.0Salesman was helpful but incorrectly told us that we wouldn’t need to be home for our phone to be delivered. FedEx left us a note saying they missed us and will not deliver the phone until the 17th and someone has to be there to sign for it. :( so if you are getting a phone delivered make sure that you’re home cuz you won’t get it otherwise. Frustrating
- DHDan HynesOct 29, 20255.0Great service! Erin was awesome, had incredible customer service, and was very knowledgeable on the promotions at the time! Will definitely be recommending!
- AGalin garciaOct 10, 20255.0although i actually had the craziest experience, i did have the best employee to help me get through it! thank you to joseph for being so kind to help me figure things out that he didn’t know about either. 10/10 customer service and just happy that i could feel comfortable while going through uncomfortable things haha
- JBJaime BrunerOct 7, 20255.0Id drive to Columbus for help here versus the people at greensburg verizon for sure they knew and could do so much more
- CMChris McGuyerOct 3, 20255.0Great experience
Frequently Asked Questions About Verizon
What are the Verizon store hours in Columbus, IN?
The Verizon store in Columbus, IN is open Monday through Friday from 10:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Which 5G smartphones can I find at the Verizon Columbus store?
You can find the latest 5G smartphones including the iPhone 15, Google Pixel 8, and Samsung Galaxy S23 at the Verizon Columbus store.
Does Verizon in Columbus offer online ordering and in-store pickup?
Yes, Verizon in Columbus offers online orders with options for in-store pickup, free 2-day shipping, express lockers, and same-day delivery where available.
Can I schedule an appointment at the Verizon store in Columbus?
Yes, you can schedule an in-store appointment at the Verizon Columbus store online or via their My Verizon app for a convenient shopping experience.
What brands are available at the Verizon store in Columbus?
The Verizon store in Columbus carries brands such as Apple, Samsung, Motorola, Google, Kyocera, and TCL.
What payment methods does Verizon Columbus accept?
Verizon Columbus accepts payment by check, debit card, and mobile NFC payments; cash is not required.
Does the Verizon Columbus location offer free Wi-Fi in-store?
Yes, the Verizon store in Columbus offers free Wi-Fi for customer use.
Which nearby restaurants can I visit before or after shopping at Verizon Columbus?
Nearby restaurants include Mancino's Pizza & Grinders, Great Wall Chinese Restaurant, and Cato Fashions (which offers shopping opportunities).
Are there any nearby beauty salons or spas close to Verizon in Columbus?
Yes, nearby beauty and spa options include Top Nails, Laurel's Hair Studio, The Allieway, and Salon Independence, providing convenient places for pampering near Verizon.
What stores or services near the Verizon Columbus store could be useful to customers?
Nearby stores and services such as Best Buy for electronics, Party City for party supplies, and OneMain Financial for financial services are conveniently located near Verizon Columbus.