Agent is very informed about laptops. Friendly and curteous
DD
derpendary
Nov 12, 2021
1.0
I sent my laptop in due to frequent shutdowns and mousepad malfunctions. It took them two weeks to send it back, and the only problem they seemed to find was excessive cat hair. I have three cats, so I'll give them that. What I won't give them is the fact that I got it back, still having the same issues and, worse yet, missing one of the custom screws for the device. Not only that, when I purchased this device as a replacement, they formatted and erased all the data from the hard drive they used to back up my old system. Do NOT trust this Geek Squad with ANY repairs. You can't even trust them to perform routine maintenance like device cleaning, as they lose screws. They keep your data, sift through your information, and then "accidentally" delete all of it.
RO
Rebekah Owens
Oct 31, 2021
5.0
The lady that helped me with my simple laptop problem today was kind, professional, and knowledgeable. The gentleman there didn't work with me directly, but did check in to make sure I was being helped as well. 10/10 service, will recommend.
BB
Becky Bear
Jul 6, 2018
1.0
Very unprofessional! They told me over the phone they could work on my apple lap top, I live almost two hours away. So I drive their for them to tell me they will take a look at it but they are not apple certified to fix it and they don't typically work on Apple's. So why tell me over the phone you can!!?? I will not be returning there again to do my business or shopping. Very aggervated with them.
What services does Geek Squad at Best Buy in Columbus offer?
Geek Squad at Best Buy in Columbus provides tech repair, setup, and support services for various electronics including computers, mobile phones, and appliances.
How can I schedule a service appointment with Geek Squad at this location?
You can schedule your Geek Squad service appointment either in store at the 1343 North National Road location or online via their website.
What are the operating hours for Geek Squad at Best Buy in Columbus?
Geek Squad is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.
Where is Geek Squad at Best Buy located in Columbus?
Geek Squad is located at 1343 North National Road, Columbus, IN 47201, USA.
Does Geek Squad at this location have any featured promotions?
Yes, Geek Squad is currently featuring Black Friday Deals which you can learn more about on their website.
What categories of repairs are offered by Geek Squad at this location?
They offer services including cell phone repair, computer repair, data recovery, appliance repair, mobile phone repair, and television repair.
What nearby places can I visit when I come to Geek Squad at Best Buy for tech services?
Nearby you can visit Best Buy for electronics shopping, or enjoy a meal at Great Wall Chinese Restaurant and Mancino's Pizza & Grinders.
Are there other mobile phone stores near Geek Squad at Best Buy in Columbus?
Yes, Verizon and AT&T stores are nearby if you're looking to purchase mobile phones or accessories while visiting Geek Squad.
What fitness and wellness spots are close to Geek Squad in Columbus?
Pure Barre gym and several beauty salons like Top Nails and Tina's Nails are nearby for wellness and beauty services.
How can nearby dining options complement my visit to Geek Squad?
You can enjoy convenient nearby dining at places like Jersey Mike's Subs for a quick meal or Chuck E. Cheese's for family-friendly entertainment and pizza.