Geek Squad

3.5
13 reviews

About

Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support Service
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.

Location

Geek Squad
1343 North National Road, Columbus, IN
47201, United States

Hours

Reviews

3.5
13 reviews
5 stars
8
4 stars
0
3 stars
0
2 stars
0
1 star
5
  • CW
    Cynthia White
    Jul 28, 2025
    5.0
    Agent is very informed about laptops. Friendly and curteous
  • DD
    derpendary
    Nov 12, 2021
    1.0
    I sent my laptop in due to frequent shutdowns and mousepad malfunctions. It took them two weeks to send it back, and the only problem they seemed to find was excessive cat hair. I have three cats, so I'll give them that. What I won't give them is the fact that I got it back, still having the same issues and, worse yet, missing one of the custom screws for the device. Not only that, when I purchased this device as a replacement, they formatted and erased all the data from the hard drive they used to back up my old system. Do NOT trust this Geek Squad with ANY repairs. You can't even trust them to perform routine maintenance like device cleaning, as they lose screws. They keep your data, sift through your information, and then "accidentally" delete all of it.
  • RO
    Rebekah Owens
    Oct 31, 2021
    5.0
    The lady that helped me with my simple laptop problem today was kind, professional, and knowledgeable. The gentleman there didn't work with me directly, but did check in to make sure I was being helped as well. 10/10 service, will recommend.
  • BB
    Becky Bear
    Jul 6, 2018
    1.0
    Very unprofessional! They told me over the phone they could work on my apple lap top, I live almost two hours away. So I drive their for them to tell me they will take a look at it but they are not apple certified to fix it and they don't typically work on Apple's. So why tell me over the phone you can!!?? I will not be returning there again to do my business or shopping. Very aggervated with them.

Frequently Asked Questions About Geek Squad

What services does Geek Squad at Best Buy in Columbus offer?

Geek Squad at Best Buy in Columbus provides tech repair, setup, and support services for various electronics including computers, mobile phones, and appliances.

How can I schedule a service appointment with Geek Squad at this location?

You can schedule your Geek Squad service appointment either in store at the 1343 North National Road location or online via their website.